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Traveler (462)
360
Panoramas (7)
Room & Suite (222)

About

#87 of 215 hotels in Santiago
Location
Cleanliness
Service
Value
The Santiago Park Plaza is a five star boutique hotel, in classic English style, with cutting edge technology, at the service of today’s businessman. We have introduced a concept of closeness and empathy with our guests, which has become the hallmark of our hotel.
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Property amenities
Free parking
Free wifi
Pool
Fitness center
Free breakfast
Business center
Conference facilities
Spa
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Room features
Suites
Family rooms
Air conditioning
Room service
Minibar
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Quiet
Languages Spoken
English, Spanish, Portuguese

Location

Full view
1,165Reviews
37Q+A
45Room tips
Traveler rating
  • 349
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  • 194
  • 58
  • 57
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Popular mentions
Well located, reasonably priced hotel. Very helpful staff, 24 hour concierge and lovely restaurant and bar. Comfortable, clean rooms. Plenty of restaurants and shopping nearby also very close to a stop for the hop on hop off bus.
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Response from ECommerceParkPlaza, ECommerce Manager at Park Plaza
Responded 2 weeks ago
Dear guest: Kind regards from our staff Thank you for taking the time to share your comments on TripAdvisor. It makes us very happy to know that you enjoyed your stay and how much you appreciate the service provided by our team. We hope your travel plans bring you back to Santiago and we can welcome you again. Kind regards, Ecommerce Manager
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The restaurant its outstanding the bell boys superb on LY need a little up grade on the bathroom and pillows the providencia sorround area excelent for walk restaurant malls theatre excelent location in santiago
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Response from ECommerceParkPlaza, Ecommerce Manager at Park Plaza
Responded Apr 1, 2019
Dear guest: Kind regards from our staff Thank you for taking the time to share your comments on TripAdvisor. It makes us very happy to know that you enjoyed your stay and how much you appreciate the service provided by our team. We hope your travel plans bring you back to Santiago and we can welcome you again. Kind regards, Ecommerce Manager
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My husband and I spent the night of 29 January 2019 with a view to an arranged transfer to the cruise port to board Holland America's Zaandam. On our arrival at the hotel David the bell boy got our luggage into the hotel and after check-in, he delivered them to our room on the
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Response from ECommerceParkPlaza, Ecommerce Manager at Park Plaza
Responded Mar 1, 2019
Dear guest: Kind regards from our staff Thank you for taking the time to share your comments on TripAdvisor. It makes us very happy to know that you enjoyed your stay and how much you appreciate the service provided by our team. Roberto & Matthew will be very pleased to have made such a good impression on you We hope your travel plans bring you back to Santiago and we can welcome you again. Kind regards, Ecommerce Manager
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Very noisy room (isolation is close to inexistant). Impossible to sleep on the second night due to a very noisy neighboor. We had to complain twice to the reception to see an intervention from them (which gave us a 10 minutes break, not enough to fall asleep...). Room booked for
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Response from ECommerceParkPlaza, Ecommerce Manager at Park Plaza
Responded Mar 1, 2019
Dear Guest, Thank you very much for taking the time to comment about your stay. We're very sorry to hear that your experience wasn't what you expected. We're taking very seriously all of the negative aspects that you mention, and we'll make sure to inform them to the corresponding areas. Again, we're truly sorry for your bad experience, and we hope you can give us a second chance to make things up. Best Regards Ecommerce Manager
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Good medium sized hotel with all the amenities you would expect. Rooms are spacious and clean. The dining room is nicely set out so we were very pleased. The hotel is very close to a busy shopping area. The swimming pool is on the roof but is totally enclosed so forget trying to
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Response from ECommerceParkPlaza, Ecommerce Manager at Park Plaza
Responded Mar 1, 2019
Dear guest: We appreciate the time you took to leave us your comments on Tripadvisor and have given us this excellent score We will be waiting for you on your next visit Best regards, Ecommerce Manager
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PRICE RANGE
$77 - $144 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park plaza santiagosantiago park plaza
LOCATION
ChileSantiago Metropolitan RegionSantiagoProvidencia
NUMBER OF ROOMS
104
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