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Hotel Ismael

780 reviews
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Traveler (270)
Room & Suite (237)
Dining (36)
Overview
  • Excellent72%
  • Very good22%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“park view”(10 reviews)
“parque forestal”(18 reviews)
“great location”(88 reviews)
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Concierge
Dry Cleaning
Rooftop Terrace
3.5 Star Hotel
All hotel details
Offers from Hotel Ismael
Offers & Announcements: $150 (USD)
Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (780)Write a Review
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315
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15
3
6
Show reviews that mention
All reviewspark viewparque forestalgreat locationall day breakfastpretty parkbeautiful parkfrosted glassboutique hotelart museumlastarria neighborhoodwithin walking distancesmall balconycontinental breakfasthotel is perfectlarge parkchilimodern design
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11 - 15 of 448 reviews
Reviewed 2 weeks ago

Hotel is excellent. Well designed and rooms have great views across the park. Staff are fantastic (English better than my own!). Breakfast is very good and served from 7.30 until 10.00. Couldn't ask for a better stay in one of the nicest parts of Santiago.More

Review collected in partnership with this hotel
Thank scrapmarshall
Response from ISMAEL312, Director de Relaciones con Clientes at Hotel IsmaelResponded 2 weeks ago

Dear Guest: We appreciate your comment, it is essential for us to know the experience of each of our guests. We are glad that your stay was positive with us, enjoying our services. Thank you for your preference. We hope you enjoy your stay with...More

Reviewed 2 weeks ago via mobile

I love this hotel, it has style, friendly service, good value and great proximity to barrio Lastarria. No restaurant, but plenty in the close locale. Beware though there limited dining options on Sundays. I’ll be returning again.More

Thank Bangk0kTraveller
Response from ISMAEL312, Director de Relaciones con Clientes at Hotel IsmaelResponded 2 weeks ago

Dear Guest: Thank you for taking part of your time to leave us your comment. We are very glad that your experience with us has been totally pleasant and that you enjoyed all our services and quality. Thank you for your preference. We hope you...More

Reviewed 2 weeks ago via mobile

The hotel is centrally located and convenient. The staff team is helpful. However the photos on the booking websites doesn’t match what you get in real life. The superior room given didn’t match the description of the room type even we checked in and stayed...More

Thank Joyce T.S. L
Response from ISMAEL312, Director de Relaciones con Clientes at Hotel IsmaelResponded 1 week ago

Miss Joyce! First of all thank you for having stayed with us and we hope you have a prosperous year 2018. We want also, to inform that its worries have been already transmitted to the implied areas We reiterate our thanks, because your comment allows...More

Reviewed 2 weeks ago

Santiago was our first stop on a 2 week trip to Chile. Hotel Ismael was centrally located and allowed us to explore a ton of Santiago by foot. The hotel staff was the most professional that we saw on the trip - every single thing...More

Thank Alana T
Response from ISMAEL312, Director de Relaciones con Clientes at Hotel IsmaelResponded 2 weeks ago

Dear Guest: Thank you for taking part of your time to leave us your comment. We are very glad that your experience with us has been totally pleasant and that you enjoyed all our services and quality. Thank you for your preference. We hope you...More

Reviewed 2 weeks ago

Our family of four stayed here for 3 nights at the end of December. We loved this hotel! The location was great. Lastarria has lots of bars and restaurants, but is not as touristy and sketchy as Bellavista (this was our first time to Santiago,...More

Thank travelluver222
Response from ISMAEL312, Director de Relaciones con Clientes at Hotel IsmaelResponded 2 weeks ago

Dear Guest: We appreciate your comment, it is essential for us to know the experience of each of our guests. We are glad that your stay was positive with us, enjoying our services. We hope that in your next visit to Santiago, Best regards.

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About
Awards & Recognition
Travelers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Details
Price range
$138 - $263 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$138 - $263 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveler (270)
Room & Suite (237)
Dining (36)
Pool & Beach (23)
Hotel & Grounds (212)
Bathroom (20)
Family and Play Areas (3)
Questions & Answers
Ask a question
chelseabmw
April 22, 2017|
AnswerShow all 5 answers
Response from ISMAEL312 | Property representative |
Dear Chelsea: Hello, from Santiago, my name is Ruben Fredes e-commerce manager, please feel free to contact me for your reservation, Amoma is just a reservation site with cancellation policies of their own. To avoid any... More
1
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Google Translation
rndreedy
March 17, 2017|
AnswerShow all 5 answers
Response from Louis M | Reviewed this property |
You should arrange a group transfer using the roll call on cruise critic. The group will stop at a winery and then on to Santiago. You will then be able to visit Santiago that night and the following day s.
0
Votes
stevebonniep
February 5, 2017|
AnswerShow all 5 answers
Response from Robert H | Reviewed this property |
If you go to their hotel website, at the bottom of the page you will see contact. Click on that and email them with your request.
0
Votes
Room Tips
"Note: rooms that face the back street do experience traffic noise. Otherwise a great place to stay"
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"Our 7th-floor room faced the park and had a small balcony."
Read review
"Open plan shower area. Room small. Very noisy all night- on main road"
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"Higher floors and park view would be best, although our second floor non-park view room was fine too."
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