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Traveler (112)
Room & Suite (103)
Pool & Beach (7)
Francisco Antonio Encina 1781, Santiago 7500040 Chile See on map
Free Wifi
Air Conditioning
Non-Smoking Hotel
Fitness center
3.5 Star accommodation
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Reviews (215)
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1 - 5 of 30 reviews
Reviewed January 19, 2018

On a quiet side street in Providencia, the Austral Suites in Concepcion are ideal for exploring Santiago. Everything we needed was in the apartment and whilst quite basic in style, that is reflected in the price we paid. The laundry on the second floor was...More

Date of stay: January 2018
Thank nerina58
Response from denpaccot, General Manager at Austral SuitesResponded January 22, 2018

Thank you for your kind review and for choosing Austral Suites for your stay in Santiago!! Regards, Denis

Reviewed June 4, 2017 via mobile

1 of the worst place that i have ever stay. Nobe of the staffs cabt speak any English. The manager only talk to us on the phone and he promised to come to our apartment to explain all the apartment facilities and surrounding area but...More

Date of stay: May 2017
Thank icc0021
Response from denpaccot, General Manager at Austral SuitesResponded June 18, 2017

Dear guest, I am very sorry to hear that you had a bad experience at Austral Suites. I think you spoke with one of our staff and not with me, the general manager. And you are right one of our staff does not speak English....More

Reviewed January 17, 2017

I was traveling with my boyfriend and 4 other members of his family. We had 3 rooms and we only stayed at Austral Suites for one night. It was hard to find the building itself because I thought it was a hotel and was confused...More

Date of stay: January 2017
Thank 825brittanys
Reviewed December 28, 2015

We were 3 couples in different rooms and stayed twice in the apartaments. First for 3 nights in apartaments 909, 1009 and 1109. Second for two nights in apartaments 709, 809 and 909. When we arrived (saturday) room 909 was with it's curtains on the...More

Date of stay: December 2015
Thank Fábio E
Reviewed August 13, 2015 via mobile

While this facility had many nice amenities having a five day supply of my prescription drugs and an entire bottle of ibuprofen taken from my zipped up luggage was too much! Do not leave medications in the room unattended! The first day the prescription pills...More

Date of stay: August 2015
Thank A V
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Austral Suites offers modern apartments in Santiago’s sophisticated and safe neighborhood of Providencia. Within walking distance from Austral Suites there are all kind of restaurants, coffees, bakeries, More supermarkets, drugstores and shops. Austral Suites offers 4 types of apartments, Studio apartments (25 m2 + 3m2 balcony), One bedroom apartments (35 m2 + 4,5m2 balcony), Superior one bedroom apartments with city view (35 m2 + 4,5m2 balcony) and Two bedrooms apartments (50 m2 + 6,5m2 balcony). All Austral Suites apartments have a modern design including air conditioning, heating, high speed Wi-fi, Cable TV, free unlimited local calls, a safe, a digital lock and daily housekeeping (Monday to Saturday). Less
Hotel class
Hotel Amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Air Conditioning
Laundry Service
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Room Service
Free Parking
Breakfast included
Room types
Suites, Kitchenette, Non-Smoking Rooms
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
Number of rooms
Price range
$53 - $82 (Based on Average Rates for a Standard Room)
Chile > Santiago Metropolitan Region > Santiago > Providencia
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
Number of rooms
Price range
$53 - $82 (Based on Average Rates for a Standard Room)
Chile > Santiago Metropolitan Region > Santiago > Providencia
Traveler (112)
Room & Suite (103)
Pool & Beach (7)
Dining (5)
Family and Play Areas (1)
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Questions & Answers
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October 17, 2015|
AnswerShow all 2 answers
Response from denpaccot | Property representative |
Estimado Tierne, Gracias por contactarnos. En nuestros departamentos tenemos camas matrimoniales y camas individuales, pero tiene razón faltaría poner más fotos con camas individuales. Muchas gracias por su comentario... More
Room Tips
"Ask for higher floor- you get a great view of City. Concierge will probably only speak Spanish so, if you..."
Jan 19, 2018
Read review
"Stay away of Austral Suites"
Dec 28, 2015
Read review
"Rooms higher up have better views...we had one on the 17th floor that had amazing views."
May 5, 2015
Read review
"the higher the better"
Apr 14, 2015
Read review
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