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Hotel Plaza San Francisco

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Avenida Libertador Bernardo O' Higgins 816, Santiago 8320000 Chile
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$146
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Traveler (876)
360
Panoramas (13)
Room & Suite (469)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Plaza San Francisco
Updated 06/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 239 hotels in Santiago
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Plaza San Francisco is the only sustainable five star Hotel in downtown Santiago. Known for its excellent and warm service with 27 years of experience, our Hotel is the perfect destination for your pleasure and business trips. With 146 comfortable and spacious rooms that will allow you to have the desired rest you are looking for, so you can enjoy all the tourist and historical attractions of the city.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children's television networks
Airport transportation
Business Center with Internet Access
Parking garage
Wifi
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Kid-friendly buffet
Taxi service
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Facial treatments
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Laptop safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Family
Languages Spoken
English, Spanish, Portuguese

Location

Full view
100Great for walkers
Grade: 100 out of 100
171Restaurantswithin 0.3 miles
35Attractionswithin 0.3 miles
2,823Reviews61Q+A100Room tips
Traveler rating
  • 1,756
  • 797
  • 182
  • 51
  • 37
Time of year
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Popular mentions
deborahk3 wrote a review Jun 2020
Maidstone, United Kingdom1,779 contributions342 helpful votes
Loved, loved, loved this Hotel. A beautiful mix of classical elegance and contemporary luxury, well worth the awarded five stars. The rooms were beautiful and comfortable and the service throughout the hotel was impeccable. We stayed here for two nights after visiting Easter Island and before flying back to the UK and I wished we could of stayed longer. Ideally situated in downtown Santiago within easy reach of the tourist and historical attractions of this lovely city. Would definitely stay here again if I was fortunate enough to return to Chile.
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Date of stay: July 2019
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roscoe39 wrote a review Jun 2020
new zealand129 contributions72 helpful votes
+1
Booked into the hotel for 3 nights prior to catching the Queen Victoria out of San Antonio. I was initially a little concerned about the safety and security of the hotel with regards to news stories about the student rioting which were apparently close by and had considered moving but glad that I didn't. The hotel was very secure and the staff were very helpful and considerate giving advice on areas to avoid and suggestions of areas to explore the city. The hotel is very well placed in the heart of town and just down the road from the presidential palace. The hotel name comes from Church at the other end of the plaza. There is a couple of really good restaurants in the hotel and the bar makes a terrific Pisco Sour - my drink of choice when in Chile. Although some may consider the decoration in the hotel to be dated it is very well maintained and great value for money. The swimming pool and spa areas very clean and well presented. The breakfast buffet was extensive and included a chef making omelettes and pancakes, and the champagne and orange juice was a great way to start the day. Will definitely be staying here the next time I come to Chile. The reported Riotting in the city did not turn out to be an issue, we had plenty of warning from the staff as to the times and where the demonstrations would happen and we did not feel in danger or at risk at any time. I was lucky to be in Santiago at the very beginning of the COVID pandemic and my heart goes out to the staff and managers at the hotel, they worked really hard to make my stay enjoyable and I wish them the best over the coming months.
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Date of stay: February 2020
Rooms
Cleanliness
Service
Room Tip: I liked the higher floor room overlooking the street - very soundproof and great view
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Response from , Propietario at Hotel Plaza San Francisco
Responded Jun 25, 2020
Dear Guest We would like to thank you for your preference. It is important for us to know the experiences of all our guests. We're also thrilled you enjoyed our central location and proximity to so many of the city's best attractions. That's what we like to see! We'd love to host you again so we can share yet another unforgettable experience with you! Have a wonderful day! Warm Regards Hotel Manager
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yank512016 wrote a review Mar 2020
Cochran, Georgia7 contributions5 helpful votes
