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NH Ciudad de Santiago

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#51 of 194 Hotels in Santiago
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NH Ciudad de Santiago
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1,279 Reviews from our TripAdvisor Community

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Showing 213: English reviews
Celbridge, Ireland
Reviewed 1 week ago NEW

THis is a very disappointing hotel - but perhaps it is just that it is poor in comparison to the places that I have been staying for the past two months as I was travelling and staying in places that cost just USD 10 per night in South East Asia. Typically there when you arrive - you get an overview...

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Helpful?
Thank declanh64
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Mr. First of all thank you very much for your comments, we will review them carefully to improve on those points of service that were weaker. I am very sorry that your experience in our hotel was not what you expected, we are all committed so that the stay of all who visit us is very pleasant. We sincerely...

Manila, Philippines
Reviewed 2 weeks ago

Our room was quite big - it was a suite. We had two big luggages so enough space to pack. Bathroom was also spacious. Loved the breakfast good selection of fresh juices and there was warm cooked food. Hotel staff was helpful with our luggage also. Suggestion for all: better to call a taxi via Uber so it's cheaper.

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Helpful?
Thank buzzlightyear182
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Guest: First of all on behalf of all staff the NH Ciudad de Santiago Hotel I thank you for your comments, which will evaluate and we will make the changes needed to improve on those points where we are weakest. We always deliver and each of our guests an excellent service where professionalism and delivery of the hotel staff...

Reviewed 2 weeks ago via mobile

Room was very spacious and featured a large, comfortable king size bed. This room was one of the most comfortable rooms during my 4 week trip to South America. Large selection of foods offered at the buffet breakfast and very good quality. Hotel located within walking distance to city and public transport. Staff very helpful and easily organised day tours...

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Helpful?
Thank Lauren F
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Lauren: First of all on behalf of all staff the NH ciudad de Santiago Hotel, I thank you for your comments, which will evaluate and we will make the changes needed to improve on those points where we are weakest. We hope that in your next stay in Santiago your experience can be much better. Regards Esteban Mondaca Hotel...

Reviewed 3 weeks ago via mobile

The room and bathroom below the average NH. The suites have a meeting room table and chairs and are extremely dark and noisy since they are on street level. We changed rooms after one night and it was ok. Breakfast is good.

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Helpful?
Thank Paulina R
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review
Google Translation

Estimada Paulina: Muchas Gracias por sus comentarios, realmente lo apreciamos mucho y lamentamos que en esta oportunidad la habitación asignada...

Lima, Peru
Reviewed August 24, 2016

The hotel is well-situated. It is a short walk from the Salvador and Baquedano metro stops, a half block from the string of parks along the Mapocho River and across the river from the Bella Vista neighborhood, which is teeming with restaurants and bars. All of the rooms are suites, so you have plenty of space. The front-desk staff and...

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Helpful?
1Thank CaracasCorrespondent
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Sr: First of all on behalf of all staff the NH Ciudad de Santiago Hotel, I thank you for your comments, which will evaluate and we will make the changes needed to improve on those points where we are weakest. We always deliver and each of our guests an excellent service where professionalism from our hotel staff to our...

Los Angeles, California
Reviewed August 10, 2016

Central to attractions - great breakfast offered in the mornings. If possible get a room on a higher floor and away from the elevator. Close to the park and great restaurants. Bar gets busy at night, enjoyable if you like to socialize.

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Helpful?
Thank JennandCarla
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Sr. First of all on behalf of all staff of NH Ciudad de Santiago Hotel, I thank you for your comments. We hope to see you soon. Regards Esteban Mondaca Hotel Director

Gainesville, United States
Reviewed August 4, 2016

This hotel has the usual NH quality. It's location is superb, in the Providencia neighborhood of Santiago, very close to banks, offices and metro stations. The restaurant offers an excellent breakfast buffet and the food and wine selection for dinner is also very good.

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Helpful?
1Thank Manuel E F
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Manuel: First of all on behalf of all staff NH Ciudad de Santiago Hotel, I thank you for your comments, We always deliver and each of our guests an excellent service where professionalism From our staff to our guests is our daily motivation. Therefore we hope that in your next stay your experience can be much better. Regards Esteban...

Sao Paulo, SP
Reviewed July 13, 2016 via mobile

Large bedrooms, nice beds. Archeologic bathrooms, very bad showers and regular problems with the toilet. Regular breakfast with a good amount of options mainly of juice and sweets. Not much variation of bread and cheese. Wifi only works in very specific areas and still then is very bad. Very good heat in the rooms for cold nights. Good location, easy...

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Helpful?
Thank receppas
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Guest: First of all on behalf of all staff of NH Ciudad de Santiago Hotel, I thank you for your comments, which will evaluate and we will make the changes needed to improve on those points where we are weakest. We hope that your next stay in our Hotel your experience can be much better. Regards Esteban Mondaca Hotel...

Versailles, France
Reviewed July 7, 2016

Very good service and staff and delicious breakfast. Decoration of the room was a bit basic and sad and cold, with a noisy A/C. TV should have more channels in French and englih. Pillows are horrible. The bathroom needs renovation.

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Helpful?
1Thank commeunavion
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Mr. Thank you for your comments, which we reviewed and we are taking actions to make the stay of our guests a much better experience. It is noteworthy that during this month we are doing a renovation to all baths i n floors 8 and 9 to continue in the months of October onwards with the rest of the...

Oslo, Norway
Reviewed June 30, 2016

Good standard, clean, comfortable and big rooms, situated at a good and calm neighborhood. Good continental breakfast. Taxi service from the hotel, it is more expensive than common taxis but more comfortable and secure.

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Helpful?
Thank MAQF1974
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Guest: First of all on behalf of all staff of NH Ciudad de Santiago Hotel, I thank you for your comments. We always deliver to each of our guests an excellent service where professionalism and delivery from the hotel staff to our guests is our daily motivation. Therefore we hope that in your next stay your experience can be...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
NH Ciudad de Santiago is an elegant four-star hotel that offers an excellent location in the Chilean capital, just steps away from Avenida Providence, one of the city's main arteries, and just one block from the nearest metro line. ... more   less 

Additional Information about NH Ciudad de Santiago

Address: Avenida Condell 40 | Providencia, Santiago 11100, Chile
Location: Chile > Santiago Metropolitan Region > Santiago > Providencia
Price Range: $95 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Ciudad de Santiago 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
Nh Ciudad De Santiago Hotel Santiago
Nh Hotels Santiago
Nh Hotel Santiago
Hotel Style:
#23 Business Hotel in Santiago
#27 Family Hotel in Santiago
#27 Luxury Hotel in Santiago
#33 Romantic Hotel in Santiago
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Questions & Answers

Here's what travelers have asked, with answers from NH Ciudad de Santiago staff and other travelers.
25 questions
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Questions? Get answers from NH Ciudad de Santiago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No issues with the rooms I could see.”
 of 5 bubbles markboyd60, May 22, 2016 | Read review
“The suite is a good value for money.”
 of 5 bubbles saiyedaftab, Apr 16, 2016 | Read review
“Rooms in front of the square were fantastic”
 of 5 bubbles Rezaddr, Mar 29, 2016 | Read review
“ask for rooms with view on the Andes”
 of 5 bubbles 913am, Dec 30, 2015 | Read review
“High floor”
 of 5 bubbles mariamalburg, Dec 24, 2015 | Read review
5 of 5
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