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    Hotel Neruda

    Avenida Pedro de Valdivia 164, Santiago, Chile
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    Savings alert: 10% below average rate

    The price you found is 10% lower than this hotel's average rate of $134/night.

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    $120
    $120
    $120
    Traveler (175)
    Room & Suite (35)
    Dining (17)
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    Overview
    • Excellent20%
    • Very good43%
    • Average23%
    • Poor9%
    • Terrible5%
    Sep 27, 2016
    “Old and not well maintained”
    Aug 23, 2016
    “Excelent location, good hotel”
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
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    Diego de Velazquez
    714 reviews
    #57 of 196 hotels in Santiago
     
    Eurotel Providencia
    416 reviews
    #77 of 196 hotels in Santiago
     
    Hotel Neruda Express
    273 reviews
    #110 of 196 hotels in Santiago
     
    Panamericana Hotel Providencia
    361 reviews
    #64 of 196 hotels in Santiago
     
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (552)
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    1 - 5 of 69 reviews

    Reviewed May 28, 2017

    I booked a night at this hotel for my family indicating the presence of one child. Stunningly, the reservation price did not include the child despite all appearances and a successful credit card payment. The small print in fact required an additional fee of CL$25.000,...More

    Thank jaburrus
    Response from GerenteHotelesNeruda, Gerente at Hotel NerudaResponded May 30, 2017

    Dear: Thank you for your opinion, we will make the necessary improvements for a better stay. Best regards, Att, Management.

    Reviewed September 27, 2016

    Stayed in this hotel for 4 nights for business. Room was big but carpet was stained and in bad shape. The whole room looked old. The hotel is well located but in a very busy corner and you can hear everything - not sure if...More

    Thank gmbc76
    Management response:Responded September 29, 2016

    Dear: Thank you for your opinion, we will make the necessary improvements for a better stay. Best regards, Att, Management.

    Reviewed August 23, 2016 via mobile

    This was a good surprise. The room was huge and had three double beds. The location was excelent, near the subway, restaurants and stores. Breakfast was included and was very good. They advertised as having indor pool, but it is inside the gym and if...More

    Thank Branca2016
    Management response:Responded September 1, 2016

    Thank you for your feedback, we are very happy that you liked our hotel there, we wait for another occasion Greetings, Management Hotel´s Neruda.

    Reviewed August 17, 2016

    The hotel is Ok, the rooms are confortable, new Led Tvs, small fridge. All the public places have been remodeled, maybe next step is to remodulate the inside of the bathrooms and rooms. The bes is very confortable, and the sheets are good quality. The...More

    Thank Alberto C
    Response from Carlos P, Director de Relaciones con Clientes at Hotel NerudaResponded August 19, 2016

    Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm regards, PR Management

    Reviewed June 14, 2016 via mobile

    The hotel needs an update. The rooms are OK but dated, especially the bathroom. I had a large room with all comfort but it was clearly some years old, the bathroom at least 20-30 years (at least it looked that way). The bd was very...More

    Thank KasperSolingen
    Response from Pilar E, Director de Relaciones con Clientes at Hotel NerudaResponded June 20, 2016

    Dear Kasper; We thank you for your words at TripAdvisor. Obviously the situation you experienced with us was not the best, and we deeply regret every single incident you had. Be sure that your case has also been completely analyzed and corrected to avoid such...More

    Diego de Velazquez
    714 reviews
    #57 of 196 hotels in Santiago
     
    Eurotel Providencia
    416 reviews
    #77 of 196 hotels in Santiago
     
    Hotel Neruda Express
    273 reviews
    #110 of 196 hotels in Santiago
     
    Panamericana Hotel Providencia
    361 reviews
    #64 of 196 hotels in Santiago
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • $104 - $211 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 112
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Booking.com, Hotels.com, Hotwire, Cheap Tickets and Travelocity so you can book your Hotel Neruda reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Chile >
    • Santiago Metropolitan Region >
    • Santiago >
    • Providencia
    • Also Known As
    • Neruda Hotel Santiago ,
    • Hotel Neruda Santiago
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    Traveler (175)
    Room & Suite (35)
    Dining (17)
    Hotel & Grounds (168)
    Bathroom (13)
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    Questions & Answers
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    Room Tips
    "Renovation underway in the hotel."
    Read review
    "Top floor is a must."
    Read review
    "Higher floors are have mor sun light"
    Read review
    "Go Somewhere Else"
    Read review
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