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Crowne Plaza Santiago

Traveler (761)
Room & Suite (249)
Dining (118)
Certificate of Excellence


#60 of 215 hotels in Santiago
Certificate of Excellence
The Crowne Plaza Santiago Hotel is ideally located in midtown Santiago at the entrance to Providencia and the principal stree area, the business and cultural center of the city. Our rooms offer spectacular views of the city and the Andean Mountain Range. Rooms are equipped with high speed internet dataports upon request, WI-FI, two-line telephone, coffee-maker, iron and ironing board. Only minutes away from the Downtown area we are ideally located close to shopping and business, government offices, very close to the Presidential Palace 'La Moneda'. Two blocks away from the Metro Station and Santiago's best tourist areas. Come visit us, at the Crowne Plaza Santiago Hotel and enjoy our five star service, whether on business or leisure, we will make your stay an unforgettable one. Bienvenidos a su casa en el Crowne Plaza Santiago.
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Property amenities
Fitness Center with Gym / Workout Room
Room service
Free High Speed Internet (WiFi)
Airport transportation
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
Centrally Located
Great View
Hotel links
Visit hotel website
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Hotel deals
100Room tips
Traveler rating
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  • 166
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  • 20
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Popular mentions
The crown plaza in Santiago is a well worked model of this hotel chain anywhere in the world. We stayed here on holiday and used it as a great base for touring .a previous reviewer commented on upgrading to the 22nd floor , this upgrade includes daily breakfast but also includes
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Response from FGarcia-GM, General Manager at Crowne Plaza Santiago
Responded 3 weeks ago
Dear T5529DOtonym: Thank you for staying with us and providing us with your valuable feedback. We are delighted to hear that you have a good stay and you enjoyed the excecutive floor. It is very nice that our staff, rooms and facilities exceeded your expectations. It will be a pleasure to receive you again at our hotel. Sincerely,
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I like this hotel We arrived early and they gave us an early check in as a club member. The rooms good size, good beds, the view nice. Unfourtunately the spa has an extra charge, and not like other 4-5 stars The pool was not hot so i tried the jacuzzi which was fun Reception:
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Response from FGarcia-GM, General Manager at Crowne Plaza Santiago
Responded 3 weeks ago
Dear TheLastPatrician: Thank you for taking the time to tell us about your experience at our hotel. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,
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My husband and myself stayed at this hotel April 6 to April 15th. Nice lobby and friendly helpful staff, who all speak English. We had a room on the 16th floor. I will say the carpets probably need replacing or cleaning in the hall as well as our room. The door in the
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Response from FGarcia-GM, General Manager at Crowne Plaza Santiago
Responded 3 weeks ago
Dear Debbie G: Thank you for choosing our hotel and for taking the time to provide your detailed experience at Crowne Plaza Santiago. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your impressions to our attention. It helps us to identify areas in need of improvement to enhance our standards and service. Thank you for recommending our hotel and We hope you come back very soon. Sincerely,
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We upgraded to the club rooms which include breakfast, drinks and appy's in the evening and an early and late check in and out and a room with a better view - well worth the money! Santiago is actually a fairly pricey place to eat and drink (at least in the tourist areas) so we
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Response from FGarcia-GM, General Manager at Crowne Plaza Santiago
Responded 4 weeks ago
Dear kyuquot: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.  A positive guest experience is something our staff takes great pride in, so we really value your time and feedback. We hope you will visit us again. Sincerely,
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Hotel is centrally located. Very helpful staff at reception. Nice rooms. We had a room which gave us access to 22nd floor with complimentary breakfast and happy hour. Very friendly staff. Highly recommend.
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Response from FGarcia-GM, General Manager at Crowne Plaza Santiago
Responded Apr 10, 2019
Dear haeberlin2018: Thank you to convey your experience about Crowne Plaza Santiago. We are delighted to know that you had a good time with us and you really liked our facilities and location, but most importantly, our staff and service. Thank you for recommending our hotel and it will be a real pleasure to receive you again. Sincerely,
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$110 - $230 (Based on Average Rates for a Standard Room)
crowne plaza santiagosantiago crowne plaza
ChileSantiago Metropolitan RegionSantiago
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