We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

InterContinental Santiago

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
InterContinental Santiago
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null}
Add Photo Write a Review

94 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 40: English reviews
London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed yesterday NEW

Not a good start I am staying in Club Tower and it has taken three different passwords to get wifi . I now have no hot water and there is a hole in bath so I cannot have bath anyway. I asked for assistance connecting to local number without success . At checkin the receptionist asked if I wanted a... More 

Helpful?
Thank mjp1955
Madrid, Spain
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great option for those visiting Santiago on a business trip. It is located in the new business district of Santiago. It offers excellent business facilities, meeting rooms and business center. Well equipped gym. The club lounge us very well designed and relaxing. The breakfast is excellent.

Review collected in partnership with this hotel

Helpful?
Thank oscar M
Andrea R, Director Operations at InterContinental Santiago, responded to this review

Dear guest, Thank you for taking the time to share your experience and kind comments through TripAdvisor. It is an absolute pleasure to hear that you had a memorable and satisfactory experience at our hotel. Our goal is to make sure that we can contribute in making our guests’ travel experience enjoyable and comfortable. We hope that during your next... More 

Montgomery, Alabama
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Intercontinental Santiago is situated in a great down town are. Lots of local and American restaurants. Five floors of shopping mall is within a short four block walk. And there is a Starbucks across the street! Ask for a lower floor street side view so you can watch the local pedestrian traffic. The hotel staff is friendly and eager... More 

Helpful?
Thank PlantationDon
Andrea R, Operations Director at InterContinental Santiago, responded to this review

Dear Guest, Thank you for taking the time to write through Advisor, and for providing us with such amazing feedback. It is immensely gratifying to hear that we could contribute in making your experiences in Chile a memorable one. We are also glad that you were able to enjoy our recently renovated bar and breakfast buffet. It would be absolutely... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent once again - clean and very friendly staff. The lounge was well stocked with excellent for options and the Gym is well appointed for a hotel. The location means you can walk to very good restaurants and there is shopping just down the road in a huge Mall.The bar at ground level was very inviting and the staff very... More 

Review collected in partnership with this hotel

Helpful?
Thank janR3585FL
Andrea R, Operations Director at InterContinental Santiago, responded to this review

Dear guest, thank you for taking the time to write through Tripadvisor. It is a pleasure hearing that you have chosen us again, to share and create memorable experiences. We will make sure to share your positive comments with the rest of the staff, and it would be a honor to receive you again. Kind Regards, Andrea Ramírez Vera Operations... More 

Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My wife and I stayed at the Intercontinental Santiago for five nights in August. I was in Chile on business and my wife joined me to see the sights. From the moment we arrived, the staff went above and beyond to make us feel welcome. The large corner room in the new tower with a view of the Andes was... More 

Helpful?
Thank Dpr17
Andrea R, Operations Director at InterContinental Santiago, responded to this review

Dear Guest, On behalf of the hotel, we would like to thank you for sharing your memorable experiences, and for taking the time to write such positive comments. We are delighted to hear that you were satisfied with our recently renovated tower, as well as our restaurants and facilities. Our goal is to make sure that we can contribute to... More 

Miami
1 review
4 of 5 stars Reviewed 3 weeks ago

Great location, good rooms, bathroom shower with the lowest water pressure ever. Average breakfast. Good service but did not went for the extra mile. Very bad internet conection and was not fixed even after complaining

Review collected in partnership with this hotel

Helpful?
Thank Dherrerag
Andrea R, Operations Director at InterContinental Santiago, responded to this review

Dear guest, Thank you for taking the time to provide us with constructive feedback, this will help us improve our service and guests´ experience. In regards to the shower pressure and wifi connection, we will make sure to share your concerns with the corresponding department. Nonetheless, we are delighted to hear that you were able to enjoy our privileged location... More 

Des Moines, Iowa
Level Contributor
110 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is my second stay here and first in 2 years. Since my last visit they have updated the restaurant and the rooms (at least on my floor)! Staff is very friendly and helpful. Had a great time in the bar talking to the waitresses in my broken Spanish and their broken English. My floor (which was a Priority Club... More 

Helpful?
Thank Dave4242
Andrea R, Operations Director at InterContinental Santiago, responded to this review

Dear guest, We are delighted to hear that you have chosen to stay with us for a second time, and that you had the opportunity to take full advantage of the updated rooms and restaurants. Furthermore, we would like to thank you for taking the time to write through TripAdvisor, and for sharing your experiences and positive comments. We sincerely... More 

Brantford, Ontario
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Good clean rooms and great staff. Breakfast should be included but was not. Location is convenient to many restaurants. WiFi connection was sketchy at best. they had some issues that took too long to resolve..

