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Noi Vitacura

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719 Reviews from our TripAdvisor Community

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Showing 191: English reviews
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Earlysville
Reviewed 2 days ago NEW

Very convenient location. Superb amenities. Great staff. I haves stayed at Noi 3 times and have been very happy with all of my visits. Many destinations are within walking distance. I will try to stay here every time I am in Santiago. The only detractor is the showers, which tend to let a LOT of water out onto the floor....

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Thank Raven434
Dallas, Texas
Reviewed 2 weeks ago

The location of this hotel was fantastic. I had the patio room which offered a nice view and pleasant place to sit at all hours really. The real problem is the bar / nightclub located on the 9th floor. The nightclub plays music until very late at night (1-2am) even on weeknights. I stayed on the 8th floor and found...

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1Thank CA_longhorn
Noi_Hotels, Director de Relaciones con Clientes at Noi Vitacura, responded to this review

Esteemed Mr. CA_longhorn I would like to start by thanking you for sharing your experience with us in Tripadvisor, We are truly sorry for what happened with the noise of our bar Tramonto. We truly understand the importance of a good night sleep specially on working days. Mr. CA_longhorn, we would love to have you in our hotel once again...

Reviewed 2 weeks ago

Perfect. Nice upscale quiet neighborhood. Modern hotel with fine decor. Staff couldn't be nicer. Greater breakfast. Fine view. Top floor has pool and restaurant with fine mountain views. Room was large. We arrived early morning so they gave us a small room with shower to clean up. A great experience.

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Thank Douglas G
Noi_Hotels, Director de Relaciones con Clientes at Noi Vitacura, responded to this review

Esteemed Douglas G. Thank you very much for sharing with all your comments of Noi Vitacura. We are happy to have been up to your expectations on service, quality, and location. We thank you for mentioning our staff with their client oriented service. We invite you to come back in a future opportunity for a new experience. Best regards,,

Sault Ste. Marie, Canada
Reviewed 3 weeks ago

The location is very safe and quiet. The hotel staff were very polite and accommodating. Room had a view of the mountains and we clean. Delicious breakfasts made for a great start to the day. Rooftop bar was superb.

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Thank eyeswideopen8952
Noi_Hotels, Director de Relaciones con Clientes at Noi Vitacura, responded to this review

Esteemed Eyeswideopen8952, Greetings from Noi Vitacura! Thank you for sharing in Tripadvisor your delightful review. We are grateful to know you were pleased with the services we offer and the customer-oriented service delivered by our staff. We are glad to know our Tramonto Bar mad an impact on your experience. We hope to see you soon once again. Best regards,

Santiago
Reviewed 3 weeks ago

The hotel location is great, near a beautiful park, near a lot of shops and restaurants. The spa massage is wonderful, the pool are amazing. I was amazed by the service. I recommend! We stayed for the night to get out of routine and it definitely worked out!

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1Thank mairamarques
Noi_Hotels, Director de Relaciones con Clientes at Noi Vitacura, responded to this review

Esteemed Ms. Mariamarquez, We are delighted to know that you had such a wonderful experience at our hotel and that we were up to your expectations in service, spa, pool facilities and locations. We are happy to know we have accomplished to be the scape of your routine you needed. We invite you to visit us for another Noi Vitacura...

Reviewed 4 weeks ago

This hotel is within walking distance to shops and parks. Very safe neighborhood. Everyone was very friendly and helpful. One of the best things is the complimentary late room for late out of country flights. It was a life saver.

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Thank Linda T
Noi_Hotels, Director de Relaciones con Clientes at Noi Vitacura, responded to this review

Esteemed Ms. Linda T. Greetings from Noi Vitacura! Thank you so much for leaving your comments of our hotel in Tripadvisor. We are grateful for your mention of our friendly and helpful staff. It is comforting to know we were up to your expectations and that you could make use of one of our Late Check Out Rooms. We hope...

London, United Kingdom
Reviewed 4 weeks ago

It's a mixed bag here. The location and rooms are amazing, in particular the roof top bar, pool and decking area. But the service before I arrived was shocking bad (repeat emails not responded to for more than a month; basic requests not dealt with until I asked for the manager to get involved). Had I not been staying as...

