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InterContinental Santiago

Traveler (317)
Room & Suite (234)
Dining (57)

About

#77 of 215 hotels in Santiago
Location
Cleanliness
Service
Value
FASHIONABLE ELEGANCE IN PRESTIGIOUS EL GOLF The new financial district is a fitting locale for InterContinental Santiago, one of the city's most elegant hotels. Upscale shops and restaurants share the neighborhood, and top attractions such as San Cristobal Hill, Plaza de Armas and La Moneda Presidential Palace are nearby. You can be skiing in under an hour or sailing the ocean in less than two.
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Property amenities
Fitness Center with Gym / Workout Room
Pool
Room service
Free Internet
Restaurant
Bar/Lounge
Spa
Airport transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals
639Reviews
15Q+A
48Room tips
Traveler rating
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Popular mentions
I have stayed at this hotel many times. I always receive excellent service from Ms. Anna T at the front desk. She knows how to take care of customers and make them feel special during the stay. I highly recommend this hotel.
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Review collected in partnership with this hotel
Response from GustavoAizen, General Manager at InterContinental Santiago
Responded 1 week ago
Dear MichaelK11518, Thank you for taking the time to share your feedback regarding your recent visit to InterContinental Santiago. It is truly rewarding to know you had another excellent stay with us and that our team left a great impression, especially Anna. Our team is sincerely committed to provide our guests the best service possible, down to the smallest detail. We will be sure to share your kind comments to her and everyone else at this property and we appreciate you mentioning her by name. We are grateful for the kind evaluation and look forward to having you as our guest again on your next trip to our capital! Warm regards, Gustavo Aizen General Manager
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They sent me a email survey right after I checked in asking how the room was. I replied the next morning the coffee machine did not work. They sent somebody to my room to have a look and replaced it immediately. They followed up with another email soon afterwards.
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Response from GustavoAizen, General Manager at InterContinental Santiago
Responded 1 week ago
Dear Kenneth H, Thank you for taking the time to share your feedback regarding your recent visit to InterContinental Santiago. We are truly happy to hear your feel we provided an exceptional service throughout your stay. We aim to make our guests and visitors feel at home to guarantee a memorable experience and it makes us so proud to hear your words. We look forward to having you staying here whenever your travels bring you to Santiago in the future! Our best regards, Gustavo Aizen General Manager
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A modern hotel, good facilities but rather soulless. A pleasant clean, comfortable room but chose to eat outside the hotel where there are plenty of small eateries. We spent one night which was fine but wouldn't have wanted to be there longer.
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Response from GustavoAizen, General Manager at InterContinental Santiago
Responded 3 weeks ago
Dear Brenda S, Thank you for taking the time to share your review about your recent visit to InterContinental Santiago. We are truly discouraged to hear you felt this way about our property. We are known to provide one of the best hospitality services in the city and our team is sincerely committed to make your stay a memorable one. Thank you and we hope to serve you again whenever your travels bring you back to Santiago. Kind regards, Gustavo Aizen General Manager
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Very plush. Clean, spacious, opulent. Staff attentive and friendly however very limited English leading to some miscommunication. Rooms spacious and very comfortable. Lots of security whilst there as South American Presidents gathering.
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Response from GustavoAizen, General Manager at InterContinental Santiago
Responded 3 weeks ago
Dear Patricia C, Thank you for the time you have taken to share your comments regarding your recent visit to InterContinental Santiago. We aim to guarantee the best hospitality services and we feel rewarded to hear you appreciate so many aspects of the service we provide. I will be sure to pass your kind words as your acknowledgement will encourage our wonderful team to keep up the good work. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Santiago. Sincerely, Gustavo Aizen General Manager
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Stayed........2 nights from 22nd March.. Room.........Clean,comfy and very refreshing Consierge desk...Nothing to hard for them to assist you...10 out of 10 Brekkie........Tasty food,excellent service and wonderful staff to deal with Its hard sometimes if you cannot speak the
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Response from GustavoAizen, General Manager at InterContinental Santiago
Responded 3 weeks ago
Dear Ian F: We would like to thank you for taking the time to share your review on your recent stay with us at InterContinental Santiago. We are truly happy to hear you enjoyed the luxury and comfort of your room as well as our delicious breakfast. It is also rewarding to receive your kind word about the support and assistance provided by our Front Desk and Concierge. Additionally, we are happy that you had the opportunity to go around this wonderful neighborhood, this location offers a large amount of services and activities so you can make the most of your visit to Santiago. We sincerely appreciate your review as we only aim for you to enjoy memorable experiences at our property. Thank you for your preference and we look forward to seeing you again soon! Best regards, Gustavo Aizen General Manager
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PRICE RANGE
$92 - $325 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental santiago hotel santiago
LOCATION
ChileSantiago Metropolitan RegionSantiago
NUMBER OF ROOMS
381
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