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Traveler (411)
Room & Suite (159)
Dining (49)

About

#66 of 254 in Santiago
Location
4.5
Cleanliness
4.2
Service
4.1
Value
4.1
Hotel Panamericano Santiago de Chile is located in the heart of the Centro or Downtown Santiago. The Hotel is located within walking distance from the Government Palace, one of the safest areas of the capital of Chile, which is the Financial, Cultural, Civic and Trade center of the country.Hotel Panamericano stands out among the many deals in hotels in Santiago since it incorporates a full range of hotel services, features 170 cozy and spacious rooms and modern "Junior Suites", tourism services in Santiago and its surroundings, car park, laundry, gym and boxing school for executives, meeting rooms, conference rooms, meeting rooms and rooms for marriages. We have a luxurious VIP meeting room.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Car hire
Conference facilities
Meeting rooms
Baggage storage
Concierge
Parking garage
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Currency exchange
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Telephone
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Centrally Located
Languages Spoken
English, Spanish, Portuguese
1395Reviews56Q+A34Room tips
Traveler rating
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Most Recent
José S wrote a review Mar 2020
Porto, Portugal218 contributions64 helpful votes
We enjoy a nice stay.The room was very pleasant.Breakfast also was good. The hotel has central localization and we enjoy walking and shopping.The staff is very kind and helpful chiefly take care luggage.
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Date of stay: February 2020Trip type: Traveled
2 Helpful votes
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Response from Pedro F, Guest Relations Manager at Hotel Panamericano
Responded Mar 19, 2020
Thank you very much for taking the time to share your experience with us and the TripAdvisor community, we always take into account the comments of our guests to continue improving our service every day. We are glad to know that our attention and service were to your liking and that you enjoyed your stay with us. We hope to see you back next time.
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patriciaulku wrote a review Mar 2020
Columbia, South Carolina45 contributions37 helpful votes
The hotel was charming with the feeling of a small, convenient and well managed place to stay. Our room was lovely; the bath, a perfect size,;and the breakfast room, an array of tables of delicious items. The personnel answered all our questions about a tour of the city, provided advice and maps, and were very accommodating in calling a cab we had previously booked,
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Date of stay: February 2020
Location
Cleanliness
Service
1 Helpful vote
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Response from Pedro F, Guest Relations Manager at Hotel Panamericano
Responded Mar 9, 2020
Dear Customer, First of all, thank you so much for taking the time to share your comments and experience with us and the TripAdvisor community. We are glad to know that our attention was to your liking, we work every day to offer the best service to all our customers. We are pleased to know that your experience in our hotel was excellent and we hope to see you again very soon. Sincerely,
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ShareKhan4 wrote a review Feb 2020
Sydney, Australia1190 contributions276 helpful votes
+1
The hotel is located in Central Santiago, about 600m from Plaza de Armas. The rooms are large and bathroom is fine, and staff are helpful especially the person in charge of baggage. Breakfast is a large spread and nice. However, the issue is that the hotel hasn't been renovated in a long time. The Airconditioner made noise and the bed was not very comfortable.
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Date of stay: February 2020Trip type: Traveled
3 Helpful votes
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Response from Pedro F, Guest Relations Manager at Hotel Panamericano
Responded Feb 24, 2020
Dear Guest We appreciate comments like yours. We will review these items with our team to ensure that everything is in perfect condition for our guests.
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Rosalie G wrote a review Dec 2019
New York35 contributions28 helpful votes
This hotel is very well located for tourist sites and nearby pedestrian street with many stores and street vendors. All staff were efficient and helpful. Breakfast had good variety. The room was spacious. The front desk staff were especially helpful on many occasions.
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Date of stay: November 2019
Rooms
Service
Sleep Quality
Room Tip: As this hotel is in the central business, government district I can only recommend a high floor...
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1 Helpful vote
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Response from Pedro F, Guest Relations Manager at Hotel Panamericano
Responded Jan 2, 2020
It was a pleasure to have you in our hotel. Hope to see you back
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Anne S wrote a review Oct 2019
Melbourne, Australia48 contributions26 helpful votes
Despite limited English for some staff, staff went out of their way to assist with questions and problems. The room was clean and of a nice size. The internet in the room was very spotty and dropped in and out - we found there was a stronger and constant signal in the lobby, restaurant and just outside. Breakfast had a lot of variety. Hot water was only luke warm no matter what time of day. Great location for further travel or access to the city centre.
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Date of stay: October 2019
Location
Cleanliness
Service
1 Helpful vote
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Response from Pedro F, Guest Relations Manager at Hotel Panamericano
Responded Nov 26, 2019
We appreciate your comment and are happy you chose our hotel. We hope to see you again in the near future
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bollidarling wrote a review Aug 2019
Auckland, New Zealand249 contributions87 helpful votes
This hotel was a reasonable price & well situated for The Palace, Museum and cheaper eateries. The breakfast was plentiful with a good variety of food. The selection of fruit was poor although, for me, an abundance of mashed avocado made up for that. The hotel front office staff weren’t helpful and had a mediocre command of English. The noise at night was horrendous with a nightclub emptying out at 2.30 spilling out raucous patrons. The curtains didn’t quite cover the windows so the room was very light given its position (close to a nightclub and flashing lights of the nearby restaurants). When I arrived I was impressed with the Nescafé machine and ‘a’ coffee pod. However I never saw another one, there was no kettle, tea or anything else in the room. While I agree holidays are not for watching TV it would be nice to relax and watch something if wanted. The only channel in English was BBC World and that took some finding. If I returned to Santiago I would not stay here again - it’s not for the faint hearted.
