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Hotel Boutique Castillo Rojo

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Constitucion 195 Barrio Bellavista, Providencia, Santiago 8320000 Chile
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Traveler (588)
360
Panoramas (9)
Room & Suite (249)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 10/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Boutique Castillo Rojo
Updated 10/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 254 in Santiago
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.5
Castillo Rojo Hotel Boutique —“The Red Castle”— is located at the center of Plaza Mori in the heart of Bellavista. The neighborhood is famous for its live music, theater, fine restaurants and exciting nightlife. We are one block from the Pablo Neruda House, Patio Bellavista and the Funicular to the summit of San Cristóbal Hill. The iconic Red Castle, was originally built in 1923 as an elegant private home and it quickly became known as a meeting place for locals and visitors alike. In 2013, it was lovingly re-imagined as a boutique hotel, with original furniture, restored fireplaces and woodwork, light fixtures and other design elements true to the style of the 1920s. Today, Castillo Rojo offers modern comforts and luxuries, including 19 individually climate-controlled guest rooms, a wine bar, and exciting restaurant.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
24-hour security
Baggage storage
24-hour front desk
Private check-in / check-out
Dry cleaning
Secured parking
Wifi
Bar / lounge
Restaurant
Concierge
Non-smoking hotel
Shared lounge / TV area
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Safe
Bottled water
Minibar
Flatscreen TV
Complimentary toiletries
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Boutique
Languages Spoken
English, Spanish, Portuguese

Location

Full view
100Great for walkers
Grade: 100 out of 100
206Restaurantswithin 0.3 miles
52Attractionswithin 0.3 miles
1126Reviews30Q+A100Room tips
Traveler rating
  • 883
  • 185
  • 44
  • 9
  • 5
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
Lyndsay S wrote a review May 19
Canton, Massachusetts2 contributions
This hotel was great in so many ways. The location was perfect.m, central to restaurants and locations of interest. The whole staff was excellent especially Isidora who helped us out all the time after she realized we speak limited Spanish. She was more than willing to help us with anything we needed. This was a great start to our Chilean road trip!
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Date of stay: May 2022Trip type: Traveled
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Greg T wrote a review May 5
DFW3 contributions
The staff were wonderful, the rooms were beautiful, and the food was great! We stayed two nights at this hotel and had to move to another one (to be closer to the work we came to do). However, after staying at the other (more expensive) hotel for a night, we cancelled the remainder of our time there and moved back to Castillo Rojo. The location is great for both sightseeing (it's at the base of Cerro San Cristobal) and eating (there are restaurants in every direction). This would be ideal for anyone looking to enjoy a Santiago flavor visit.
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Date of stay: April 2022
Value
Rooms
Service
Trip type: Traveled
Room Tip: Ask for the room with a balcony overlooking the breakfast area. Loved it!
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Response from Paola Jara, Agencia/Consultora at Hotel Boutique Castillo Rojo
Responded 3 weeks ago
Dear Greg We are glad to hear you enjoyed your staying . Our hotel has a great location for people that wants to visit the tourist areas of Santiago, with many options to eat and to walk around. We hope to have you back soon. Best Isidora Guest Relationships
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sb21320 wrote a review Apr 2022
Newburyport, Massachusetts9 contributions8 helpful votes
The hotel has a lot of character and was very unique. The staff was excellent and always kind and helpful. It was easy to walk to restaurants or most of the tourist attractions. Breakfast was very good and a good thing because there are not a lot of places open for food in the morning. I would very much recommend Castillo Rojo!
