We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
8/6/2017 8/7/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Sheraton Santiago Hotel and Convention Center

    Ave Santa Maria 1742, Santiago -, Chile
    Hotel website
    Save
    Best prices for your stay
    8/6/2017 8/7/2017
    Lock in the lowest price from our partners
    $195
    View Deal
    Traveler (464)
    Room & Suite (97)
    Pool & Beach (54)
    San Cristobal Tower
    441 reviews
    #60 of 196 hotels in Santiago
     
    Renaissance Santiago Hotel
    901 reviews
    #7 of 196 hotels in Santiago
     
    Four Points by Sheraton Santiago
    702 reviews
    #49 of 196 hotels in Santiago
     
    Grand Hyatt Santiago
    2,032 reviews
    #44 of 196 hotels in Santiago
     
    Overview
    • Excellent32%
    • Very good36%
    • Average19%
    • Poor9%
    • Terrible4%
    Travelers talk about
    “el cid” (15 reviews)
    “pool area” (23 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    4.5 Star Hotel
    All hotel details
    Offers from Sheraton Santiago Hotel and Convention Center
    Special Offer: SAVINGS FOR SHOPPERS
    Hotel deals
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget"},"scriptFlags":null}
    San Cristobal Tower
    441 reviews
    #60 of 196 hotels in Santiago
     
    Renaissance Santiago Hotel
    901 reviews
    #7 of 196 hotels in Santiago
     
    Four Points by Sheraton Santiago
    702 reviews
    #49 of 196 hotels in Santiago
     
    Grand Hyatt Santiago
    2,032 reviews
    #44 of 196 hotels in Santiago
     
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from $195.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Santiago hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "5626543f068d42b9b05dd76bce743735", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":304503,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[108700619],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":195,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"5626543f068d42b9b05dd76bce743735","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":195,"lowestMetaPrice":195,"additionalPartner":false,"highestMetaPriceDisplay":195,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":195,"lowestMetaPrice":195,"highestMetaPriceDisplay":195,"hotelName":"Sheraton Santiago Hotel and Convention Center","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjU2MjY1NDNmMDY4ZDQyYjliMDVkZDc2YmNlNzQzNzM1IiwiQUlLIjoiNzBhZDFmZjEwM2NjNGIxM2E2ZDhkNjBlYjU1ODQwNGMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "08/06/2017", "checkOut": "08/07/2017", "lowestPrice": "$195", "hasDates": true, "hacComplete": true, "contentIdMappings": {"108700619":"StarwoodIB","109365085":"HotelsCom2IB","79420354":"CheapTicketsEWS","65681510":"Hotwire","78867934":"OrbitzEWS","40548071":"BookingCom","53932075":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"],"template":"ibex_mismatch_message__widget"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"template":"ibex_room_grid_row_hsx__widget"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (1,184)
    Traveler rating
    Traveler type
    Time of year
    Language
    • More languages

    1 - 5 of 474 reviews

    Reviewed 5 days ago via mobile

    1. When I checked in I gave the front office staff my SPG number. I never said I was platinum nor implied it, they misread it and said because I was platinum I could be upgraded and use the lounge on the 21st floor. When...More

    Thank X7325MDrichardb
    Response from Howie B, Director General at Sheraton Santiago Hotel and Convention CenterResponded yesterday

    I sincerely regret the poor experience you had on your recent stay with us. As you state, you have used and recommended our hotel, so I assume something odd ocurred and would love to investigate further. If you wish, please contact me directly with the...More

    Reviewed 1 week ago

    The good news is the rooms are spacious and clean. This is supposed to be a high class hotel (at world class prices) so little things annoyed me. First, the wifi throughout the hotel is slow. As I was there for work, getting stuff done...More

    Thank gmcnab
    Response from alejandrolarrondo, Manager at Sheraton Santiago Hotel and Convention CenterResponded 1 week ago

    Dear Guest, Thank you for share comments about your recent stay with us, I will share this information with each department heads in order to improve our quality and service. Kind regards. Alejandro Larrondo Executive Assistant Manager

    Reviewed 1 week ago via mobile

    This place is very nice , the hotel and the city . The hotel is clean, beautiful but few people speak English only concierge. The city is safe , beautiful, the people are polite and the city in general are cheaper. In top the hotel...More

    Thank Didia B
    Response from alejandrolarrondo, Manager at Sheraton Santiago Hotel and Convention CenterResponded 1 week ago

    We are glad to know that you enjoyed your recent stay with us. we look forward to see you soon. Kind regards Alejandro Larrondo Executive Assistant Manager

