We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Santiago

Traveler (759)
Room & Suite (249)
Dining (118)
Certificate of Excellence

About

#61 of 215 hotels in Santiago
Location
Cleanliness
Service
Value
Certificate of Excellence
The Crowne Plaza Santiago Hotel is ideally located in midtown Santiago at the entrance to Providencia and the principal stree area, the business and cultural center of the city. Our rooms offer spectacular views of the city and the Andean Mountain Range. Rooms are equipped with high speed internet dataports upon request, WI-FI, two-line telephone, coffee-maker, iron and ironing board. Only minutes away from the Downtown area we are ideally located close to shopping and business, government offices, very close to the Presidential Palace 'La Moneda'. Two blocks away from the Metro Station and Santiago's best tourist areas. Come visit us, at the Crowne Plaza Santiago Hotel and enjoy our five star service, whether on business or leisure, we will make your stay an unforgettable one. Bienvenidos a su casa en el Crowne Plaza Santiago.
Read more
Property amenities
Fitness Center with Gym / Workout Room
Pool
Room service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Airport transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Sauna
Wheelchair access
Show more
Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals
1,482Reviews
823Photos
51Q+A
100Room tips
Traveler rating
  • 659
  • 589
  • 165
  • 49
  • 20
Time of year
Traveler type
Language
  • More languages
  • Filter
  • English
Popular mentions
My husband and myself stayed at this hotel April 6 to April 15th. Nice lobby and friendly helpful staff, who all speak English. We had a room on the 16th floor. I will say the carpets probably need replacing or cleaning in the hall as well as our room. The door in the
Read more
Response from FGarcia-GM, General Manager at Crowne Plaza Santiago
Responded yesterday
Dear Debbie G: Thank you for choosing our hotel and for taking the time to provide your detailed experience at Crowne Plaza Santiago. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your impressions to our attention. It helps us to identify areas in need of improvement to enhance our standards and service. Thank you for recommending our hotel and We hope you come back very soon. Sincerely,
Read more
We upgraded to the club rooms which include breakfast, drinks and appy's in the evening and an early and late check in and out and a room with a better view - well worth the money! Santiago is actually a fairly pricey place to eat and drink (at least in the tourist areas) so we
Read more
Response from FGarcia-GM, General Manager at Crowne Plaza Santiago
Responded 1 week ago
Dear kyuquot: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.  A positive guest experience is something our staff takes great pride in, so we really value your time and feedback. We hope you will visit us again. Sincerely,
Read more
Hotel is centrally located. Very helpful staff at reception. Nice rooms. We had a room which gave us access to 22nd floor with complimentary breakfast and happy hour. Very friendly staff. Highly recommend.
Read more
Response from FGarcia-GM, General Manager at Crowne Plaza Santiago
Responded 2 weeks ago
Dear haeberlin2018: Thank you to convey your experience about Crowne Plaza Santiago. We are delighted to know that you had a good time with us and you really liked our facilities and location, but most importantly, our staff and service. Thank you for recommending our hotel and it will be a real pleasure to receive you again. Sincerely,
Read more
Great location with a nice pool and good views. The front desk staff was always available to help us, they were helpful, attentive and professional. Our checkin and checkout were very efficient. Breakfast was good but it should have more options.
Read more
Response from FGarcia-GM, General Manager at Crowne Plaza Santiago
Responded 3 weeks ago
Dear americanruskyroots: Thank you so much for your review of Crowne Plaza Santiago. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
Read more
Hotel location was very good and our experience for 2 days was great Got early check in Got late check out 12.30pm All staff were very friendly and helpful on desk supplied usb connection lead to loan Very helpful with Cases and taxi around town We used concierge room for
Read more
Response from FGarcia-GM, General Manager at Crowne Plaza Santiago
Responded 3 weeks ago
Dear DayTrip216673. Thank you for your feedback and kind review of your recent stay. We are delighted to hear that you had a great stay at Crowne Plaza Santiago. It is very nice that our staff and facilities exceeded your expectations. Everybody here is committed working, to make every guest feel special and to make your stay outstanding and memorable. Thank you for your time and It will be a pleasure to receive you again. Sincerely,
Read more
Previous
Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event RoomsFamily and Play Areas
Large Bed and very comfortable
Photo provided by managementCrowne Plaza Santiago
Suite
Photo provided by managementCrowne Plaza Santiago
Guest room
Photo provided by managementCrowne Plaza Santiago
Guest room
Photo provided by managementCrowne Plaza Santiago
Guest room
PreviousNext
12345650
How much for your breakfast buffet?
What type of electrical outlets are used in this hotel? What type of adapter is required?
Three prong plug. We also used a US one but had to pull out a lamp.
0 votes
Electricity current operates on 220 volts, 50 cycles. In Santiago, numerous Stores on Calle San Pablo sell Transformers. Tes you will need adapters
0 votes
Show all answers
I'm pretty sure its early November. But why sit around Pool all Day when you've got a Great City to Enjor?
0 votes
Show all answers
There is a company that does shuttles. It is much cheaper than a taxi for 1 or 2. If all 4 can fit in a taxi it may be cheaper. I paid 40 dollars for a taxi for 2, it was very early in the morning.
0 votes
Show all answers
PreviousNext
12345611
"Good location in Santiago"
"Use the Concierge Room Good Value"
"Higher floors, best view"
"The executive rooms on the 22 floor have great views over the city."
"Suite with views of the Andes"
PreviousNext
12345620
PRICE RANGE
$106 - $217 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza santiagosantiago crowne plaza
LOCATION
ChileSantiago Metropolitan RegionSantiago
NUMBER OF ROOMS
293
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing