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Sheraton Santiago Hotel and Convention Center

Traveler (968)
Room & Suite (264)
Pool & Beach (78)

About

#70 of 216 hotels in Santiago
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Discover an iconic and historical landmark in Santiago, Chile. Stay at Sheraton Santiago Hotel & Convention Center and enjoy an ideal location near the city's top destinations. We offer easy access to popular attractions and to the Santiago airport, which is just 15 minutes away.
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Property amenities
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Wifi
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Mountain View

Location

Full view
Contact
Ave. Santa Maria, 1742, Santiago Chile
Name/address in local language
Getting there
Arturo Merino Benitez Airport10 mi
Pedro de Valdivia9 min
Manuel Montt9 min
See all nearby hotels
2,106Reviews
9Q+A
100Room tips
Traveler rating
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  • 328
  • 159
  • 98
Time of year
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Popular mentions
We loved staying at Sheraton, the room and lounge were spectacular. The service was amazing especially from Leonel Rojas. Sheraton, please extend our gratitude to Leonel for taking care of us extremely well!
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I enjoyed my stay at Sheraton Santiago. Spent two nights due to a business trip. Nice room, spacious, with a good shower and very good bed as well. The restaurant at the lobby is also very good. Had two pleasant dinners. Recommend!
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Very noisy. I'm staying at this hotel now and the music from the bar goes into the room (2nd floor). It is impossible to rest after long flight to reach Santiago. I am really disappointed with the lack of consideration with customers
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+1
Restaurant service was way better than bar service. Sitting by the pool I had to get dressed and walk in every time I needed something? Although I see them bringing food out... I order a drink and she brings my bill after I asked to keep it open so I close and tip her thinking
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Response from PatriciaM10521, Guest Relations Manager at Sheraton Santiago Hotel and Convention Center
Responded 3 weeks ago
Dear Skyvixxen00, Good morning, thank you for your valued feedback. We apologize for the service provided by the pool area. Our Food & Beverage supervisors will review this situation in order to provide and excelent service to our guests and local customers. Thank you for your comments regarding the pool area, it will start it's renovation today. Hope to hear from you soon in the future. Best regards, Patricia Mena Guest Relations Manager patricia.mena@marriott.com
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Stayed one night at this hotel, my room was in the tower with a room overlooking the city & Mapocho River. Has 3 pools, plenty of restaurants, and a short walk to San cristobal hill. The staff deliver outstanding service. I interacted with Marco, Luis & Almendra in the lounge,
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PRICE RANGE
$127 - $265 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
san cristobal tower hotel santiagosan cristobal hotelsan cristobal santiago
LOCATION
ChileSantiago Metropolitan RegionSantiago
NUMBER OF ROOMS
525
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