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I feel duped by the hotel's pictures and its own statement that this is a 5 star hotel. This is not a 5 star hotel under any standards. I live in the USA, and I would say this is more of a 3 star, 3.5...More
Situated at Los Leones area just 5 mins walk from biggest and luxurious shopping mall with Hard rock cafe, this hotel offers what a hotel must offer to any business person.
Perfect bar with nice martinis and coctails, friendly lobby staff and safe neighborhood with...More
Response from JCBorgono, E-commerce at Park PlazaResponded August 14, 2017
Arrival met by curt receptionist, some surly staff, saw few smiles. Lift abysmal no stair option Hope no fire as escape blocked with linen trolley when I tried to use it). Bed comfortable but had to ask on arrival for extra towels one for two...More
Lack of power points was a big problem and the internet was utterly unusable (I'm not sure if this was simply Chilean internet or not). The check-in guy was unacceptably pretentious.
I had dinner at the hotel restaurant - the food was average but the...More
Arrived after an 18 hour journey at 2.30pm and told check in was 3pm however by 4pm the room was still not ready and repeatedly told 5 more minutes. Hotel was fully booked and no allowances were made for our delay - no refreshments offered...More
Thank Claire M
Response from JCBorgono, E-commerce at Park PlazaResponded November 20, 2017
We are sorry for inconvenients and your comments will be sent to the Room Manager.
$98 - $188 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#19 Spa Hotel in Santiago
#23 Family Hotel in Santiago
#34 Luxury Hotel in Santiago
Non-Smoking Rooms ,
Number of rooms
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