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Date of stay: August 2019Trip type: Traveled
1 Helpful vote
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Rene_004 wrote a review Jul 2019
Rotterdam, The Netherlands155 contributions67 helpful votes
Pros: - Well located in downtown Santiago..close to Mondena square and metro - Good selection of breakfast and lunch - Big rooms Cons: - The hotel looks a bit old, the lobby is not a nice place to visit. Luckily the rooms are nicer. - the WiFi quality is not stable I stayed at the 5th and the 9th floor and at the 9th floor I had really issues.
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Date of stay: July 2019Trip type: Traveled
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Response from Carlos P, Guest Relations Manager at Hotel Panamericano
Responded Jul 15, 2019
Dear guest, Thank you so much for taking the time to share your comments and experience with us and the TripAdvisor community. We'll take your comments into account to keep improving our service and we hope to see you again soon on your next trip to Santiago. Best Regards, Public relations management
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michaelbmnn59 wrote a review Jun 2019
10 contributions2 helpful votes
I stayed here recently, good location in old Santiago, walked to distance to many attractions in the area. 3 star comfort in a busy city Good breakfast selection. Good to have a window that opens for fresh air rather than relying on AC
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Date of stay: June 2019Trip type: Traveled
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Response from Carlos P, Guest Relations Manager at Hotel Panamericano
Responded Jul 1, 2019
Dear guest, Thank you so much for taking the time to share your comments and experience with us and the TripAdvisor community. We're glad to know that you wnjoyed your stay with us and that our service and attention were to your liking. We hope to see you again on your next trip to Santiago. Best Regards, Public relations management
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SalvadorSegovia wrote a review Apr 2019
San Francisco13 contributions12 helpful votes
Ideal if you want to stay within walking distance of the center of Santiago. Good breakfast and friendly staff. Clean and large rooms. The shower drain in my room was clogged and the bed was too soft but That was only regarding the particular room I was in. I had friends staying at the same hotel and their room was okay. I noticed that they were refurbishing other rooms.
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Review collected in partnership with Cancelon.com
Date of stay: April 2019Trip type: Traveled
1 Helpful vote
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Response from Carlos P, Guest Relations Manager at Hotel Panamericano
Responded Jul 1, 2019
Dear guest, Thank you so much for sharing your experience with us and the TripAdvisor community. We're glad to know that you had a pleasant stay with us, and we'll take your comments into account to keep improving our service. We're indeed conveniently located at the center of the city, which makes us a perfect place to stay and easily move around the city. We hope to see you again son on your next trip to Santiago. Best Regards, Public relations management
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JHighfill wrote a review Apr 2019
14 contributions18 helpful votes
Hotel is in a great location for access to museums, the main avenue along the river and several interesting neighborhoods. Staff were friendly and helpful. Unlike one reviewer, we experienced great English support for our miserable Spanish skills . There was an English-fluent gentleman at the front desk and the guy who managed the dining room spoke some English as well. Decor is a bit funky but the room was functional and clean. We walked everywhere from the hotel and loved the central location.
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Date of stay: March 2019
Value
Location
Service
Trip type: Traveled
2 Helpful votes
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Response from Carlos P, Guest Relations Manager at Hotel Panamericano
Responded Jul 1, 2019
Dear guest, Thank you so much for sharing your experience with us and the TripAdvisor community. We're glad to know that you had a pleasant stay with us, our aim is to make our guests feel at home. We hope to see you again on your next trip to Santiago. Best Regards, Public relations management
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PRICE RANGE
$53 - $69 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
panamericano hotel santiago, hotel panamericano
LOCATION
ChileSantiago Metropolitan RegionSantiagoCentro Histórico
NUMBER OF ROOMS
190
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Frequently Asked Questions about Hotel Panamericano
Which popular attractions are close to Hotel Panamericano?
Nearby attractions include Museo Chileno de Arte Precolombino (0.2 miles), Metropolitan Cathedral (Catedral Metropolitana) (0.3 miles), and Centro Cultural Palacio de la Moneda y Plaza de la Ciudadanía (0.3 miles).
What are some of the property amenities at Hotel Panamericano?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Panamericano?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Panamericano?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Hotel Panamericano?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Hotel Panamericano?
Conveniently located restaurants include Centro Cultural La Moneda, Domino, and Bar Nacional 1.
Is Hotel Panamericano located near the city center?
Yes, it is 0.3 miles away from the center of Santiago.
Are any cleaning services offered at Hotel Panamericano?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Panamericano offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Hotel Panamericano?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Hotel Panamericano?
Many travelers enjoy visiting Centro Cultural Palacio de la Moneda y Plaza de la Ciudadanía (0.3 miles), Ex Congreso Nacional (2.3 miles), and Intendencia de Santiago (0.2 miles).