We had a wonderful first few days of our honeymoon at Carmenere. We stayed in a Superior garden room and this was a gorgeous oasis of calm. We got great recommendations for experiences and restaurants from the front desk staff who really understand what great customer service is, and the breakfasts were outstanding. We highly recommend Carmenere as a cool and funky place to stay in fabulous Santiago.
Carmenere Ecohotel “had me at hello” the moment German opened the door and welcomed me inside. I can say “favorite “ because I also stayed at Ritz Carlton and The W, both extremely nice, of course, and admittedly The W’s rooftop pool is fantastic. However, Carmenere Ecohotel is small and oozes charm. So potato/potahto, I guess. I was an early arrival after an overnight flight from Punta Arenas and German hustled to get my room ready, gave me a tour of the hotel’s amenities and spent about 30 minutes helping me organize my Santiago explorations. I interacted with 3 other staff members who were German’s equal in warmth and helpfulness. The hotel itself is elegant and inviting, with lovely common areas, including a cozy living room, wine cellar built for tastings and magnificent back patio area. My room was well-appointed with many thoughtful touches...robe, a mini iPad, cookies, fabulous pillows and linens, and a very functional bathroom. Breakfast was amazing, one of my best over 18 nights in Chile. Snacks, tea, etc. out 24/7 were tasty. They offered Mate which is a hot coffee-like drink, unique to S.A. and it was pretty good! So fun to try. The neighborhood, Providencia, is very pleasant and hotel is 5 minute walk to Baquedano Metro stop. Oh, did I mention complimentary glass of Carmenere every evening? …
What class, service and comfort! Deliciously comfortable bedroom. Lovely courtyard with comfy chairs and Carmenere wine. Great help yourself table of hot drinks and home baked cookies. Outstanding breakfast buffet and cooked dishes. Atmospheric wine cellar. Their own wine. Allow yourself plenty of time to lounge around here, it’s bliss!
We loved everything about our stay. Nice to arrange for pick up for us from the airport, when we arrived. Comfortable room. Great location. Delicious breakfast! Wonderful service, with tips about where to eat in the neighborhood!
Central well appointed boutique hotel on a quiet street. Friendly staff and service was excellent. Very good value for money. Rooms at the back overlook a pleasant garden. Sample their Carmenere wine!