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Su Merced

Traveler (192)
Room & Suite (111)
Dining (37)

About

Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
This elegant construction, declared a historic preservation, is now an impressive building that blends history and modernity. Its strategic location is in the heart of the city, between Barrio Lastarria and the Forestal Park, allows visitors easy access to the main tourist sites of Santiago. In its exclusive 10 rooms, Su Merced offers first class accommodation in a warm and modern atmosphere, with an on hand and personalized service to make your visit a memorable experience.
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Property amenities
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Airport Transportation
Concierge
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Public Wifi
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Room features
Air Conditioning
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Park View
Boutique
HOTEL CLASS
445Reviews
248Photos
12Q+A
72Room tips
Traveler rating
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Popular mentions
stayed 6 nights last week and loved every minute. the location was the ideal situation, the room on the top floor was perfect and the staff were just brilliant so friendly i was even given a gift as we arrived on my birthday
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I stayed here for two nights in the penthouse room with a balcony and it was excellent. The staff was very helpful and friendly and this was the most important part of my stay. The room was also excellent, with a balcony for pre dinner drinks. The hotel is is in a good location
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In this part of Santiago, in this price range, what you get is the Su Merced: very small room, in small building, where the charm factor is too compromised as a consequence of the small spaces. Oh, well. Location is best part of the city, although it is on a busy street and the
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Response from Seb_Cortes, Director de Relaciones con Clientes at Su Merced
Responded 1 week ago
Dear Paubranco, Thank you very much for letting us know your opinion and experience in Hotel Su Merced. We apologize that we did not reach your expectations. We try to improve every day and make our guests feel at home. We hope you have had a good return to your home. Have a nice day! Kind Regards || Su Merced Hotel Boutique
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Friendly staff, located close to great restaurants, comfortable and clean. Breakfast was very good and served to order. No road noise. From check in to check out it was a good experience. Many of Santiago's top restaurants are in this sector. Safe area.
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Review collected in partnership with this hotel
Response from Seb_Cortes, Director de Relaciones con Clientes at Su Merced
Responded 1 week ago
Dear Robert, Thank you for mentioning our staff, breakfast as well as the location We always try our best to satisfy all the needs of our guests, so we are more than happy know that your stay was comfortable. Hope you had a great return. Kind Regards || Su Merced Hotel Boutique
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Excellent choice for me as a solo woman traveler - the hotel was conveniently located so I walked everywhere. Beautiful old building overlooking the Park. My room was very clean and comfortable and the staff are friendly and helpful.
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Review collected in partnership with this hotel
Response from Seb_Cortes, Director de Relaciones con Clientes at Su Merced
Responded 3 weeks ago
Dear JennJenn7, Thank you very much for sharing your comments and experience at Su Merced Hotel. As you said we are near to a lot of attractive places to visit. I'm very glad that you enjoyed. Thanks for mention the room and our staff. We appreciate it. Thanks for choosing us! Kind regards || Su Merced Hotel Boutique
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Photo provided by managementSu Merced
Habitacion Suite
Room #3, Su Merced
Photo provided by managementSu Merced
Habitacion Suite
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12345623
Hi, thanks for your question. We can arrange a transfer from San Antonio to the Hotel. We have a deal with a couple of agencies. If you want to visit a vineyard, we recommend you to arrive at the Hotel, and book directly at Reception. If you have any other question about the hotel or about our services please let us know by TripAdvisor or by email to info @ sumercedhotel . com Best Regards
0 votes
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About 30 minutes - fairly close!
1 vote
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Hello Mrs Valerie First of all, thanks for your question. All our rooms have blow dryers. If you have any other question about the hotel or about our services please let us know by TripAdvisor or by email to info @ sumercedhotel . com Best regards
0 votes
Is there an elevator?
Dear customer I'm confirm you that the hotel has an elevator from the street level to the 4th floor (the highest one). Best regards
0 votes
Dear guest The transportation from airport to the hotel is $45 until 3 passengers (the cost is for the van). If you are 4 passengers, the price is $63. Please Contact us if you need a transfer reservation. Best regards
1 vote
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123
"There are only 10 rooms in this hotel. Stayed in room 9 which had a nice balcony overlooking the park."
"Room is a nice size qnd clean. Bed is too soft, but comfortable enough."
"Prefer rooms on Forth floor."
"Deluxe rooms overlooking the park"
"Not sure which room would be best."
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12345615
PRICE RANGE
$91 - $1,257 (Based on Average Rates for a Standard Room)
LOCATION
ChileSantiago Metropolitan RegionSantiagoSanta Lucia
NUMBER OF ROOMS
10
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