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2/4/2018 2/5/2018
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    Hotel Neruda

    Avenida Pedro de Valdivia 164, Santiago, Chile
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    2/4/2018 2/5/2018
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    Traveler (203)
    Room & Suite (55)
    Dining (19)
    • Excellent23%
    • Very good41%
    • Average22%
    • Poor9%
    • Terrible5%
    Dec 16, 2017
    “Great hotel in great place”
    Nov 22, 2017
    “Old but clean”
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Room Service
    Fitness center
    Wheelchair access
    Business Center
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
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    Feb 4Feb 5
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Free Cancellation
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    Write a ReviewReviews (640)
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    1 - 5 of 75 reviews

    Reviewed 2 weeks ago

    Service was terrible from the beginning. First of all we paid a premium price for the hotel because they told us it was 4 stars. They bunched us in a small room in what appeared to be the back of the hotel that didn't have...More

    Thank AnaLacio
    Response from GerenteHoteles, Propietario at Hotel NerudaResponded 1 week ago

    Dear Guest: First of all we want to thank you for your time to share your comments, for us it is very important to know your opinion. When reviewing your reservation, it seems that there is a wrong, because your reservation was made at Apart...More

    Reviewed December 16, 2017

    Very large room, very confortable, with nice large window on the city, Very nice atmosphere, elegant and tasteful decoration, great location. Swimming-pool and fitness not very attractive but could not pretend better for the price. Excellent price/quality. Would choose again this hotel without hesitation.

    Review collected in partnership with this hotel
    Thank Laurence1962
    Response from GerenteHoteles, Director General at Hotel NerudaResponded 4 weeks ago

    Dear Guest: We want to thank you for your time to leave us your assessment, for us it is very important to receive the comments of our clients. We will take into account what you mention to us. Best regards, Management.

    Reviewed December 6, 2017

    Previous reviews should have been warning enough, but we were booked through a group booking ... and this was challenge enough. The hotel did not seem to have an electronic booking system and was shifting through printed reservation sheets ... took ages to find ......More

    Thank LxRichter
    Response from GerenteHoteles, Propietario at Hotel NerudaResponded December 7, 2017

    Dear Guest: First of all we want to thank you for your time, because it is very important for us to know your opinion. We regret the problems you had with the management of your reservation, our hotel if you have electronic reservation systems. Best...More

    Reviewed November 22, 2017

    At the first glance the hotel lobby seems to suggest a quite fancy hotel, but soon you realize that in fact it's not as shiny as it may seem. The staff was very nice and helpful, the rooms very clean, but you shouldn't expect too...More

    Review collected in partnership with this hotel
    Thank oliverh778
    Response from GerenteHoteles, Propietario at Hotel NerudaResponded November 23, 2017

    Dear Guest: We want to thank you for your time to leave us your opinion, because for us it is important to know the experience of our customers. We look forward to a new opportunity. Best Regards, Management.

    Reviewed November 18, 2017

    They owed me my warranty from a second room I had cancelled. For 3 weeks proir to my stay, I emailed them and they said they would credit my MasterCard. They never did it. So when checking out, they said they would give me credit...More

    Review collected in partnership with this hotel
    Thank 420joelk
    Response from GerenteHoteles, Propietario at Hotel NerudaResponded November 28, 2017

    Dear guest: We are very sorry for the inconvenience caused during your stay. Our procedures for these cases correspond to making the request to the bank to manage the cancellation of the transaction, which takes an average of 30 days. As a measure to deliver...More

    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Indoor pool
    • Price range
    • $103 - $180 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 112
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz and Travelocity so you can book your Hotel Neruda reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Chile >
    • Santiago Metropolitan Region >
    • Santiago >
    • Providencia
    • Also Known As
    • Neruda Hotel Santiago ,
    • Hotel Neruda Santiago
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    Traveler (203)
    Room & Suite (55)
    Dining (19)
    Pool & Beach (1)
    Hotel & Grounds (179)
    Bathroom (19)
    Business Center & Event Rooms (3)
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    Questions & Answers
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    Room Tips
    "Ask for one in the real hotel on the front and make sure the room as AC, not just a cheap fan system."
    Read review
    "Renovation underway in the hotel."
    Read review
    "Top floor is a must."
    Read review
    "Higher floors are have mor sun light"
    Read review
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