    Reviewed 1 week ago via mobile

    This hotel was very nice. It is on an excellent location which made it easy to get around.All of the staff was friendly and very attentive to our needs. As I was leaving the hotel one day I lost one of my gloves. I must...More

    Thank Elsie F
    Response from alejandrolarrondo, Manager at Sheraton Santiago Hotel and Convention CenterResponded 1 week ago

    Thank you for share your comments with us, We feel very happye to know that Constanza meetd and exceed your expectations, please feel free to contact me if you are planning to comeback to Santiago. Kind regards. Alejandro Larrondo Executive Assistant Manager alejandro.larrondo@Sheraton.com

    Reviewed 2 weeks ago

    I've been to the hotel last month, and the infrastructure is pretty good. All the facilities are very impressive for a hotel that has more then 15 years. But the service I believe needs to improve a little bit. some of the employees are very...More

    Thank Thiago P
    Response from alejandrolarrondo, Manager at Sheraton Santiago Hotel and Convention CenterResponded 1 week ago

    Dear Guest, Thank you for your feedback, we really appreciated your comments, please let me know when your planning to comeback to Santiago in order to meet you and talk about our service Kind regards Alejandro Larrondo Executive Assistant Manager alejandro.larrondo@Sheraton.com

    San Cristobal Tower
    441 reviews
    #60 of 196 hotels in Santiago
     
    Renaissance Santiago Hotel
    901 reviews
    #7 of 196 hotels in Santiago
     
    Four Points by Sheraton Santiago
    702 reviews
    #49 of 196 hotels in Santiago
     
    Grand Hyatt Santiago
    2,032 reviews
    #44 of 196 hotels in Santiago
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • $64 - $357 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #31 Luxury Hotel in Santiago
    • #43 Business Hotel in Santiago
    • #44 Family Hotel in Santiago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 379
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Booking.com, Orbitz, Expedia, Ctrip TA, Cheap Tickets, Hotels.com, Priceline, Travelocity, Hotwire, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Sheraton Santiago Hotel and Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Chile >
    • Santiago Metropolitan Region >
    • Santiago
    • Also Known As
    • Sheraton Santiago Hotel Santiago ,
    • Santiago Sheraton
    Add Photo Photos
    Traveler (464)
    Room & Suite (97)
    Pool & Beach (54)
    Dining (36)
    Hotel & Grounds (274)
    Bathroom (19)
    Family and Play Areas (8)
    Business Center & Event Rooms (2)
    Nearby
    Meridiano Sur, Petit Hotel
    589 reviews
    .29 miles away
     
    San Cristobal Tower
    441 reviews
    .03 miles away
     
    Chilhotel
    114 reviews
    .38 miles away
     
    Hotel Alcala Del Rio
    128 reviews
    .23 miles away
     
    Nearby Restaurants
    Aqui esta Coco
    3,557 reviews
    .30 miles away
    El Ancla
    541 reviews
    .31 miles away
    La Cuisine
    113 reviews
    .32 miles away
    El Cid Restaurant
    89 reviews
    .01 miles away
    Nearby Attractions
    Bisquertt Winery
    5 reviews
    .17 miles away
    Teleferico de Santiago
    362 reviews
    .49 miles away
    Parque De Las Esculturas
    718 reviews
    .50 miles away
    Teatro Nescafe de Las Artes
    55 reviews
    .46 miles away
    Ask a question
    Questions & Answers
    normanfienman
    May 23, 2017|
    AnswerShow all 2 answers
    Response from Dick B | Reviewed this property |
    It depends on where you want to go. We took the "Hop-on Hop-off Bus." There is a stop at the bottom of the driveway. The concierge sells tickets for it in the lobby. That will take you around the city so you can see... More
    0
    Votes
    normanfienman
    May 23, 2017|
    Answer
    Response from Retiree9 | Reviewed this property |
    Hi Norman. I have received the above from you but it doesn't ask a question. If you need help please make contact with a question about the hotel. I am happy to help Regards Retiree 99
    0
    Votes
    JER26
    April 30, 2017|
    AnswerShow all 8 answers
    Response from alejandrolarrondo | Property representative |
    Hi, close the hotel (4 blocks) is located a liquor store called Supermercado 10, you can get good deals there. If you need any additional information you can ask to our concierge desk at check in or during your stay. Kind... More
    0
    Votes
    Room Tips
    "The higher floors have spectacular views and peace and quite"
    Read review
    "higths rooms has a very good viw. the river view is better than the mountain view."
    Read review
    "Ask for a room facing the pool or facing the mountains."
    Read review
    "7th floor looking down on the pool with a view of San Cristobal was great!"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing