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Hotel Novotel Santiago Las Condes

Traveler (543)
360
Panoramas (9)
Room & Suite (220)
Certificate of Excellence

About

#41 of 219 hotels in Santiago
Location
Cleanliness
Service
Value
Certificate of Excellence
Opening in 2000, the Atton Las Condes is the first of our hotels located in Santiago, Chile. With the mindset that upscale comfort doesn't have to come at the expense of your wallet, in our hotel we strive to provide excellent location, service and accommodations at affordable rates that will please the most casual of travelers. Located in Nueva Las Condes Business Center and the Parque Arauco shopping district, our hotel is perfect for the busy executive or a family on vacation.Our 211 cozy and comfortable rooms are the perfect choice to rest after a hard working or shopping day.We have free Wifi in all public areas and rooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Business Center with Internet Access
Conference facilities
Baggage storage
Parking
Free internet
Wifi
Public wifi
Internet
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Banquet room
Meeting rooms
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Non-smoking rooms
Suites
Soundproof rooms
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Safe
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, Spanish

Location

Full view
Contact
Av. Alonso de Cordova 5199, Santiago Chile
Name/address in local language
Getting there
Arturo Merino Benitez Airport12 mi
ManquehueSantiago Metro10 min
Escuela MilitarSantiago Metro13 min
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3,370Reviews
27Q+A
57Room tips
Traveler rating
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Popular mentions
Reserved 4 days, but due a flight cancellation (this is a 10 hour flight one way) did not arrive until the second day. However I noticed on the bill that I was charged for all 4 days. Also on the bill, the first day’s charge was noted as a “manual input”, so clearly this was a
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Review collected in partnership with this hotel
Response from Miguel D, Encargado de Calidad - Novotel Santiago Las Condes at Hotel Novotel Santiago Las Condes
Responded May 14, 2019
Dear guest, I'm sorry that your experience wasn't as good as you wished. All our reservations has terms and conditions and you can view them on our website. One of those conditions explains that in order to cancel or change a booking at no cost, remember to do it before 3 PM on the day before your arrival, provided that you did not pay a «promotional, non-refund» fee. Do it within that timeframe in order to avoid extra charges (amount for the first night plus taxes.) Again, I'm very sorry that you didn't had a great experience. Regards Miguel Díaz Encargado de Calidad Novotel Santiago Las Condes
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The hotel was a great value for the price and the staff was vey helpful in all areas of the hotel. We were staying there for work and found the breakfast very well done and all of the staff helpful. We were also able to get early check-in and late check-out which made arrival
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Review collected in partnership with this hotel
Response from Miguel D, Encargado de Calidad - Novotel Santiago Las Condes at Hotel Novotel Santiago Las Condes
Responded May 7, 2019
Dear guest, We appreciate the time you have taken to share with us your insight of your last visit to Novotel Santiago Las Condes. We are pleased to know that the services received from our staff made your stay a pleasant experience. We hope that in future visits to Santiago, Novotel be your choice. Best regards. Miguel Díaz Encargado de Calidad Novotel Santiago Las Condes
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Excellent customer service, really good breakfast, very clean rooms. They were very useful when we had questions and tried to accommodate to our needs. Offered tips on places to visit and places to eat. Very good experience. We would go stay there again.
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Response from Miguel D, Encargado de Calidad - Novotel Santiago Las Condes at Hotel Novotel Santiago Las Condes
Responded Apr 26, 2019
Dear guest, We appreciate the time you have taken to share with us your insight of your last visit to Novotel Santiago Las Condes. We are pleased to know that the services received from our staff made your stay a pleasant experience. It is very gratifying to know that after your visit, you're thinking about return to our hotel. That let us know that our staff is doing a very good job. We really hope to see you again at Novotel. Best regards. Miguel Díaz Encargado de Calidad Novotel Santiago Las Condes
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I liked the hotel until I discovered at the airport that my credit card had been used 6 times the day before..it was in my room, in my closet. Thankfully, all charges were denied, but when I contacted the hotel to report the incident the only response I received was a thank you
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Response from Miguel D, Encargado de Calidad - Novotel Santiago Las Condes at Hotel Novotel Santiago Las Condes
Responded Apr 16, 2019
Estimado huésped, Lamento la situación ocurrida. Me encantaría poder tener mayor detalles al respecto, por lo que lo invito a que tome contacto conmigo a través de la página web de nuestro hotel. De esa forma, podré investigar lo sucedido y darle una respuesta que pueda resultarle satisfactoria. Quedo a la espera de que tome contacto con nosotros. Saludos, Miguel Díaz Encargado de Calidad Novotel Santiago Las Condes
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This hotel is so nice and worth it price. Super clean Spacious rooms with full equipped Excellent variety for breakfast Very friendly and professional staff Free WiFi Good location and quite nieghbourhood.
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Response from Miguel D, Encargado de Calidad - Novotel Santiago Las Condes at Hotel Novotel Santiago Las Condes
Responded Apr 16, 2019
Dear guest, We appreciate your kind comments, as well as your words dedicated to different services and location of our hotel. We are pleased to know that your stay was pleasant and that our efforts to provide you the best care made this experience was enjoyable. We hope that in future trips to Chile, Novotel Santiago Las Condes be your choice again. Best regards. Miguel Díaz Encargado de Calidad Novotel Santiago Las Condes
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PRICE RANGE
$91 - $169 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
atton las condes hotel santiago, atton las condes santiago
LOCATION
ChileSantiago Metropolitan RegionSantiagoLas Condes
NUMBER OF ROOMS
212
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