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NH Ciudad de Santiago

#48 of 192 Hotels in Santiago
Certificate of Excellence
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NH Ciudad de Santiago
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1,173 Reviews from our TripAdvisor Community

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Showing 206: English reviews
Sao Paulo, SP
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Large bedrooms, nice beds. Archeologic bathrooms, very bad showers and regular problems with the toilet. Regular breakfast with a good amount of options mainly of juice and sweets. Not much variation of bread and cheese. Wifi only works in very specific areas and still then is very bad. Very good heat in the rooms for cold nights. Good location, easy... More 

Helpful?
Thank receppas
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Guest: First of all on behalf of all staff of NH Ciudad de Santiago Hotel, I thank you for your comments, which will evaluate and we will make the changes needed to improve on those points where we are weakest. We hope that your next stay in our Hotel your experience can be much better. Regards Esteban Mondaca Hotel... More 

Versailles, France
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Very good service and staff and delicious breakfast. Decoration of the room was a bit basic and sad and cold, with a noisy A/C. TV should have more channels in French and englih. Pillows are horrible. The bathroom needs renovation.

Helpful?
Thank commeunavion
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Mr. Thank you for your comments, which we reviewed and we are taking actions to make the stay of our guests a much better experience. It is noteworthy that during this month we are doing a renovation to all baths i n floors 8 and 9 to continue in the months of October onwards with the rest of the... More 

Oslo, Norway
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Good standard, clean, comfortable and big rooms, situated at a good and calm neighborhood. Good continental breakfast. Taxi service from the hotel, it is more expensive than common taxis but more comfortable and secure.

Helpful?
Thank MAQF1974
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Guest: First of all on behalf of all staff of NH Ciudad de Santiago Hotel, I thank you for your comments. We always deliver to each of our guests an excellent service where professionalism and delivery from the hotel staff to our guests is our daily motivation. Therefore we hope that in your next stay your experience can be... More 

Bilbao, Spain
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I really enjoyed during my stay in the hotel. Near Bellavista área. You can go to Bellavista in 10 minutes walking thoroug a beautiful stroll by O'Higgins avenue. Good breakfast with a wide variety of godos and, of course, pure orange juice.

Review collected in partnership with NH Hotels

Helpful?
Thank inigou2016
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Guest: First of all on behalf of all staff of NH Ciudad de Santiago Hotel, I thank you for your comments. We always deliver to each of our guests an excellent service where professionalism of the hotel staff to our guests is our daily motivation. Therefore we hope that in your next stay in your experience can be much... More 

Montevideo, Uruguay
1 review
4 of 5 stars Reviewed June 23, 2016

I traveled with my husband in june 2016 Excellent Breakfast really And Location is Very close to Bella Vista for dinner and go out Bedroom are big and confortable we lovte View. I think cleanliness and amennities could improve

Review collected in partnership with NH Hotels

Helpful?
Thank soteloe
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Guest: First of all on behalf of all staff of NH Ciudad de Santiago Hotel, I thank you for your comments, which will evaluate and we will make the changes needed to improve on those points where we are weakest. We always deliver to each of our guests an excellent service where professionalism and delivery from the hotel staff... More 

Perth, Western Auatralia
2 reviews
3 of 5 stars Reviewed June 14, 2016

A nice hotel in a reasonably quiet area. Staff are friendly and helpful if you ask. If walking, you need to navigate by the mobile phone company building. The restaurant is not open on weekends. We were advised to be off the streets by 5:30pm, but this seemed to be overly conservative based on our experience.

Review collected in partnership with NH Hotels

Helpful?
Thank Geoff L
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Guest: First of all thank you very much for your comments, for the whole team of NH Ciudad de Santiago are very important and we appreciate it very much. We really hope that we can serve returning again and make your stay better. Regards Esteban Mondaca Hotel Director More 

Barcelona, Spain
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 29, 2016 via mobile

Hotel situated in a good area in the city. The rooms are like apartments, so spacious and comfortably decorated. Large and comfy bed. Pillows are as hard as a brick thou. The bathroom could be renovated as it's very outdated but is well equipped. The heating/AC system is so noisy you actually have to turn it off in order to... More 

Helpful?
1 Thank Eva T
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Eva: First of all on behalf of all staff NH Ciudad de Santiago I thank you for your comments. It is important to our hotel which you tells us. For your information the hotel this June began a remodel of the bathrooms of the rooms and modernize this area. We hope that on your return you can see the... More 

New York City, NY, United States
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed May 25, 2016

This hotel is easy to find from the metro. The guest service is a bit lacking but not rude, just aloof. The rooms are large and modern but looks like the renovation was done quickly and cheaply as lots of the fixtures were damaged and bathroom lighting was poor making it a bit difficult to get ready for dinner each... More 

Helpful?
Thank Mark B
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Guest: First of all we want to thank your comments and at the same time report that since June we will begin a process of remodeling our rooms, especially improving the bathroom and ilumiacion. We hope that in your next visit you can have a much better stay. Sincerely Esteban Mondaca Hotel Director More 

Brisbane, Australia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 22, 2016

The hotel was in a good location to see Santiago. Room was clean, good shower and bed good. Breakfast OK. We walked to restaurants and there was a 24hr shop very close. Area seemed quite nice and safe.

Helpful?
Thank markboyd60
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Guest: First of all on behalf of all staff of NH Ciudad de Santiago Hotel, I thank you for your comments. We always deliver and each of our guests an excellent service where professionalism and delivery from our staff to our guests is our daily motivation. Therefore we hope that in your next stay your experience can be much... More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 17, 2016 via mobile

We have 2 rooms booked. One with king bed and one with 2 single beds. The rooms/suites are spacious and the beds comfortable. Breakfast was standard. The free WiFi is bad. It keeps dropping out and it won't let you into certain sites (like online banking). We have been travelling in South America for 3 weeks and this hotel has... More 

Helpful?
Thank Veno N
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Sr: First of all on behalf of all staff of NH Ciudad de Santiago, I thank you for your comments, which will evaluate and we will make the changes needed to improve on those points where we are weakest. We always deliver and each of our guests an excellent service delivery From our hotel staff to our guests is... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
NH Ciudad de Santiago is an elegant four-star hotel that offers an excellent location in the Chilean capital, just steps away from Avenida Providence, one of the city's main arteries, and just one block from the nearest metro line. ... more   less 

Additional Information about NH Ciudad de Santiago

Address: Avenida Condell 40 | Providencia, Santiago 11100, Chile
Location: Chile > Santiago Metropolitan Region > Santiago > Providencia
Price Range: $91 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Ciudad de Santiago 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
Nh Ciudad De Santiago Hotel Santiago
Nh Hotels Santiago
Nh Hotel Santiago
Hotel Style:
#23 Business Hotel in Santiago
#27 Family Hotel in Santiago
#28 Luxury Hotel in Santiago
#33 Romantic Hotel in Santiago
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