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Hotel Neruda

Traveler (279)
Room & Suite (73)
Dining (28)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Room service
Restaurant
Free parking
Bar/Lounge
Breakfast included
Business Center with Internet Access
Concierge
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Centrally Located
HOTEL CLASS
730Reviews
338Photos
13Q+A
15Room tips
Traveler rating
  • 168
  • 292
  • 162
  • 69
  • 39
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  • English
Popular mentions
Clean hotel and very friendly, professional English speaking staff, which was greatly appreciated. Room were roomy but the bathroom was too small. We had trouble with our room keys having to have them replaced often. We also had electrical issues. Very hard to charge mobile
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Rooms are really huge, with a great bed, desk chairs, very good hdtv, restroom is big and with high quality towels. Very clean. Breakfast is very good. Service is average. The lobby area is nice, but it needs more sitting place.
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Response from HotelesNeruda, Propietario at Hotel Neruda
Responded Jan 22, 2019
Dear Guest: We want to thank you for your time to leave us your comments, because it is always important for us to know your opinion. We are glad that we have met your expectations. Best regards, Management.
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Located in the rich neighbourhood of Providencia, near metro, lots of shopping and dinning options. 15 minutes walk to the Costanera skyscraper and mall. Rooms are comfortable and well furnished, with full minibar and kettle. Some are larger than others. The breakfast is fine
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Response from GerenteHoteles, Propietario at Hotel Neruda
Responded May 28, 2018
Dear Guest: We want to thank you for your time to leave us your comments. We are glad that you have spent a good stay with us. We wait for you in a new opportunity. Best regards, Management.
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Stayed for three nights and the rooms are averagely maintained but are spacious. If you get a room on the 4th floor, you even have your own balcony which you can access from your room. Location is centrally located with easy access to shopping and dining.
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Response from GerenteHoteles, Propietario at Hotel Neruda
Responded Mar 13, 2018
Dear Guest: Thank you very much for leaving us your evaluation, for us your opinion is important. Best regards, Management
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Service was terrible from the beginning. First of all we paid a premium price for the hotel because they told us it was 4 stars. They bunched us in a small room in what appeared to be the back of the hotel that didn't have a real AC in the middle of the summer. It merely had a
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Response from GerenteHoteles, Propietario at Hotel Neruda
Responded Jan 8, 2018
Dear Guest: First of all we want to thank you for your time to share your comments, for us it is very important to know your opinion. When reviewing your reservation, it seems that there is a wrong, because your reservation was made at Apart Neruda and not at Hotel Neruda, these are different products with completely different categories. Apart Neruda does not have a category of stars, since they are apartments equipped with breakfast included and specified as such in their promotion. Apart Neruda is located in one of the best areas of Santiago, Providencia, surrounded by restaurants and shopping centers. We regret this misunderstanding and we hope you had a good return home. Best regards, Management.
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All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event RoomsFamily and Play Areas
Photo provided by managementHotel Neruda
Guest room
suite triplex
Banheiro limpo
Sabonetes, shampoo, condiocionar e toca de banho.
rooftop patio with view of street at one end
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12345615
Olá, nosso quarto duplo é para 2 pessoas, mas você pode ficar neste quarto pagando um passageiro adicional por USD 50. Saudações!
0 votes
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Gostaria de saber quanto ao carpete nos quartos e quanto aos colchões
Os carpetes estavam limpos , sem cheiro de cigarro ou poeira , também tinha ficado com receio disso. O colchão que estava no meu quarto era tamanho king. Estava limpo , em bom estado e confortável. Tenho dores na coluna e me atendeu perfeitamente.
0 votes
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La piscina es temperada
Hola, si, el hotel cuenta con una piscina climatizada para clientes y huéspedes donde realizan clases grupales, y un gimnasio, ambos abiertos de lunes a viernes de 7:00 a 22:30 horas, sábado, domingo y festivos de 9:00 a 22:00 horas. Saludos!!
0 votes
Gostaria de saber se é seguro sair a noite
Em relação ao Brasil a diferença é brutal. No verão costumava voltar por volta de meia noite e não tive problema algum de segurança. Muitas vezes caminhava pelo Bairro de Providência a pé perto da meia noite sem nenhum problema. Os Carabineros são muito eficientes.
1 vote
Prezado hóspede: ferro de passar roupas é solicitada à recepção. Saudações e estamos esperando por você!
0 votes
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123
"Get as far from the street as possible to have a more quite room"
"Ask for one in the real hotel on the front and make sure the room as AC, not just a cheap fan system."
"Renovation underway in the hotel."
"Top floor is a must."
"Higher floors are have mor sun light"
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123
PRICE RANGE
$83 - $154 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
neruda hotel santiagohotel neruda santiago
LOCATION
ChileSantiago Metropolitan RegionSantiagoProvidencia
NUMBER OF ROOMS
112
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