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NH Ciudad de Santiago

1,547 reviews
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Traveler (506)
Room & Suite (353)
Dining (53)
Overview
  • Excellent34%
  • Very good45%
  • Average17%
  • Poor3%
  • Terrible1%
Travelers talk about
“nh hotels”(7 reviews)
“huge suite”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from NH Ciudad de Santiago
Special Offer: Spring Promo
Hotel deals
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Rooms
Mar 5Mar 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,547)Write a Review
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Show reviews that mention
All reviewsnh hotelshuge suitea separate living roomnice hotelbella vista arearecommend this hotelfront desk staffchilibreakfast servicesitting roomshort walkbreakfast was excellentwithin walking distanceexcellent locationair conditioninghotel is locatedandes mountains
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11 - 15 of 250 reviews
Reviewed September 2, 2017 via mobile

Good: Decent breakfast selection with eggs cooked to order and good, friendly service. Not great: Room was old and needs to be refurbished. Paint coming away from ceiling and walls in the bathroom. Sofa was old and stained. Amazing: English spoken here is very poor,...More

Thank Lyle-Brazil
Response from icastilloalvarado, Director de Recepción at NH Ciudad de SantiagoResponded September 5, 2017

Dear Mr Lyle, Thank you for your stay and taking the time to give us your appreciation about your experience here , all the things you mention are really important for us because it is a chance to improve and continue with our philosophy of...More

Reviewed August 28, 2017

Stayed here after a trip to the Andes before flying out. Our room was a triple which consisted of a king in a seperate bedroom and two double beds in another room. Attached to both was a generous sized bathroom and a closet off the...More

Thank yibbayibbada
Response from icastilloalvarado, Director de Recepción at NH Ciudad de SantiagoResponded August 31, 2017

Dear Mr Yibbayibbada, Thank you for taking the time to complete your review and sharing your satisfaction on your stay with us. We are glad to learn that you have enjoyed your stay and that you particularly value our hotel location. Kindest regards Ignacio Castillo...More

Reviewed August 15, 2017

Stayed at the Provedencia Location in Santiago. 30 mins from the airport. Friendly and reliable staff. Breakfast buffet & bar were a nice treat. A few blocks away from the train and you cant beat the epic view of the Andes Mountains depending on the...More

Review collected in partnership with NH Hotels
Thank tracybC3627JY
Response from icastilloalvarado, Director de Recepción at NH Ciudad de SantiagoResponded August 18, 2017

Dear Guest , We are very happy to read your comments !, thank you for taking the time to write and giving us your apreciation, next time you visit Santiago don't forget that you have a Hotel waiting for you always , Kind regards Ignacio...More

Reviewed August 10, 2017

Staying at the hotel for almost a week it was great to have a bedroom and a living room. Unfortunately the toilet was malfunctioning water staying inside - but fixed. However, while I was gone for an excursion leaving early Monday morning coming back late...More

Review collected in partnership with NH Hotels
Thank Volker M
Response from Carla A, Gerente at NH Ciudad de SantiagoResponded August 14, 2017

Dear Mr. Mang, Thank you for taking the time to contact us. As we already comment by private email, I'm deeply sorry about what happened during your stay in June. Actually I sent you an email on July 3rd at the same moment I read...More

Reviewed June 13, 2017

Very well located within walking distance to central Santiago. the hotel was very easy to access from the airport. The breakfast was excellent, covered all our requirements from both cooked and cold. We had a problem with the meals in the evening as none of...More

Review collected in partnership with NH Hotels
Thank michaelderekb
Response from Carla A, Gerente at NH Ciudad de SantiagoResponded June 21, 2017

Dear michaelderekb, Thank you for your comments and for chosing NH ciudad de Santiago for your stay in our city. We are glad to hear that location and breakfast went beyond your expectation; further, we will take care about what mentioned concerning the english level...More

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About
Amenities
Top amenities
Restaurant
Pool
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$88 - $166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Santiago
#23 Business Hotel in Santiago
#30 Luxury Hotel in Santiago
#32 Romantic Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$88 - $166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Santiago
#23 Business Hotel in Santiago
#30 Luxury Hotel in Santiago
#32 Romantic Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (506)
Room & Suite (353)
Dining (53)
Pool & Beach (8)
Amenities (23)
Family and Play Areas (8)
Questions & Answers
Ask a question
MarraOO7
November 13, 2017|
Answer
Response from icastilloalvarado | Property representative |
Dear Marra007 , thank you for chosing Nh Ciudad de Santiago , a private taxi from the Hotel to San Antonio will cost you approximately 300 USD ( it's a long distance) Kindest regards Ignacio Castillo Front Office Manager
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MarraOO7
October 12, 2017|
AnswerShow all 2 answers
Response from icastilloalvarado | Property representative |
Dear Mrs Marra,thanks for your question San Antonio is near from Valparaiso , so you have to take a bus from San Antonio to Santiago, then at central station a taxi or subway ( Salvador Station) to our Hotel Kindest regards
1
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Google Translation
Keota A
September 30, 2017|
AnswerShow all 3 answers
Response from icastilloalvarado | Property representative |
Dear Mr Keota, Thank you for your question! , we dont have shuttle, only private taxi , the cost is 27.000 CLP. Kindest regards
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Room Tips
"email the hotel with your requirement prior to your visit"
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"Taxis issue: all three taxis we used at first said, at first, that they did not know this hotel, even though..."
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"Corner room is best"
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"some views are definitely better than others. since we came on a group tour, we didn't have much choice."
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