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The Ritz-Carlton, Santiago

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Calle El Alcalde No. 15, Santiago, Chile
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$50 Credit + Breakfast
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1 room 1 adult
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The Ritz-Carlton, Santiago
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901 Reviews from our TripAdvisor Community

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Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Sorry to say , but service not good ,even if very friendly. Definitely seedy, and old fashioned , except restaurant.i Second floor reception "club" is a depressing room. Nice staff and helpful. Rooms in deluxe style from 1980 or so.

Helpful?
Thank Ulla Solitair H
Barcelona, Spain
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Been staying here an average of 4 times a year over the last 5 years. Always made welcome. The staff remember one & are always attentive. The concierge & reception staff are a credit to their profession. Some might think it's a wee bit old fashioned. But I prefer to think of it as solid & reliable!

Helpful?
Thank FussyBrit
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Wonderful rooms, excellent staff, great workout facilities, amazing rooftop pool, and a phenomenal restaurant make this hotel the place to stay in Santiago. The concierge has great recommendations of activities and restaurants and all the facilities are top notch!

Helpful?
Thank Eli G
New York City, New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

As a frequent visitor to Santiago on business there really is no where else to be. The W is very nice but the service can not be compared to the Ritz. Starting with the airport transfer, to the turn down service to the access to hotel taxis ( a major plus) to the concierge booking every lunch and dinner..really this... More 

Helpful?
1 Thank Robert C
London, United Kingdom
Level Contributor
135 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is my hotel of choice in Santiago whenever in town on business. Great gym on the top floor and rooms are as you would expect of a Ritz Carlton. Breakfast, snacks and drinks in the club lounge are always great.

Helpful?
1 Thank PhilipFiona
Bermuda
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very good quality hotel and good location int he city. The rooms were particularly nice and request a room on the floor with the executive lounge for special treatment with breakfast snacks and drinks included. The views were not special as it was in the city itself but convenient to the airport and offices in the city. The staff are... More 

Helpful?
1 Thank Gregory H
Ponte Vedra Beach, Florida
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

All of the charm that you would expect from a Ritz Hotel. Staff was very accommodating and helpful. The hotel was in a great location which was a combination of a commercial and residential part of the city. Definitely a hotel to consider if you are going to Santiago.

Helpful?
1 Thank Kevin B
Atlanta, Georgia, USA
Level Contributor
158 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Really enjoyed our stay here. Staff was friendly and service was great. Being January the city and hotel were quiet. The rooftop covered pool is very relaxing with a small outdoor sunning area. Our lunch in the Bistro was excellent.

Helpful?
1 Thank Grant C
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just completed 3 night stay at this lovely hotel with perfect service. Spacious rooms, elegantly furnished in an upscale neiborhood with plenty of restaurants. Restaurants were very good with prices that were reasonable. Staff was friendly and attentive.

Helpful?
1 Thank Albert E
Noida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The Ritz Carlton reminds of old world hospitality. Wall papered rooms and panelled public areas, carpeted rooms with swags on the windows reminds you of old world charm. Stayed for full 10 days accompanying my husband. The staff and management very helpful made my husband's bday more meaningful. A special mention to theexcellent concierge for really helping us experience the... More 

Helpful?
1 Thank subhaNoida
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