My wife and I stayed here for a couple of nights after our cruise. We found the hotel to be excellent. Clean, great food, especially the brekfast buffet. The staff was excellent, jumping to help and take our luggage in and out for us (which we had a large amount) with smiles and gret attitudes. they were very attentive of arriving and departing guests. Prices were good, as I've gotten a lot less for a lot more money here inthe states. Carlos at the front desk is an asset to the Hotel Plaza San Francisco. His advice and care he gave us in setting up some sightseeing trips while in the city was excellent. We would definately stay here again if we come back to Santiago.
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Date of stay: February 2020
Value
Rooms
Service
Room Tip: Seventh floor facing the back was very quiet
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Response from , Propietario at Hotel Plaza San Francisco
Responded Mar 26, 2020
Dear Yan Thanks for the fantastic review! We're happy you enjoyed your time with us so much. We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated our prime location. We love seeing our guests take advantage of our proximity to so many wonderful attractions. We look forward to hosting you again soon! Have an amazing day! Warm Regards!
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MikeyD30 wrote a review Mar 2020
Winnipeg, Canada6 contributions1 helpful vote
We arrived on March 11, with plans to join a cruise, and departed on March 18, several days after our cruise was cancelled (for which we were grateful). During our stay, we always felt safe, were impressed at the sanitization protocols rapidly enacted, and always enjoyed breakfast, served by a friendly and efficient staff. We hope to return to Chile, and if we find ourselves in Santiago, we will definitely re-visit the Hotel Plaza San Francisco.
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Review collected in partnership with this hotel
Date of stay: March 2020
Room Tip: Place the toilet paper holders higher up on the wall beside the toilet. They were very close to...
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Response from , Propietario at Hotel Plaza San Francisco
Responded Mar 25, 2020
Dear Mikey Thanks for the fantastic review, It's excellent you had such an amazing stay at hotel plaza We're delighted our team made you feel so welcome and valued during your time in our hotel. We endeavor to go above and beyond to ensure our guests have a memorable experience. That's what we like to see! We can't wait until your next visit so we can share another fantastic experience with you soon! Have a beautiful day! Warm Regards!
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Jon P wrote a review Mar 2020
Orlando, Florida4 contributions
Exellent hotel to stay at. We were going on a cruise that was cancelled so we stayed for extra 5 days and they took very good care of us. The only problem I had was that the cleaning staff did not speak a word in english, since I had to get coffee and toilet paper I had to go to the front desk to ask for it.
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Review collected in partnership with this hotel
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Learn how to ask for coffee and toilet paper in spanish
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Response from , Propietario at Hotel Plaza San Francisco
Responded Mar 25, 2020
Dear Jon We appreciate your valuable feedback and will take all of your points into consideration as we are constantly seeking ways to make our guest experience remarkable. After the incident with cleaning staff that you reported, we had a meeting with this departament, so this situation will not happen again. We can't wait to welcome you back home very soon for the next time. Best Regards!
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PRICE RANGE
$95 - $151 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
plaza san francisco santiago, plaza san francisco hotel
LOCATION
ChileSantiago Metropolitan RegionSantiagoSan Francisco / Centro Histórico
NUMBER OF ROOMS
146
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Frequently Asked Questions about Hotel Plaza San Francisco
Which popular attractions are close to Hotel Plaza San Francisco?
Nearby attractions include Teatro Municipal de Santiago (0.2 miles), San Francisco Church (0.06 miles), and Centro Cultural Palacio de la Moneda y Plaza de la Ciudadanía (0.3 miles).
What are some of the property amenities at Hotel Plaza San Francisco?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hotel Plaza San Francisco?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Plaza San Francisco?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Plaza San Francisco?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Hotel Plaza San Francisco?
Conveniently located restaurants include Restaurant Bristol, Centro Cultural La Moneda, and La Serrana.
Are there opportunities to exercise at Hotel Plaza San Francisco?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Hotel Plaza San Francisco have an airport shuttle?
Yes, Hotel Plaza San Francisco offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hotel Plaza San Francisco located near the city center?
Yes, it is 0.4 miles away from the center of Santiago.
Are any cleaning services offered at Hotel Plaza San Francisco?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Plaza San Francisco offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.