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Date of stay: April 2022Trip type: Traveled
1 Helpful vote
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Response from Paola Jara, Agencia/Consultora at Hotel Boutique Castillo Rojo
Responded Apr 19, 2022
Dear guest We are so happy to hear you had a good time with us. We always try to provide a unique and personalized experience to all our guests. We hope to have you back in another ocassion Best Isidora Rubilar Guest Relationship
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kumru t wrote a review Mar 2022
3 contributions3 helpful votes
Most memorable hotel experience. This is a boutique hotel located at the vibrant Bellavista neighborhood that has lots of restaurants and shops and walking distance to some remarkable areas of Santiago. Next door restaurant provides delicious breakfast. The decor is unique and the room is very very comfortable. Most importantly, the managers and especially the reception staff are amazing people. They are kind, intelligent, well-informed, and very helpful individuals. They made me feel like I was home with some friendly and smart neighbors around me. I ll most certainly go back to Santiago and stay at this hotel. Isa, Esteban, Rosia I have already missed your smiling faces and our great conversations. Gustavo and Irfan, you were so helpful. Miss you all very much
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Date of stay: March 2022Trip type: Traveled
1 Helpful vote
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Response from Alvaro Linares Faiazza, Guest Services / Front Office at Hotel Boutique Castillo Rojo
Responded Mar 23, 2022
Dear Kumru, we are so happy to hear from you and to see you had a good time with us. All the staff misses you already, and we are looking forward to having you back soon at the hotel. Best wishes from all of us (specially from Rocio, Isi and Esteban)
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Stephen wrote a review Mar 2022
8 contributions11 helpful votes
We had a great stay @ HBCR and received a warm welcome despite arriving around 3am! The room and building are elegant & full of character and the location was great right next to Cerro San Cristobal and in easy walk of Bellas Artes. All the staff were very nice and the breakfast (although slightly small) was excellent. All in all a great hotel. Thanks to all the staff for making our stay in Santiago so comfortable :)
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Date of stay: March 2022Trip type: Traveled
1 Helpful vote
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Response from Julio Villegas, Director General at Hotel Boutique Castillo Rojo
Responded Mar 14, 2022
Dear Stephen.- Thank so much for your kind review. We are always working in order to improve, that is why the opinion of every guest matters to us. We will be very glad to have you among our guests again.
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Scott T wrote a review Mar 2022
Columbia, South Carolina9 contributions4 helpful votes
We recently stayed at the Castillo Rojo while visiting Santiago with friends. The hotel was charming, centered in the colorful Bella Vista part of town. Isadora, at the front desk, was very helpful and accommodating. We enjoyed the outside patio, the second floor lounge and breakfast at Les Trois Bistro. There is no elevator, so prepare yourself for the stairs, but the rooms are well worth the climb. We will stay here again the next time we travel to Santiago.
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Date of stay: February 2022Trip type: Traveled
1 Helpful vote
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Response from Julio Villegas, Director General at Hotel Boutique Castillo Rojo
Responded Mar 7, 2022
Dear "Wooglin-94".- Thank you very much for that review!!! We are very glad for having you among our guests and of coures we´ll wait you to come back.
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rodney l wrote a review Jan 2022
2 contributions3 helpful votes
I can't believe we got so lucky with our stay in santiago. The place is great, incredible location, and we enjoyed the front staff so much that we hated to leave. We changed our hotel on our trip back from Antarctica to stay there again. The restaurant (where breakfast is served) is run by such a great family...can't say enough good things about them.
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Date of stay: January 2022
Rooms
Cleanliness
Service
1 Helpful vote
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Response from GR MANAGER, Propietario at Hotel Boutique Castillo Rojo
Responded Jan 30, 2022
Mr Lewis.- it is allways a pleasure to know you had a wonderful saty with us. Castillo Rojo Hotel Boutique will be wating for you again. Julio Villegas Borett- Manager
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Carmen H wrote a review Dec 2021
1 contribution1 helpful vote
I arrived disoriented and concerned with the apps and reporting systems a traveler has to go through here in Chile, however I left rested and relieved. The team of concierges were phenomenal people, informed, helpful, friendly. They help me with everything, making my stay very restful. Can’t say enough about this beautiful red castle, and its "gente." The human interaction at this boutique hotel at the foot of Cerro San Cristobal was simply wonderful and breakfast in the balcony, while watching Santiago wake up, priceless!
