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Grand Hyatt Santiago

Travelers' Choice award winner
05/14/2017 05/15/2017
1 room 2 adults 0 children
$199*
$164*
Great Deal
$195*
$194*
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Grand Hyatt Santiago
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1,978 Reviews from our TripAdvisor Community

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Showing 773: English reviews
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Sydney, Australia
Reviewed 2 days ago NEWvia mobile

Very tired rooms and because the president of Panama was there we were treated like 2nd class tourists and staff were rude. They did not want us to use normal cabs. The city is safe. The hotel was far out, stay near the old city. Also no toilet paper in executive level floor. Bad management

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Helpful?
Thank aussiebok
Knoxville, Tennessee
HOTEL’S FAVORITE REVIEW
Reviewed March 18, 2017

Front desk staff and doormen were very helpful and friendly and amazingly fluent in English. Very spacious room makes one nostalgic for Hyatt's of yesteryear. Old fashioned TV with at least 2 English news channels. In room lock box a bit snug for laptop storage. Iron and ironing board. Complimentary essentials supplied except for listed brush and comb which were...

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Helpful?
Thank TomMiale
About Hotel's Favorite Review
Roberto I, Sub Gerente General at Grand Hyatt Santiago, responded to this review

Thank you for your time and comments, It's nice to know that you enjoyed your stay with us, and that the service was friendly and helpful. We would be happy to have you back on your next trip to Santiago! Best regards, Roberto Intriago

Toronto, Canada
Reviewed 4 days ago NEW

I really enjoyed the Grand Hyatt in Santiago. The staff were all great. I arrived after 11pm on a Saturday night, and there issues with my key card. The staff dealt with it quickly and thoroughly. My room was beautiful: a sunken office area (two steps down) with a small sofa and a separate chair with ottoman. The TV was...

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Thank sethnightwing
Guaynabo, Puerto Rico
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Alejandro L
San Francisco, California
Reviewed 1 week ago

Our third time at this hotel, and the service remains exceptional. We got on of the just remodeled hotel rooms, and they are beautifully done. The basic room is really a junior suite, quite large on two levels. Fantastic bathroom. Santiago is really into great infrastructure improvements, with highway ramps that have been under construction at all three visits over...

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Helpful?
Thank alanbill16
Austin, Texas
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank MitchellKalo
London, United Kingdom
Reviewed 1 week ago

I have stayed here whenever in Santiago on business but for what they charge the hotel is very average. Service is always friendly but the rooms are below standard. Old style, bathrooms are old... just not up to what is expected for the price. last time i stayed in a 'club'room which was exactly the same as the standard. you...

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1Thank Laura T
Reviewed 2 weeks ago via mobile

We had a perfect Easter Buffet, the decoration was awesome and the food together with the service superb. Thank you so much for giving me and my family and friends such a great Sunday. The service was always attentive.

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Helpful?
Thank Matias U
ft lauderdale, fl
Reviewed 2 weeks ago

We were on our way to Valparaiso for a cruise and flew into Santiago a day earlier to see Santiago. This Hyatt is fabulous and we wished we could have stayed longer. It would be perfect to come back and just enjoy this property as a resort. The pool area is gorgeous. There are 3 different restaurants to choose from....

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Thank luckylulu
Reviewed 2 weeks ago via mobile

I would not recommend the Hyatt as a place to stay in Santiago, especially during their renovation works. We stayed here for 3 nights, during which we spent a day (from afternoon until past 11pm) without any access to water as the hotel was doing some work on the water supply. This was extremely disruptive and eventually led to us...

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Helpful?
1Thank Samantha S
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05/14/2017 05/15/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Senso
Senso
Cuisines: Mediterranean, Chilean, South American
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Grand Hyatt Santiago hotel is also home to world class, multi-cuisine restaurants, a lagoon-style swimming pool with a waterfall, and the three-story free-standing AKO Wellness & Spa. So, you can enjoy one of the best Spa in Santiago of Chile. The most exclusive golf clubs of Santiago de Chile are only a few steps away from the hotel. Our Las Condes hotel also features a health club where guests can pamper with a variety of beauty and relaxation treatments. The hotel offers exclusive dining in some of the best restaurants in Santiago of Chile and bar options such as Anakena, Matsuri and Senso restaurants, and Atrium Lobby Lounge and Duke`s Bar. ... more   less 

Additional Information about Grand Hyatt Santiago

Address: Avenida Presidente Kennedy 4601 | Santiago, Chile, Santiago 7560994, Chile
Location: Chile > Santiago Metropolitan Region > Santiago
Price Range: $164 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Santiago 5*
Number of rooms: 310
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Agoda, Priceline, Hyatt Hotels Corporation, Travelocity, TripOnline SA, HotelsforEveryone and HotelQuickly so you can book your Grand Hyatt Santiago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Santiago Hotel Santiago
Hyatt Santiago
Santiago Grand Hyatt
Santiago Hyatt
Hotel Style:
#6 Romantic Hotel in Santiago
#6 Family Hotel in Santiago
#6 Business Hotel in Santiago
#11 Spa Hotel in Santiago
#22 Luxury Hotel in Santiago
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Questions & Answers

Here's what travelers have asked, with answers from Grand Hyatt Santiago staff and other travelers.
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Questions? Get answers from Grand Hyatt Santiago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best views are to the east and the Andes where you get a sunset reflection. Also recommend paying the extra for the club levlel.”
alanbill16, 1 week ago | Read review
“Ask for an upper floor room (we had the 13th) with a view of the mountains.”
LuvToTravel0899, 4 weeks ago | Read review
“Upper floors are the best - get club level”
  • Room 1617
lindadrew13, Mar 8, 2017 | Read review
“Demand a newly renovated room so you won't be disappointed.”
FRISBEES, Feb 26, 2017 | Read review
“16th floor is CLUB floor w free drinks and food all day - great value if you want to stay on the property most of the time.”
sharpemitchell, Feb 26, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Agoda.com
$164* /night
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Expedia.com$195
TripAdvisor$194
Booking.com$199
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*Disclaimer
Prices are for 1 room, 2 adults
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