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Santiago Marriott Hotel

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#19 of 194 Hotels in Santiago
Certificate of Excellence
GreenLeadersBronze level
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1,201 Reviews from our TripAdvisor Community

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Showing 546: English reviews
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed at Santiago Marriott hotel for 3 night. Room was big/ clean. Hotel staffs were friendly and professional. When I had some questions, they assisted me and provided information which I wanted to have.

Helpful?
Thank Susumu B
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear guest, Thank you for pointing out how friendly and professional our staff is, we are happy that we were able to meet your expectations in terms of service. We hope your travel plans bring you back to Santiago and we can welcome you back at our property. Kind regards, Victor P. General Manager More 

San Francisco, California
Level Contributor
1,409 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 1,179 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The highlight of this stay, were the staff who from check in to departure were extremely friendly and kind. Special mention to Francisco and Tee in the executive Lounge, who went above and beyond for guests. Had an excellent room on the 23rd floor. Nice decent size rooms great views. Bathroom not the largest but functional. Breakfast downstairs was very... More 

Helpful?
Thank Travellover6128
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear guest, We are very pleased that you enjoyed your stay and that you found our staff were friendly and polite from check in to departure. Thank you for writing your review on Tripadvisor. We hope you visit us again in the future, it will be a pleasure for us to be of service to you again. Kind regards, Victor... More 

Mexico City, Mexico
Level Contributor
81 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Business hotel with friendly staff and huge lobby. Sushi at the restaurant i's not good but pisco sours are delicious. They have a complete gym. Rooms are not kind of old (marriot style) but beds are very comfy. A open mall its 5 minute walking from the hotel with several options of restaurants and stores. Location is good very near... More 

Helpful?
Thank Fabian G
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear Fabian, Thank you for sharing your comments. We are pleased that you find our location convenient and that you enjoyed your stay at our property. We hope you visit us again in the future. Kind regards, Victor P. General Manager More 

Charlotte, North Carolina
Level Contributor
94 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Great stay. We were on the 24th floor with great views of the Andes. We did have executive lounge access. We had breakfast downstairs and it was wonderful. Several cheese options. Had an omelette station and there was a great variety of local pastries. The staff there was wonderful. When the server found out we were heading to a tour... More 

Helpful?
Thank Charl0tte2012
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear Charlotte, We are delighted that you had a wonderful stay at Santiago Marriott and that you were so impressed by the service provided by our staff. We strive to make sure that all of our guests needs are met and it is reassuring to read that we fulfilled your expectations. Carolina, Nicolas, Tee and Hans will be very happy... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

This was my first time to Chile and all the people are generally warmer and friendlier in Chile. But the staff at the Santiago Marriot made our stay wonderful with their warmth and care. I am looking forward to doing business in Chile and returning to the Santiago Marriot Hotel, my comfortable home when in Chile.

Helpful?
Thank Sam Z
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear Sam, Thank you for sharing your positive comments about our property and our team. We are very happy that you enjoyed your stay at Santiago Marriott Hotel. We hope to welcome you back soon. Kind regards, Victor P. General Manager More 

Santiago
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I really enjoyed my weekend in this hotel, good located for pleasure trip: very close to Parque arauco with restaurantes and shops. Almost all detail good care and nice kind staff. The swimming pool and spa was very good and also the breakfast was nice. I had a problem with the noise in my bedroom, was separeted by a close... More 

Helpful?
Thank Francesca S
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear Francesca, We are so pleased that you enjoyed your weekend at our property and that you appreciate the service provided by our staff. Thank you for choosing Santiago Marriott Hotel and for sharing your comments on Tripadvisor. We hope you visit us again in the future. Kind regards, Victor P. General Manager More 

Miami, Florida
Level Contributor
92 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed 4 weeks ago

While many new hotels have recently opened in Santiago, the Marriott remains one of my favorites. Spacious rooms (hard to find at newer properties) and a staff that truly cares about guests. On one occasion I casually mentioned to the breakfast staff that I truly enjoyed salmon sandwiches served on a previous stay and a few minutes later the chef... More 

Helpful?
Thank AACN
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear guest, We are very happy to hear that Santiago Marriott is one of your favorite hotels and that service is a key strength at our property. Thank you for your preference and for taking the time to share your comments on Tripadvisor. We hope to see you soon. Kind regards, Victor P. General Manager More 

Montreal, Canada
Level Contributor
84 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I recently stayed at this hotel for 3 days while on business and I was certainly very pleased by the positive experience. Excellent location. Great facilities, modern with a classic touch, cozzy, spacious. The fitness room is outstanding, both in size and in equipment, plus it is open 24/7. The staff is as you can expect in most of South... More 

Helpful?
Thank Alberto R
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear Alberto, Thank you for sharing your comments about your positive experience at Santiago Marriott Hotel. We much appreciate your compliments to our staff and we are glad that they were able to easily solve the issue you mentioned. We hope to see you again soon. Kind regards, Victor P. General Manager More 

Santiago, Chile
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Just as you would expect at this type of hotel...great service, clean rooms, all the usual hotel services, friendly helpful staff, fantastic breakfast choices (hot/cold) comfy bed (except the very soft pillows). We stayed for just one night so can't comment on a lot of the services but gym, health centre etc great. Free wifi in the lobby but none... More 

Helpful?
Thank Zsheebs
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear guest, Thank you for recommending us and for sharing your experience on Tripadvisor. We are very happy that the facilities, service and breakfast at our property were of your liking. We hope you visit us again in the future. Kind regards, Victor P. General Manager More 

California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our first trip to South America and the Santiago Marriott was a fantastic place for us to stay. We had a large room with a great view of the snowcapped Andes. The service and amenities were first rate. It was super convenient being next to the Parque Auraco Mall which is definitely upscale and nice being in the... More 

Helpful?
Thank rk2244
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear guest, We appreciate you taking the time to write your review. We are very pleased that Santiago Marriott Hotel was a fantastic place for you to stay and that you enjoyed the service and amenities at our property. We hope we can host you again if your travel plans bring you back to Santiago. Kind regards, Victor P. General... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cafe Med
Cafe Med
Cuisines: Mediterranean
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Santiago Marriott Hotel

Address: Avenida Presidente Kennedy 5741, Santiago 6772208, Chile
Location: Chile > Santiago Metropolitan Region > Santiago
Price Range: $175 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Santiago Marriott Hotel 4.5*
Number of rooms: 280
Reservation Options:
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Also Known As:
Marriott Santiago
Santiago Marriott
Hotel Style:
#3 Business Hotel in Santiago
#9 Family Hotel in Santiago
#9 Green Hotel in Santiago
#13 Luxury Hotel in Santiago
#15 Romantic Hotel in Santiago
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