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Hotel Santiago

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Traveler (1031)
360
Panoramas (11)
Video (1)

About

Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
As one of the most luxurious hotels in South America, Hotel Santiago enjoys a reputation for style, service and outstanding facilities. Located in the exclusive neighbourhood of Las Condes, and with a choice of award-winning restaurants, beautiful rooms and an outdoor pool, we offer the perfect base for your Santiago stay.
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Property amenities
Fitness Center with Gym / Workout Room
Pool
Room service
Restaurant
Free High Speed Internet (WiFi)
Free parking
Bar/Lounge
Spa
Airport transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Luxury
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Full Daily Breakfast

Location

Full view
Contact
Avenida Presidente Kennedy 4601, Santiago 7560994 Chile
Name/address in local language
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Getting there
Arturo Merino Benitez Airport12 mi
Escuela Militar14 min
Alcántara18 min
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2,239Reviews
29Q+A
100Room tips
Traveler rating
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Popular mentions
Wonderful hotel that is only going to get better as they finish up the renovations. The staff is among the friendliest hotel staff that I have ever experience. The rooms with access with club access are the way to go. Lovely breakfasts in the morning and evening glasses of
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Response from MOSTG-SM, General Manager at Hotel Santiago
Responded 3 days ago
Dear @Grantcruz, Thank you for taking the time to write this lovely comment about Hotel Santiago. We are pleased to know you enjoyed your stay with us and your visit to Santiago as well, and we are very happy that our staff and food and beverage offer at the Club Lounge have met your expectations. We are more than excited for you to visit us again and hope we can make your stay even better. Sincerely, Ignacio Rodríguez General Manager
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Hotel's Favorite
I was upgraded to a club level room with *absolutely* stunning views. Additionally I was able to take advantage of the Club Level amenities, which if you can manage, I highly recommend. The service was outstanding all around the hotel- quick, timely, non-intrusive yet
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Response from MOSTG-SM, Communications Team at Hotel Santiago
Responded Feb 5, 2019
Thank you for your rating and comments, we are glad you enjoyed the stunning views and living space that our rooms offer. we are glad the minor miscommunication issue was swiftly cleared and did not affect your stay with us. We hope to have you again in your next visit to the city.
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Our experience at the newly rebranded Mandarin Oriental was overall disappointing, in spite of some positive moments. The hotel is undergoing an extended renovation. We were under the impression that the renovation had been completed earlier this year, or we would have stayed
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Left my car with the hotel valet which I picked up this morning. Strangely the person took too long to bring it to me, explaining that he was having a Hard time to find it in the garage. He brought the car, badly helped me with my lugagge and said nothing. I didn't of course
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Stayed in Santiago with a tour group with some friends and family. Had a wonderful experience. The staff is very friendly and helpful. The rooms are spacious and very clean. There are also restaurants and shops within walking distance. Would definitely stay again when visiting
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Previous
Sorry - can't answer. The hotel has a nice view and I expect the club lounge will be even nicer.
0 votes
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Greetings, by April next year a big part of the renovations will be completed. The main entrance and lobby should be finished as well as the club lounge and most of the rooms. Our pool area was briefly refreshed and is ready for this summer season. The spa and fitness centre has been temporarily moved to a specially fitted space inside the main building during the renovations, where most of the services are available to our guests. All the renovations are being made taking actions to minimize guest disturbance, and our staff makes sure that all of our guests’ experiences meet their expectations.
0 votes
I saw a picture of a hydrotherapy pool in the online website. Is this truly a hydrotherapy pool?
sorry, I didn't use the pool. did you ask management?
0 votes
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I'm sure the Hotel will be able to either arrange this for you (for a fee) or direct you to the facilities available for this. It is probably a 1 to 2 hours journey by car.
0 votes
I would call the hotel and ask them. They should be able to help you with that. Even the non-renovated rooms are very nice, but the bathrooms are a little old. Hope that helps. Take care,
1 vote
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123456
"Watch the stairs"
"Top floor room with a view"
"Club level rooms have stunning views"
"Top floors. 1508 was fab"
"Book a king"
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12345620
PRICE RANGE
$192 - $354 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt santiago hotel santiagohyatt santiagosantiago grand hyattsantiago hyatt
FORMERLY KNOWN AS
Grand Hyatt Santiago
LOCATION
ChileSantiago Metropolitan RegionSantiago
NUMBER OF ROOMS
310
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