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Su Merced

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Traveler (186)
Room & Suite (109)
Dining (35)
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Overview
  • Excellent70%
  • Very good25%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“boutique hotel”(39 reviews)
“small hotel”(22 reviews)
“great location”(34 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Suites
Bar/Lounge
3 Star Hotel
All hotel details
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Reviews (405)
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Traveler rating
179
66
9
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179
66
9
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Show reviews that mention
All reviewsboutique hotelsmall hotelgreat locationtop floorlovely little hotelreally enjoyed our stay herelovely parkmain sitesone night staywalking distancewalked everywherefriendly hotelspeak englishmodern roomstourist sitescentral locationstayed nights
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1 - 5 of 256 reviews
Reviewed yesterday

Small but beautiful room. Friendly staff. Breakfast from a pick the night before menu and you must also advise time for the following morning, not a large choice, but the food was delicious so 4 Stars.

Thank plaa561
Reviewed May 15, 2018

Well located and close to Bella Vista. It is a compact hotel, rooms are small but fine for a short stay and very clean. Bed was very comfortable. The staff were friendly and happy to help us in making tour arrangements. Breakfast was great.More

Review collected in partnership with this hotel
Thank Belinda A
Response from Seb_Cortes, Director de Relaciones con Clientes at Su MercedResponded 4 weeks ago

Dear Belinda A, We are very glad that your stay and attention have been pleasant with us, and have enjoyed our facilities and services. We appreciate that you have chosen us for your stay in Santiago. If you decide to return hopefully , Hotel Su...More

Reviewed April 23, 2018 via mobile

My wife and I stayed at Hotel Su Merced for two nights while visiting Santiago. We can’t say enough about how wonderful and helpful the staff were. From the moment they walked in the door they were friendly, helpful, and accommodating. We were immediately made...More

Thank Eli F
Response from Seb_Cortes, SU Merced Hotel Boutique at Su MercedResponded May 10, 2018

Dear Eli F, Thank you for such a positive review! We love reading that our guests had a wonderful time with us. Despite being a small hotel, we try to provide everything you might need: a lovely welcome, a good place to rest, directions of...More

Reviewed April 11, 2018

A quiet, wonderful location in Santiago - close to charming areas for shopping, dining and sightseeing. Very nice staff, good breakfast, and very good rooms. Our group of three couples thoroughly enjoyed our stay at Su Merced.More

Thank Zoariten
Response from Seb_Cortes, || SU Merced Hotel Boutique at Su MercedResponded April 12, 2018

Dear Zoariten, We appreciate your comment and sincerity ! Encourages us to continue our improvement as a team Su Merced. A guest will always be a part of us, so we will give our best and with all available whenever you need. Thank you for...More

Reviewed April 9, 2018

This hotel is small, clean, decently designed and has young friendly staff. It is in a great place for walking to main sites and into Bellavista for eating etc. It is not remarkable in either a positive or negative way. However, it gets four stars...More

Thank Borr66
Response from Seb_Cortes, SU Merced Hotel Boutique at Su MercedResponded April 10, 2018

Dear Borr66, We are very grateful for your preference and good comments about us. Every day we try to deliver the best service through our staff, we also try to help our guests in the best way possible and accommodating to their realities and conveniences....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Airport Transportation
Breakfast included
Laundry Service
Multilingual Staff
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Details
Price range
$91 - $155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Santiago
#41 Business Hotel in Santiago
Room types
Non-Smoking Rooms, Suites
Details
Price range
$91 - $155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Santiago
#41 Business Hotel in Santiago
Room types
Non-Smoking Rooms, Suites
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Traveler (186)
Room & Suite (109)
Dining (35)
Family and Play Areas (1)
Questions & Answers
Ask a question
margocaldy
June 15, 2018|
AnswerShow all 3 answers
Response from Seb_Cortes | Property representative |
Hi, thanks for your question. We can arrange a transfer from San Antonio to the Hotel. We have a deal with a couple of agencies. If you want to visit a vineyard, we recommend you to arrive at the Hotel, and book directly at... More
0
Votes
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Shannon J
October 6, 2017|
AnswerShow all 2 answers
Response from Caitlin K | Reviewed this property |
About 30 minutes - fairly close!
1
Vote
Valerie D
May 5, 2017|
Answer
Response from Seb_Cortes | Property representative |
Hello Mrs Valerie First of all, thanks for your question. All our rooms have blow dryers. If you have any other question about the hotel or about our services please let us know by TripAdvisor or by email to info... More
0
Votes
Google Translation
Room Tips
"Prefer rooms on Forth floor."
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"Deluxe rooms overlooking the park"
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"Not sure which room would be best."
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"Rooms at the front of the hotel are quieter than those at the back, which faces onto a busier road."
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