InterContinental Santiago
738 reviews
#80 of 240 Hotels in Santiago
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Avenida Vitacura 2885 Las Condes, Santiago 7550024 Chile
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$133
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Room & Suite (158)
Dining (62)
Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Santiago
More questions?
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#80 of 240 hotels in Santiago
Location
Cleanliness
Service
Value
Travelers' Choice
FASHIONABLE ELEGANCE IN PRESTIGIOUS EL GOLF The new financial district is a fitting locale for InterContinental Santiago, one of the city's most elegant hotels. Upscale shops and restaurants share the neighborhood, and top attractions such as San Cristobal Hill, Plaza de Armas and La Moneda Presidential Palace are nearby. You can be skiing in under an hour or sailing the ocean in less than two.
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Full view
Property amenities
Paid private parking on-site
Paid wifi
Heated pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Parking
Sauna
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Telephone
Minibar
Flatscreen TV
VIP room facilities
Iron
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
Spanish
Location
Full view
93Great for walkers
Grade: 93 out of 100
95Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
Contact
Avenida Vitacura 2885 Las Condes, Santiago 7550024 Chile
Name/address in local language
Getting there
TobalabaSantiago Metro8 min
TobalabaSantiago Metro8 min
738Reviews19Q+A61Room tips
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Popular mentions
We were stuck in Santiago in the hotel because of the corona virus in mid-march. It is a good hotel; we had a reasonable room and we went to the bar a few times. We didnt try any of the restaurants and the gym and swimming pool were closed. The breakfast was very good and varied with plenty of choice. The service in the bar was prompt and the drinks were well prepared, especially the pisco sour. As always its the staff who make a great hotel. The staff were attentive, prompt and treated you as an individual which was amazing in what was a very difficult situation. One young guy, who worked the morning shift in the breakfast room and the bar, i think his name was Miguel was very customer focused and went the extra mile to make us feel special. The guys on the hotel entrance always went out of their way to help…
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Date of stay: March 2020
Rooms
Service
Sleep Quality
1 Helpful vote
Helpful
Friendly, helpful reception and concierge staff. The reception area was very welcoming and impressive. Room was roomy and well maintained and cleansed. A reasonable sized gym and a small inside pool. Comfortable bar and coffee area selling great coffee. The breakfast was excellent, freshly cooked eggs and omelettes and plenty of extras. Excellent hotel in a great location and we enjoyed our stay there. Would recommend highly.
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Date of stay: March 2020
Location
Cleanliness
Service
Room Tip: We had a business corner room which was very good.
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Helpful
Stayed for 3 nights in between trips, has a great location in the finance sector of the city. Great shopping mall with theSky Costanera Tower 5 minute walk. It has a nice pool and gym, the breakfast is amazing with a huge choice and if you leave too early ask for a breakfast bag.
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Date of stay: January 2020
Value
Cleanliness
Service
Helpful
We had were told when we arrived that we did not have a reservation. After proving to them they put us in a tiny little room. Later in the day the reservation was straight en out and we were put in the correct room we paid for. The hot water could not be found for a shower. The buffet breakfast was hit or miss if they would have all the food out. They did give us some extra point with IHG which totaled about $20.00 and a cheese board. Sad because we love Intercontinental.
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Date of stay: February 2020
Location
Cleanliness
Service
1 Helpful vote
Helpful
Response from GustavoAizen, General Manager at InterContinental Santiago
Responded Mar 6, 2020
Dear Dayna S, Thank you for taking the time to share your comments regarding your recent visit to InterContinental Santiago. We are truly concerned about all the issues you described in your review considering the trust you have on us, I am certain our team tried top make it up to you the best way possible but again we want to offer our apologies for failing our promise to provide memorable experiences. We learn from our mistakes and we will continue to improve and shape our services to make our guests feel at home and exceed your expectations to become your hotel in Santiago. Thank you and see you next time. Gustavo Aizen General Manager
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We have stayed in several IHG Hotels throughout the world but this one is well below their normal high standard. The room was sparse and the furniture was in need of refurbishment. There are several good restaurants within easy walking distance but we chose to eat in the hotel and the quality of food and service was excellent. Breakfast was in a tiny room with limited choice but again the quality was excellent.
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Date of stay: February 2020Trip type: Traveled as a couple
2 Helpful votes
Helpful
PRICE RANGE
$120 - $234 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental santiago hotel santiago
LOCATION
ChileSantiago Metropolitan RegionSantiagoLas Condes
NUMBER OF ROOMS
382
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Claim Your Listing Frequently Asked Questions about InterContinental Santiago
Which popular attractions are close to InterContinental Santiago?
Nearby attractions include El Mundo del Vino Isidora Goyenechea (0.3 miles), Lucid Dreams VR Center (0.3 miles), and Casa del Habano (0.3 miles).
What are some of the property amenities at InterContinental Santiago?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at InterContinental Santiago?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Santiago?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at InterContinental Santiago?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to InterContinental Santiago?
Conveniently located restaurants include Les Dix Vins, Pinpilinpausha, and Noso.
Are there opportunities to exercise at InterContinental Santiago?
Yes, guests have access to a fitness center, a heated pool, and a sauna during their stay.
Does InterContinental Santiago have an airport shuttle?
Yes, InterContinental Santiago offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Santiago?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Santiago offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to InterContinental Santiago?
Many travelers enjoy visiting Centro Cultural Palacio de la Moneda y Plaza de la Ciudadanía (3.6 miles), Intendencia de Santiago (3.5 miles), and Palacio Fallabella (3.7 miles).