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NH Ciudad de Santiago

Traveler (528)
360
Panoramas (11)
Room & Suite (358)

About

#76 of 215 hotels in Santiago
Location
Cleanliness
Service
Value
NH Ciudad de Santiago is an elegant four-star hotel that offers an excellent location in the Chilean capital, just steps away from Avenida Providence, one of the city's main arteries, and just one block from the nearest metro line.
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Property amenities
Restaurant
Room service
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Sauna
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Hotel links
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Special Offer:UP TO 30% OFF!
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1,678Reviews
56Q+A
40Room tips
Traveler rating
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Popular mentions
The hotel is in a great location, walking distance to the old town and to Belle Vista where there are lots of good quality restaurants and bars. The room was clean and the bed was very comfy. The shower worked well as did the internet. Recommended
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Review collected in partnership with NH Hotels
Response from NHCdS, Director de Relaciones con Clientes at NH Ciudad de Santiago
Responded 1 week ago
@Meander641207 Thank you very much for your comments, all very positive, we are happy as we work every day to make it so. Happy that you recommend us. We are waiting for you soon Best regards
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+1
I stayed in this hotel for a couple of nights. The hotel is in a residential area and there aren't that many restaurants or facilities around. The hotel is an all-suites Hotel so the rooms are fairly large, but I was very disappointed in the state of disrepair as you can see in
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Response from NHCdS, Director de Relaciones con Clientes at NH Ciudad de Santiago
Responded 4 weeks ago
Dear Vicente V: We are very grateful that you had a time to qualify, we understand from your comment that the stay in our hotel was not a good experience and indeed there are rooms that need to be renovated and we are working on it. We are pleased that you indicate that we have potential because we are working on all the points you mention. We hope you can go back and see the changes. Best Regards
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Stayed here twice, going to and from Punta Arenas. Very comfortable stay: large rooms and very comfortable mattresses. Location was the key: close to downtown, subway, Bellavista, etc. Area felt very safe. But one incident is worth comment: A desk clerk (who grew up in Texas)
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Response from NHCdS, Director de Recepción at NH Ciudad de Santiago
Responded Mar 14, 2019
Dear Tom, Thank you for taking the time to tell us about your experience at the hotel. We regret that you had a bad experience with the taxi, that's why we always recommend that you use hotel cars and if you use external cars be very attentive. Unfortunately we can not intervene on that issue since it is external to our service. We hope to see you again. Greetings.
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Stayed for 5 nights good location very clean, needs a bit of update and some walls maybe a coat of paint. Front desk polite. Only comment the housekeeping forgot to put coffee for a couple of days. Other than that no other comment. Will recommend if you need to stay around
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Response from NHCdS, Director de Recepción at NH Ciudad de Santiago
Responded Mar 14, 2019
Thank you very much for taking the time to comment on your experience. We are happy knowing that you have had a comfortable stay. It will be until next time. Greetings.
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Large rooms (we stayed in a double, but with only one bathroom). Excellent breakfast (lots of variety). I am just sorry that you no longer have the nice pool (there are photos on the website with it). Near the Patio Bellavista and Cerro San Cristobal (1 km). Subway station
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Response from NHCdS, Director de Recepción at NH Ciudad de Santiago
Responded Feb 7, 2019
Dear, Francisco, Thank you for taking the time to rate us, your opinion helps us improve the service. Our goal is that the passengers leave happy wanting to return. We hope soon.
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PRICE RANGE
$80 - $149 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh ciudad de santiago hotel santiagonh hotels santiagonh hotel santiago
LOCATION
ChileSantiago Metropolitan RegionSantiagoProvidencia
NUMBER OF ROOMS
122
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