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Date of stay: December 2021
Rooms
Cleanliness
Service
Room Tip: There are stairs!
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1 Helpful vote
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Response from Paola Jara, Agency / Consultant at Hotel Boutique Castillo Rojo
Responded Dec 28, 2021
Dear Carmen, Thank you for your kind review!. Guest Experience is what we strive for here at the Castillo Rojo, and receiving your review tells us that we are succeeding in our efforts. Nothing makes us happier than knowing your experience with us met your expectations. We hope to welcome you back again soon! Paola Jara, Guest Service HBCR.
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Esther I wrote a review Dec 2021
Westminster, Maryland36 contributions43 helpful votes
I truly enjoyed my stay and most especially appreciated the wonderful staff at this great small hotel. I had some issues with my entry documents which threatened my visit. I explained what happened and everyone there helped me to immediately deal with the problem, from securing Ubers to translating with the ministry officials. I truly doubt I would gotten such excellent service in a impersonal, larger hotel. I also appreciated the uniqueness of this lovely historic building. Located in a neighborhood filled with theaters and cafes, you could walk to parks and museums easily. My large room was very comfortable. For historic reasons there is no elevator so request a lower room if you have issues with stairs. Loved the attached restaurant with its excellent food and garden setting. Great place to stay.
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Date of stay: December 2021Trip type: Traveled
1 Helpful vote
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Response from Paola Jara, Agencia/Consultora at Hotel Boutique Castillo Rojo
Responded Dec 13, 2021
Dear Esther, Thank you for choosing the Hotel Boutique Castillo Rojo, and we thank you for sharing your kind review. We are glad to learn that your visit met your expectations and that our staff contributed to making your stay delightful. We look forward to seeing you again soon! Paola Jara - Guest Service HBCR
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Cassgiraldo wrote a review Mar 2020
1 contribution1 helpful vote
Would recommend to anyone traveling to Santiago for the first time. Centrally located, great walking distance to most destinations. Very friendly and helpful staff. Great breakfast and comfortable rooms.
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Review collected in partnership with this hotel
Date of stay: March 2020Trip type: Traveled
1 Helpful vote
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Response from GRMCastilloRojo, Guest Relations Manager at Hotel Boutique Castillo Rojo
Responded Mar 23, 2020
Dear Guest, on behalf of our whole team we thank you for your kind words. It is a pleasure for us to know that you enjoyed your stay at Castillo Rojo and our location. We look forward to your next visit to Santiago.
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PRICE RANGE
$87 - $136 (Based on Average Rates for a Standard Room)
LOCATION
ChileSantiago Metropolitan RegionSantiagoProvidencia
NUMBER OF ROOMS
19
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Frequently Asked Questions about Hotel Boutique Castillo Rojo
Which popular attractions are close to Hotel Boutique Castillo Rojo?
Nearby attractions include Patio Bellavista (0.1 miles), Happy Ending Tours (0.1 miles), and Casa Museo La Chascona (0.06 miles).
What are some of the property amenities at Hotel Boutique Castillo Rojo?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Boutique Castillo Rojo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Boutique Castillo Rojo?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Boutique Castillo Rojo?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hotel Boutique Castillo Rojo?
Conveniently located restaurants include Krossbar, Uncle Fletch, and Peumayen Ancestral Food.
Is Hotel Boutique Castillo Rojo located near the city center?
Yes, it is 1.0 miles away from the center of Santiago.
Are any cleaning services offered at Hotel Boutique Castillo Rojo?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Boutique Castillo Rojo?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Hotel Boutique Castillo Rojo?
Many travelers enjoy visiting Centro Cultural Palacio de la Moneda y Plaza de la Ciudadanía (1.4 miles), Ex Congreso Nacional (3.6 miles), and Intendencia de Santiago (1.3 miles).