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Carmenere Eco Hotel

#9 of 192 Hotels in Santiago
Certificate of Excellence
GreenLeadersPlatinum level
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195 Reviews from our TripAdvisor Community

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Showing 121: English reviews
Sydney, Australia
1 review
5 of 5 stars Reviewed 6 days ago NEW

I stayed in Carmenere Eco hotel in mid-June 2016 for 3 nights. Casablanca room. Hotel is located in a quiet semi-residential area very close to beautiful park and metro station. Concert hall is in a short walking distance. Staff was friendly and helpful. Amenities of good quality. 24 hours tea/coffee, fruits self-service. Welcome drink of Carmenere red wine. WiFi was... More 

Review collected in partnership with this hotel

Helpful?
Thank yuric24
Australia
Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 1 week ago

A great place to stay during a stopover in Santiago. Excellent service and great personal touches from Jihad, our very hospitable concierge. An upgrade to the garden room was most welcome as were the freshly made-to-order pancakes for breakfast. Pick up and drop off at the airport seamlessly organised by the hotel. Would definitely stay here again.

Review collected in partnership with this hotel

Helpful?
Thank tfitzp
Sydney, Australia
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

What more could you ask?!!! The driver service for airport pick up and drop off ran like clockwork, too. Stay and feel special as well as relaxed...a lovely old home with management and staff the big hotel chains should copy - their attention to detail and genuine customer service, exceptional! Won't name names in case we leave someone out, but... More 

Helpful?
Thank mikeandcheryl2013
CarmenereHotel, Director of Sales at Carmenere Eco Hotel, responded to this review

Dear mikeandcheryl2013, Thank you so much for your thoughtful review. We are overjoyed to read that you liked your 9 day visit with us. We cannot be more pleased that our guest experience team met your expectations. We pride ourselves on our customer service and our team is committed to making each of our guests stay special and personalized. We... More 

Prague, Czech Republic
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Santiago was the last stop of a very busy and quite long business trip through LATAM and this hotel was booked by the company, so I expected to stay in some chain hotel, prepared for the business traveler: Well, how to explain..."upon my arrival I was a kind of "shocked", that there was no hotel bar and that hotel is... More 

Helpful?
Thank ManuelJimenezAlonso
São Paulo - Brasil
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I choose this hotel for being close to the office I was planning to visit and also for the reasonable price. For my surprise was a nice little house with a fantastic attendance, nice rooms and service. It is an Eco concept, but very comfortable bed and bath, very nice breakfast and very kind people working there. Recommended!

Helpful?
Thank MarcosBarreiros
CarmenereHotel, Director Comercial at Carmenere Eco Hotel, responded to this review

Dear MarcosBerrieros, Thank you for taking the time to write this thoughtful review and reflect on your stay with us. We are so pleased to read that you enjoyed your experience at Carmenere. We were especially glad to read that you enjoyed our hotel's amenities and found our service "fantastic". Our doors are open for your next trip to Santiago.... More 

Seattle
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 17, 2016

We love the place, the people, and the location. We are definitely staying here on our next stay in Santiago. The rooms are clean and comfortable. All communication is efficient, responsive and helpful. And all of the staff are extremely friendly. This is a fun small hotel and a great place to stay.

Review collected in partnership with this hotel

Helpful?
Thank dewood87
CarmenereHotel, Director Comercial at Carmenere Eco Hotel, responded to this review

Dear dewood87, Thank you for taking the time to write a review on Tripadvisor for our hotel. We are so happy to hear that Carmenere met your expectations and that you enjoyed your stay with us. We can't wait for your next visit to Santiago! Warm regards -Katerina Wrangell More 

Vancouver, Canada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 4, 2016

We stayed in Carmenere hotel for two nights, and enjoyed extremely friendly staff, very good and clean rooms, excellent service. The staff was always to help us in everything from ordering a taxi to finding best places in Santiago to visit. Highly recommeded!

Helpful?
Thank Yuri K
CarmenereHotel, Director of Sales at Carmenere Eco Hotel, responded to this review

Dear Yuri K, Thank you for taking the time to review our hotel. We are so happy to read that our hotel and staff met your expectations. We look forward to your next visit. Best regards - Katerina More 

Sydney
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 31, 2016

Spent 3 nights in this hotel and I loved it. The service was 10 out of 10. I loved the afternoon wine that they offered as well as the breakfast. The breakfast was amazing. I think that I have put on some extra kgs with all the delicious food. I really enjoyed the eggs, the pancake and the yoghurt with... More 

Helpful?
Thank jkckt
CarmenereHotel, Director of Sales at Carmenere Eco Hotel, responded to this review

Dear jkckt, Thank you so much for your thoughtful review. We are thrilled that you enjoyed your stay with us and that our hotel met your standards. We select and provide the highest quality amenities for our guests and we are so pleased that you enjoyed our breakfast, bedding and organic wine. Thank you for your feedback in regards to... More 

Phoenix, Arizona
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 29, 2016

Five room hotel with private garden just minutes from some of the most popular attractions. Between the Lastarria and Italia neighborhoods- no shortage of great restaurants. Caring, attentive staff that will do ANYTHING to make your stay enjoyable. From finding two umbrellas so we could walk in the rain to making reservations at a popular restaurant, they made certain we... More 

Helpful?
1 Thank Alicia C
CarmenereHotel, Director Comercial at Carmenere Eco Hotel, responded to this review

Dear Alicia C, Thank you for your thoughtful review and feedback. We are so happy to hear that you enjoyed your stay with us. We agree our location is ideal for anyone who wants to explore the amazing Santiago restaurant scene. We were especially pleased to read that you enjoyed the places that our staff recommended. We take customer service... More 

Montreal, Canada
2 reviews
5 of 5 stars Reviewed May 26, 2016

Nothing to complain about. A great value for your money with a 5-Star service. That's what you want when you travel. It has the feel of a bed and breakfast. Very small hotel but with high standards of service. They wen served us a plate of cheese, salami, olives and fruits at our arrival! Who does that nowadays?

Review collected in partnership with this hotel

Helpful?
Thank Michel B
CarmenereHotel, Director Comercial at Carmenere Eco Hotel, responded to this review

Dear Michel B, Thank you for taking the time to review Carmenere Ecohotel. We are delighted that our hotel and guest experience team met your expectations. We look forward to your next visit. Warm regards -Katerina More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersPlatinum level
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Concierge
  • Multilingual Staff
  • Free Breakfast
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
Carménère ecoHotel is designed for the traveler who demands excellent service as well as an unforgettable local experience, located in the beautiful and peaceful residential area of Providencia Commune in Santiago de Chile. The property sits at the border with Santiago commune, giving you the best of both worlds; the serenity of our neighborhood, as well as all the major tourist attractions. ... more   less 

Additional Information about Carmenere Eco Hotel

Address: Maria Luisa Santander 0292, Santiago 7500000, Chile
Location: Chile > Santiago Metropolitan Region > Santiago > Providencia
Price Range: $119 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Carmenere Eco Hotel 3.5*
Number of rooms: 5
Reservation Options:
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Hotel Style:
#1 Green Hotel in Santiago
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