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2/5/2018 2/6/2018
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    Hotel Santiago

    Avenida Presidente Kennedy 4601, Santiago, Chile
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    2/5/2018 2/6/2018
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    $352
    $296
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    Traveler (894)
    Room & Suite (343)
    Pool & Beach (161)
    Overview
    • Excellent61%
    • Very good25%
    • Average9%
    • Poor3%
    • Terrible2%
    Travelers talk about
    “grand hyatt” (143 reviews)
    “split level” (11 reviews)
    “great hotel” (59 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    5.0 Star Hotel
    All hotel details
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    Rooms
    Feb 5Feb 6
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (2,091)
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    1 - 5 of 805 reviews

    Reviewed 1 week ago

    I was on business on Hotel Santiago and I was able to enjoy a very comfortable stay. The staff was always helpful and kind. The outside pool is very beautiful so you can spend the time resting or swimming. The SPA services are attractive but...More

    Review collected in partnership with this hotel
    Thank VgT1111
    Response from Social Media T, Social Media Team at Hotel SantiagoResponded 5 days ago

    Thank you for your time and comments, We love knowing that our team was friendly and professional, and that we also enjoyed a pleasant visit to the hotel pool and gardens. We will be waiting for your next visit! Kind regards, Social Media Team

    Reviewed 1 week ago

    The bets location in Santiago a great hotel . Very good restaurants within their facilities.With a huge and wonderful garden and pool inside.The pieces are very well known and spacious they Havre a beautiful view of the Andes mountain rangeMore

    Review collected in partnership with this hotel
    1  Thank Frossitto
    Response from Social Media T, Social Media Team at Hotel SantiagoResponded 5 days ago

    Thank you! We are very happy to know that everything was excellent during your visit. Especially, that you enjoyed the size of the rooms, the view towards the mountain range and the gardens and pool of the hotel. We will be waiting for your next...More

    Reviewed 2 weeks ago

    I stayed at the hotel three nights before an Antarctica trip. The general stay was OK - room was fine, food adequate (but not great) and service good. However the check out was the worst ever - and I have travelled quite a bit. The...More

    Thank VisitingProfessor_29
    Response from Social Media T, Social Media Team at Hotel SantiagoResponded 5 days ago

    Thank you for your time and comments, We are very sorry that your check out was as you described it, it is not the common procedure and we hope it does not happen again. We know that it is a vital part of each trip,...More

    Reviewed 2 weeks ago

    I knew that parts of the hotel were being refurbished, and that the branding had not yet changed to Mandarin Oriental. But I did expect that the service standards I had so much enjoyed at their properties in Tokyo (2016) and Las Vegas (2015) would...More

    Thank RIMorrisJr
    Response from Social Media T, Social Media Team at Hotel SantiagoResponded 5 days ago

    Thank you for tour time and comments, Your comments regarding the lived experience are tremendously enriching, and without a doubt it is very important for us to be aware of them. We would love to know that you will visit us in the future, so...More

    Reviewed 3 weeks ago

    This is a beautiful hotel. The staff was professional and friendly. It is within walking distance to the mall and restaurants. They were remodeling the hotel but this didn’t interfere with our stay. I would definitely stay here again.

    Review collected in partnership with this hotel
    Thank paige k
    Response from Social Media T, Social Media Team at Hotel SantiagoResponded 5 days ago

    Thank you! We are very happy to know that you would visit us again! And also that the location was to your liking. We will be waiting for your next visit! Kind regards, Social Media Team

    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Center with Gym / Workout Room
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Shuttle Bus Service
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Airport Transportation
    • Laundry Service
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Center with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • $215 - $442 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Family Hotel in Santiago
    • #6 Business Hotel in Santiago
    • #6 Romantic Hotel in Santiago
    • #12 Spa Hotel in Santiago
    • #21 Luxury Hotel in Santiago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 310
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Mandarin Oriental, Travelocity, Orbitz, Hotels.com, getaroom.com, HotelsforEveryone, HotelQuickly, TripOnline SA and Cancelon so you can book your Hotel Santiago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Chile >
    • Santiago Metropolitan Region >
    • Santiago
    • Also Known As
    • Grand Hyatt Santiago Hotel Santiago ,
    • Hyatt Santiago ,
    • Santiago Grand Hyatt ,
    • Santiago Hyatt
    Add Photo Photos
    Traveler (894)
    Room & Suite (343)
    Pool & Beach (161)
    Dining (116)
    Hotel & Grounds (629)
    Bathroom (31)
    Family and Play Areas (19)
    Business Center & Event Rooms (6)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    materago
    October 28, 2017|
    Answer
    Response from Zorro5991 | Reviewed this property |
    I'm sure the Hotel will be able to either arrange this for you (for a fee) or direct you to the facilities available for this. It is probably a 1 to 2 hours journey by car.
    0
    Votes
    deepak328_s
    July 28, 2016|
    Answer
    Response from Peter G | Reviewed this property |
    I would call the hotel and ask them. They should be able to help you with that. Even the non-renovated rooms are very nice, but the bathrooms are a little old. Hope that helps. Take care,
    1
    Vote
    Luxtrave11er
    July 26, 2016|
    AnswerShow all 6 answers
    Response from Ian L | Reviewed this property |
    I suggest you ask this question directly to the hotel.
    1
    Vote
    Room Tips
    "High floor and stay away from all the construction."
    Read review
    "Check if the hotel is undergoing any renovaton before you book."
    Read review
    "higher floors offer better isolation from traffic noise"
    Read review
    "Get a higher floor to enjoy the Andes view."
    Read review
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