Clean hotel and very friendly, professional English speaking staff, which was greatly appreciated. Room were roomy but the bathroom was too small. We had trouble with our room keys having to have them replaced often. We also had electrical issues. Very hard to charge mobile…
Rooms are really huge, with a great bed, desk chairs, very good hdtv, restroom is big and with high quality towels. Very clean. Breakfast is very good. Service is average. The lobby area is nice, but it needs more sitting place.
Located in the rich neighbourhood of Providencia, near metro, lots of shopping and dinning options. 15 minutes walk to the Costanera skyscraper and mall. Rooms are comfortable and well furnished, with full minibar and kettle. Some are larger than others. The breakfast is fine…
Stayed for three nights and the rooms are averagely maintained but are spacious. If you get a room on the 4th floor, you even have your own balcony which you can access from your room. Location is centrally located with easy access to shopping and dining.
Service was terrible from the beginning. First of all we paid a premium price for the hotel because they told us it was 4 stars. They bunched us in a small room in what appeared to be the back of the hotel that didn't have a real AC in the middle of the summer. It merely had a…
"Get as far from the street as possible to have a more quite room"
"Ask for one in the real hotel on the front and make sure the room as AC, not just a cheap fan system."
"Renovation underway in the hotel."
"Top floor is a must."
"Higher floors are have mor sun light"
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