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Thank DreadnoughtDE
Noi_Hotels, Director de Relaciones con Clientes at Noi Vitacura, responded to this review

Esteemed DreadnoughtDE, Thank you for your detailed review we will work on all the aspects and points you have mentioned in order to improve in both quality and service. We apologize for the service provided previous your stay and during. We are currently conducting service trainings for our staff in order to improve in this particular aspect. We are also...

Toronto, Canada
Reviewed January 13, 2017

Beautiful property, central location, spacious rooms and fabulous rooftop pool. The food is also quite good and they have valet parking. I spent a few days sitting by the pool and its quite spacious, the temperature is refreshing and it is not too crowded. The service is also excellent at the food is good for "pool food". I also found...

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1Thank LexEva
Noi_Hotels, Director de Relaciones con Clientes at Noi Vitacura, responded to this review

Esteemed LexEva, Along with greeting you and hoping that you are doing well, I would like to start by thanking you for sharing your comments of your personal experience in Noi Vitacura It is a pleasure to know that you had a wonderful and relax experience during your time in our hotel. We invite you to come back for another...

Montréal
Reviewed January 9, 2017 via mobile

We stayed at NOI Vitacura for 3 nights early January 2017, this is a beautiful hotel with great rooms and an great roof top pool and resto-bar. But the greatest thing about it was the staff! very helpful and nice, that makes an enormous difference. We highly recommend this property. Great value, great breakfast as well. Congratulation.

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Thank dalllo
Noi_Hotels, Director de Relaciones con Clientes at Noi Vitacura, responded to this review

Hello Dallo, Greetings from Noi Vitacura! We thank you for writing this review and highlighting the service given by our staff. We are very happy to know that you felt at home and enjoyed your time in our hotel. We hope to see you again very soon. Best regards,

Sao Paulo, SP
Reviewed December 30, 2016 via mobile

Went to the spa for a morning.... great facilities... very quiet and few people... of you like to relax... this is is a great option in santiago.... warm pool with hydromassage, dry and wet sauna and a gym! Had also a massage here... great!!!

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Thank Victor S
Noi_Hotels, Director de Relaciones con Clientes at Noi Vitacura, responded to this review

Esteemed Mr. Victor, Thank you so much for your kind words describing your experience in Noi Vitacura. It is delightful to know you enjoyed our Spa facilities and it's different services. We have shared your comments with Spa Team. We hope to receive you once again in Noi Vitacura. Best regards,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Every room in Noi Vitacura has its own identity and each of our spaces is designed to experience sensations. We are part of Noi Hotels, the first Chilean chain of sophisticated and trendy hotels with a warm style, personalized, inclusive and with high standards of technology and sustainability. ... more   less 

Additional Information about Noi Vitacura

Address: Avenida Nueva Costanera 3736 | Vitacura, Santiago 8320000, Chile (Formerly Noi Vitacura)
Location: Chile > Santiago Metropolitan Region > Santiago > Vitacura
Price Range: $184 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Noi Vitacura 5*
Number of rooms: 87
Reservation Options:
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Hotel Style:
#4 Business Hotel in Santiago
#7 Spa Hotel in Santiago
#11 Romantic Hotel in Santiago
#16 Luxury Hotel in Santiago
#28 Family Hotel in Santiago
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Questions & Answers

Here's what travelers have asked, with answers from Noi Vitacura staff and other travelers.
7 questions
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Questions? Get answers from Noi Vitacura staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I had a junior suite which was excellent and definitely worth the extra.”
 of 5 bubbles DreadnoughtDE, 4 weeks ago | Read review
“Higher floors facing Avenida Costanera have nice view”
 of 5 bubbles mbmcgrath, May 26, 2016 | Read review
“We traveled with 3 other couples and stayed on floors 2 through 5. The hotel has 8 floors. An excellent experience at the Noi!”
 of 5 bubbles G5418LCcharlesh, Jan 27, 2016 | Read review
“request a room on a higher floor for a quieter stay -- the lobby is open to all the rooms due to the design of the interior architecture”
 of 5 bubbles 1ericag, Jan 25, 2016 | Read review
“Top floor with hot tub on private balcony with view of Andes”
 of 5 bubbles 921BrianB, Jan 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question