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Traveler (454)
360
Panoramas (7)
Room & Suite (222)

About

Location
Cleanliness
Service
Value
The Santiago Park Plaza is a five star boutique hotel, in classic English style, with cutting edge technology, at the service of today’s businessman. We have introduced a concept of closeness and empathy with our guests, which has become the hallmark of our hotel.
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Property amenities
Pool
Restaurant
Room service
Fitness Center with Gym / Workout Room
Free parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Spa
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Classic
Quiet
HOTEL CLASS

Location

Full view
1,159Reviews
677Photos
37Q+A
45Room tips
Traveler rating
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  • 193
  • 58
  • 55
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Popular mentions
Well located, reasonably priced hotel. Very helpful staff, 24 hour concierge and lovely restaurant and bar. Comfortable, clean rooms. Plenty of restaurants and shopping nearby also very close to a stop for the hop on hop off bus.
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The restaurant its outstanding the bell boys superb on LY need a little up grade on the bathroom and pillows the providencia sorround area excelent for walk restaurant malls theatre excelent location in santiago
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Review collected in partnership with Cancelon.com
Response from ECommerceParkPlaza, Ecommerce Manager at Park Plaza
Responded 3 weeks ago
Dear guest: Kind regards from our staff Thank you for taking the time to share your comments on TripAdvisor. It makes us very happy to know that you enjoyed your stay and how much you appreciate the service provided by our team. We hope your travel plans bring you back to Santiago and we can welcome you again. Kind regards, Ecommerce Manager
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My husband and I spent the night of 29 January 2019 with a view to an arranged transfer to the cruise port to board Holland America's Zaandam. On our arrival at the hotel David the bell boy got our luggage into the hotel and after check-in, he delivered them to our room on the
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Response from ECommerceParkPlaza, Ecommerce Manager at Park Plaza
Responded Mar 1, 2019
Dear guest: Kind regards from our staff Thank you for taking the time to share your comments on TripAdvisor. It makes us very happy to know that you enjoyed your stay and how much you appreciate the service provided by our team. Roberto & Matthew will be very pleased to have made such a good impression on you We hope your travel plans bring you back to Santiago and we can welcome you again. Kind regards, Ecommerce Manager
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Very noisy room (isolation is close to inexistant). Impossible to sleep on the second night due to a very noisy neighboor. We had to complain twice to the reception to see an intervention from them (which gave us a 10 minutes break, not enough to fall asleep...). Room booked for
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Response from ECommerceParkPlaza, Ecommerce Manager at Park Plaza
Responded Mar 1, 2019
Dear Guest, Thank you very much for taking the time to comment about your stay. We're very sorry to hear that your experience wasn't what you expected. We're taking very seriously all of the negative aspects that you mention, and we'll make sure to inform them to the corresponding areas. Again, we're truly sorry for your bad experience, and we hope you can give us a second chance to make things up. Best Regards Ecommerce Manager
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Good medium sized hotel with all the amenities you would expect. Rooms are spacious and clean. The dining room is nicely set out so we were very pleased. The hotel is very close to a busy shopping area. The swimming pool is on the roof but is totally enclosed so forget trying to
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Response from ECommerceParkPlaza, Ecommerce Manager at Park Plaza
Responded Mar 1, 2019
Dear guest: We appreciate the time you took to leave us your comments on Tripadvisor and have given us this excellent score We will be waiting for you on your next visit Best regards, Ecommerce Manager
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Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Center & Event Rooms
Professional photo exclusively commissioned by TripAdvisorPark Plaza
The Standard Room at the Santiago Park Plaza
Professional photo exclusively commissioned by TripAdvisorPark Plaza
The Standard Room at the Santiago Park Plaza
Professional photo exclusively commissioned by TripAdvisorPark Plaza
The Master Suite at the Santiago Park Plaza
Professional photo exclusively commissioned by TripAdvisorPark Plaza
The Junior Suite at the Santiago Park Plaza
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Are there generous family rooms for two adults and two children? Thank you
We have Suites that you can use as a family room, It has a king size bed and a sofa bed (pull up) for the children (one bed too) is big enough for two.
1 vote
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Do the rooms have an iron and ironing board ?
Not in the room but you can ask for one to housekeeping.
0 votes
Dear Ms/Mrs. Early check in is subject to availability. If we have available rooms at your arrival there is no problem to give you one. Regards.
0 votes
Is there a tour desk at the Park Plaza or can the concierge arrange tours? Thanks in advance.
Yes, both reception and concierge desk will organise tours, taxis, etc. They are very helpful withadvice and tips as well.
0 votes
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1234568
"Doesn't have anything really good to offer...just go to another hotel"
"Rooms close to the elevator are quite noise"
"High floor, low floors noisy"
"Bed comfortable"
"The hotel was part of a package tour."
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1234569
PRICE RANGE
$76 - $142 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park plaza santiagosantiago park plaza
LOCATION
ChileSantiago Metropolitan RegionSantiagoProvidencia
NUMBER OF ROOMS
104
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