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Hotel Santiago

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Traveler (928)
Room & Suite (381)
Pool & Beach (167)
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Overview
  • Excellent62%
  • Very good25%
  • Average8%
  • Poor3%
  • Terrible2%
Travelers talk about
“grand hyatt”(145 reviews)
“split level”(12 reviews)
“great hotel”(61 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Hotel Santiago
Special Offer: Complimentary 3rd Night
Offers from Hotel Santiago
Special Offer: Complimentary 3rd Night
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Nearby Hotels
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Reviews (2,127)
There are newer reviews for Hotel Santiago
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820 results
Traveler rating
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433
238
83
34
32
Show reviews that mention
All reviewsgrand hyattsplit levelgreat hotellarge poolclub floorandes mountainspool area isa large shopping mallchilliparque araucobusiness hotelsensomatsuriloungeconciergeatriumcordillera
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361 - 365 of 820 reviews
Reviewed September 5, 2015

Great hotel on the club floor. Service was excellent, quality of food and beverage excellent in the lounge. Thanks to Felippe, Violletta and other staff. I needed to call a doctor and it all went very smoothly thanks to staff. Looking forward to staying again...More

Thank 64Phil
Response from MarcLorenz, General Manager at Hotel SantiagoResponded September 16, 2015

Dear Guest, Thank you very much for taking the time to write about our hotel. I am delighted that you enjoyed our service and product in our club floor. i will take the time to thank our staff for there good efford on helping you...More

Reviewed September 2, 2015

My wife and I got married in this hotel in 2001. It first opened in 1991 but hey have managed to keep it very nice. The restaurants have always been some of the best in town. Matsuri, for japanese food, is really good. great sushi...More

Thank Papeluch
Response from MarcLorenz, General Manager at Hotel SantiagoResponded September 3, 2015

Dear Guest, It is a great honour that you married in our hotel and are still coming back to visit us. I am absolutly delighted that you found us to be comfortable and also to read that you enjoy our food outlets. I hope to...More

Reviewed September 2, 2015

This hotel is awesome. The rooms are so comfortable and the staff, food, amenities & the piano player, gym, band at club was all wonderful. It was work but the best work stay ever! And the view of Valle Nevado was breathtaking. Go give it...More

Review collected in partnership with Hyatt Hotels
Thank Kelly W
Response from MarcLorenz, General Manager at Hotel SantiagoResponded September 4, 2015

Dear Guest, I am delighted with the comments made by you in regards to our hotel. As well as very pleased that you feel so comfortable that feels like a holiday even when your working.. I hope to get the opportunity to serve you again...More

Reviewed September 1, 2015 via mobile

After the 14-15 hours of flying from Melbourne, the view from our room was too inviting so we stripped off and went straight to poolside to experience Chilean sunshine, take a nana nap until dinner was served. Very pleasant indeed. As we are leading a...More

Thank colinspain
Response from MarcLorenz, General Manager at Hotel SantiagoResponded September 3, 2015

Dear Guest, I am delighted to read that you enjoyed your recent stay with in Grand Hyatt Santiago. I hope you got the opportunity to experience and try some of our other outlets. And if you run out of time i hope to get the...More

Reviewed September 1, 2015 via mobile

We stayed in Hyatt for 2 nights and we had a great time. We stayed at club level, which offers breakfast and 5-8 pm drinks and snacks. AMAZING DEAL! Rooms were spacious, very comfortable and overall nice, but most importantly, with beautiful view of the...More

Thank MsFunky E
Response from MarcLorenz, General Manager at Hotel SantiagoResponded September 3, 2015

Dear Guest, It is a great plesure that you found us to be a pleasent stay. Also it is lovely to know that you enjoyed the view of the andes mountains. I hope to welcome you back to Grand Hyatt Santiago in the near future....More

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About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Meeting Rooms
Shuttle Bus Service
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Laundry Service
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
$178 - $307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Santiago
#6 Business Hotel in Santiago
#6 Romantic Hotel in Santiago
#13 Spa Hotel in Santiago
#22 Luxury Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$178 - $307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Santiago
#6 Business Hotel in Santiago
#6 Romantic Hotel in Santiago
#13 Spa Hotel in Santiago
#22 Luxury Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (928)
Room & Suite (381)
Pool & Beach (167)
Dining (118)
Amenities (45)
Family and Play Areas (19)
Business Center & Event Rooms (9)
Questions & Answers
Ask a question
bepaged
February 14, 2018|
AnswerShow all 2 answers
Response from KAPAtl | Reviewed this property |
sorry, I didn't use the pool. did you ask management?
0
Votes
materago
October 28, 2017|
Answer
Response from Zorro5991 | Reviewed this property |
I'm sure the Hotel will be able to either arrange this for you (for a fee) or direct you to the facilities available for this. It is probably a 1 to 2 hours journey by car.
0
Votes
deepak328_s
July 28, 2016|
Answer
Response from Peter G | Reviewed this property |
I would call the hotel and ask them. They should be able to help you with that. Even the non-renovated rooms are very nice, but the bathrooms are a little old. Hope that helps. Take care,
1
Vote
Room Tips
"Very high standards indeed and excellent amenities. Beautifully clean and delightfully comfortable bed."
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"Ask for a renovated room or choose a different room"
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"Club level, 16th floor & above is excellent!"
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"High floor and stay away from all the construction."
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