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San Cristobal Tower

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#59 of 194 Hotels in Santiago
Certificate of Excellence
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376 Reviews from our TripAdvisor Community

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Showing 210: English reviews
Level Contributor
86 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I would have given this hotel 1 star on day - 1 of my stay , but the ratings improved by check out time . Location , view n rooms are nice . But on day 1 on checking in I was made to wait , and then given a room that had no flush and lights working . They... More 

Helpful?
Thank Dr Nikhilesh V
Woodbury, Minnesota
Level Contributor
133 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

My normal place to stay. Excellent service. No problems. Good breakfast. I arrived very early in the morning and want to sleep afew hours before starting the day. Check in was quick and room quite. Later in the evening I drop by the bar for a bite and to taste some local beer. Good food, good ambiance and service. Good... More 

Helpful?
Thank Woodcrest55129
Soesterberg, The Netherlands
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 22, 2016

Nice clasical rooms, with good bathrooms, spacious enough, breakfast area has remarkable views and the pool is also great. The location is great too, close to the old disctrict, central as well. Really recommand this hotel!

Helpful?
Thank WKLeijs
SanCristobalTower, General Manager at San Cristobal Tower, responded to this review

Dear Guest, Thank you for choosing San Cristobal Tower for your recent trip to Santiago. We are delighted to hear that you enjoyed your stay with us and we hope to have you with us as guest soon again! Best regards, Howie Brown General Manager More 

Bristol, United Kingdom
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 20, 2016

This hotel provides excellent service and great facility (though the gym is rather small and cramped). Breakfast on the 21st floor is amazing and you can go out to see the amazing skyline of Santiago with the Andes Mountains as a backdrop. However, given the price of the rooms, there should be more variety and quality for the food in... More 

Helpful?
Thank Eldo C
SheratonSantiago, General Manager at San Cristobal Tower, responded to this review

Dear Guest, Thank you very much for your review. We are glad to know that you have had a pleasant stay at our Hotel and enjoy our service and location. All your suggestions we receive are kept in our mind and taken to action to improve these services. I hope we get to see you again in your next trip... More 

New York City, New York
Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed July 13, 2016

The staff are kind and very helpful. The room is very spacious and comfortably furnished. We were staying on points, but even as platinum members, there was no upgrade available. As earlier reviewers have commented, the airconditioning system is not up to international standards. When we could not cool our room sufficiently, our butler provided the following explanation: it is... More 

Helpful?
Thank 76Retiredtraveler
SanCristobalTower, General Manager at San Cristobal Tower, responded to this review

Dear Guest, Let me start by thanking you for sharing your comments regarding your recent stay at our Hotel. I apologize for not exceeding your expectations a hundred percent. We have already taken actions in order to solve this matter and that such incidents do not occur anymore in the future. We strive to ensure each and every guest experience... More 

2 reviews
5 of 5 stars Reviewed July 8, 2016

I travel almost once every three months and to several cities and continents. For me, this hotel is one of the best, and the service is a cut above the rest. My stays here are usually more than 30 days. It balances, a beautiful view of Santiago, excellent staff and service, excellent rooms, plus superb food at the 21st floor... More 

Helpful?
Thank Ryan Richmond C
SanCristobalTower, General Manager at San Cristobal Tower, responded to this review

Dear Ryan. We are very glad that you found the hotel met your expectations. Our staff was so happy to see this review. They deserve so much credit for what they do each day. We want to thank you for all your positive comments about our Hotel. Hope to have you back as guest soon. Warmest regards, More 

Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 5, 2016

I travel to Santiago del Chile every 2-3 months for a one-week stay for work at our head office. I consider San Cristobal Tower my home in town. This is has been so since 2010. I have much more good things to tell than the not so good ones. Among the goods ones: the staff has been always available and... More 

Helpful?
Thank Edvins R
SanCristobalTower, General Manager at San Cristobal Tower, responded to this review

Dear Guest, Thank you very much for your review. We are glad to know that you have had a pleasant stay at our Hotel for almost 6 years now and enjoyed our cleanliness, service and location. All your suggestions we receive are kept in our mind and taken to action to improve these services. I hope we get to see... More 

Dallas, Texas, United States
Level Contributor
643 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed July 3, 2016

We spent a week touring Santiago and this was a great base. The airport was a ~30min taxi away so both coming and going were easy. It is a few blocks from the metro which was very convenient (provided you don't try it during rush hour, it is packed!). We had a suite which was spacious and comfortable. The breakfast... More 

Helpful?
Thank Don P
SanCristobalTower, General Manager at San Cristobal Tower, responded to this review

Dear Guest, Thank you very much for your review. We are very happy that your stay was a positive experience and you enjoyed our location, TwentyOne Bar and Lounge with it's outstanding views, service and comfort. We look forward to hosting you again in your next trip to Santiago. Kind regards, Howie Brown General Manager More 

Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 2, 2016

We stayed at the San Cristobel for five days and felt the hotel was nice enough but didn't warrant luxury status. We experienced issues with our air conditioner on the very first day, it didn't work and the room was like a sauna. A maintenance man was sent to fix it, however it broke down again at 1am on the... More 

Helpful?
Thank Saskia_on_trip
SanCristobalTower, General Manager at San Cristobal Tower, responded to this review

Dear Guest, Thank you very much for your review. We are glad that you have had a pleasant stay at our Hotel. We however regret that you were not entirely satisfied with the information and maintenance received about the AC and the bathroom tap. All your suggestions we receive are taken to action to improve these services. I hope we... More 

Medellin, Colombia
Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 30, 2016 via mobile

Has a reservation in the next door Sheraton and was upgraded to this hotel, both on the SPG chain. Luxury collection with very professional service. Room very spacious, king bed, old style traditional decor. Very big breakfast at top level. I cannot say anything exciting about the hotel apart from that it was a pleasant stay no complains

Helpful?
Thank Lordchivi
SanCristobalTower, General Manager at San Cristobal Tower, responded to this review

Dear Guest, We want to thank you for your review on this platform. We are very happy that your stay was a positive experience and you enjoyed our location, service and comfort. We look forward to hosting you again in your next visit to Santiago. Best regards, Howie Brown General Manager More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
With the majestic Andes Mountains as a backdrop, San Cristobal Tower, Santiago provides a sophisticated service in a privileged location. Nestled among parks and gardens in Providencia, just a few minutes away from the airport and conveniently located nearby museums, art galleries, theaters, restaurants and bars. ... more   less 

Additional Information about San Cristobal Tower

Address: Josefina Edwards de Ferrari 100, Santiago 8320000, Chile
Location: Chile > Santiago Metropolitan Region > Santiago
Price Range: $221 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — San Cristobal Tower 5*
Number of rooms: 139
Reservation Options:
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Also Known As:
San Cristobal Tower Hotel Santiago
San Cristobal Hotel
San Cristobal Santiago
Hotel Style:
#17 Spa Hotel in Santiago
#24 Business Hotel in Santiago
#28 Romantic Hotel in Santiago
#31 Luxury Hotel in Santiago
#39 Family Hotel in Santiago
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