Review collected in partnership with this hotel

Helpful?
Thank robertorS2333JP
Andrea R, Operations Director at InterContinental Santiago, responded to this review

Dear Guest, thank you for taking the time to write to us through TripAdvisor and for providing us with constructive feedback. We will make sure to share your concerns with the corresponding department. We are happy to hear that our rooms met your standards, and that you enjoyed the Hotel's proximitiy to restaurants. We look forward to seeing you again.... More 

New York City, New York
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The staff at Intercontinental Santiago was absolutely incredible. Of all of the places I have been, the staff at this hotel are one of the absolute best - one of the most hard working, polite, and genuinely kind group of people I have ever encountered. They were our first experience with the country of Chile and they couldn't have represented... More 

Review collected in partnership with this hotel

Helpful?
Thank Matt G
Andrea R, Director of Operations at InterContinental Santiago, responded to this review

Dear Guest, thank you for taking the time to write through TripAdvisor. On behalf of the Hotel and the staff, we hope that you are fully recovered. We sincerely appreciate your kind comments, it is our duty provide our guests with a memorable experience. We look forward to seeing you again. Kind regards, Andrea Ramírez Vera Operations Director More 

Mexico City, Mexico
Level Contributor
354 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I love Intercontinental hotels, and this is one of the best. Nice loby, great rooms, great service. It is in the financial district, but not too far from downtown. Had a great rest between flights staying overnight and got a late check out, which was great Before arriving the concierge make contact with me and arrange the transportation from the... More 

Helpful?
Thank ETame
Andrea R, Director of Operations at InterContinental Santiago, responded to this review

Dear guest, thank you for the feedback that you submit to us through TripAdvisor. This always allows us to go towards improvements and provide an unforgettable service. We will take note of each and work to make your next stay even better. Best regards, Andrea Ramírez Vera Director of Operations More 

Questions? Get answers from hotel staff and past guests. Ask a question

742 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (53)
Viewed
Hotel & Grounds (5)
Viewed
Pool/Beach Area (1)
Viewed
Dining (2)
Viewed
Room/Suite (5)
Viewed
Business Center/Function Rooms (1)
Viewed
Bathroom (1)
Viewed
Other (38)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (571)
Viewed
Amenities (58)
Viewed
Calafquen Suite (59)
Viewed
Club Room (47)
Viewed
Deluxe Room (49)
Viewed
Deluxe Room with Twin Beds (46)
Viewed
Metropolitan Club Room (41)
Viewed
Pool (19)
Viewed
Presidential Suite (104)
Viewed
Dining (68)
Viewed
The Hotel (80)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (118)
Viewed
Dining (32)
Viewed
Hotel & Grounds (18)
Viewed
Room/Suite (35)
Viewed
Bathroom (1)
Viewed
Business Center/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Viewed
Family/Play Areas (1)
Viewed
Other (29)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Santiago hotels
Show Prices
Show Prices
Show Prices
Las Condes
The Ritz-Carlton, Santiago
The Ritz-Carlton, Santiago
#17 of 194 in Santiago
4.5 of 5 stars 1,075 reviews
Hotel Plaza El Bosque Ebro
#41 of 194 in Santiago
4.5 of 5 stars 1,011 reviews
Renaissance Santiago Hotel
#3 of 194 in Santiago
4.5 of 5 stars 635 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
FASHIONABLE ELEGANCE IN PRESTIGIOUS EL GOLF The new financial district is a fitting locale for InterContinental Santiago, one of the city's most elegant hotels. Upscale shops and restaurants share the neighborhood, and top attractions such as San Cristobal Hill, Plaza de Armas and La Moneda Presidential Palace are nearby. You can be skiing in under an hour or sailing the ocean in less than two. ... more   less 

Additional Information about InterContinental Santiago

Address: Avenida Vitacura 2885 | Las Condes, Santiago 7550024, Chile
Location: Chile > Santiago Metropolitan Region > Santiago
Price Range: $182 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Santiago 4.5*
Number of rooms: 377
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Orbitz, IHG, Expedia, Cheap Tickets, Priceline, TripOnline SA, Odigeo, Travelocity and Jetsetter so you can book your InterContinental Santiago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Santiago Hotel Santiago
Hotel Style:
#32 Luxury Hotel in Santiago
#34 Romantic Hotel in Santiago
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay