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W Santiago

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#41 of 194 Hotels in Santiago
Certificate of Excellence
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W Santiago
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1,432 Reviews from our TripAdvisor Community

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Showing 649: English reviews
London, United Kingdom
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was travelling on business to Santiago Chile and the client booked me into the W Santiago. I have stayed at a few W-Hotels before and always found them to be very good and this one was no exception. From the moment I arrived I felt like a rock star, the place looks and smells amazing. the room was spacious,... More 

Helpful?
Thank John W
Felipe C, Guest recognition specialist at W Santiago, responded to this review

Felipe C, Guest recognition specialist at W Santiago, responded to this review Hello John W, thank you so much for your review. I'm glad we made you feel like a rockstar, every guest is a rockstar for us! Come back any time to enjoy our breakfast and the gym. See you soon. Felipe Cartes O. - felipe.cartes@whotels.com More 

Santo Domingo, Dominican Republic
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Amazing hotel in an amazing city. Was a Business trip, and a confortable hotel make it really perusable. The room was clean and new, the hotel is in very good conditions, and food is amazing. Its represent the modern chilean gastronomy in the best way. The attention of the personal is exceptional which for me is one of the most... More 

Helpful?
Thank Svietozar J
Felipe C, Guest recognition specialist at W Santiago, responded to this review

Hello Svietozar J, Thank you so much for your words, I'm so glad you enjoyed your stay along with the restaurant. We'd be delighted to have you back for pleasure trips. come back anytime! Felipe Cartes O. - felipe.cartes@whotels.com More 

Paris, France
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

The dirtiest hotel! Bed bugs!! No need to say more. I will never stay again in any W! Avoid this hotel! I wrote to the the leading hotels in the world and I never got any answer!! It is a shame! They also made me pay the room. They just move me to the waouw suite the next day. I... More 

Helpful?
Thank Kamo888
Montevideo, Uruguay
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Been there for a single night but it was enough to live the W experience. Personnel is extremely nice and attentive. Breakfast is very good and full of options. Rooms are clean and spacious. Great bar at 21st floor. Good location in Las Condes.

Helpful?
Thank nicoH86
Felipe C, Guest recognition specialist at W Santiago, responded to this review

Hello nicoH86, Thank you for your reply, it's great to know you enjoyed your whole experience in the rooms and Red2One bar. Come back soon for another great stay! More 

Level Contributor
86 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very happy with service and amenities in this hotel. Staff is helpful and friendly, buffet breakfast is great, with unlimited options, and my room was clean and comfortable. Recommended for business trips.

Helpful?
Thank Juan C
Felipe C, Guest recognition specialist at W Santiago, responded to this review

Hello Juan C, Thank you for the nice review! Our staff will be happy to have you back anytime your business brings you to Santiago or maybe pleasure. See you soon! Felipe Cartes O. - felipe.cartes@whotels.com More 

Chicago, Illinois
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As per the usual experience with W's, this property definitely exceeded all expectations! We stayed here for a few nights before heading south for our Patagonia trek. We had a gorgeous room with a massive outdoor patio overlooking the surrounding area. Location was convenient to get to major attractions.The staff was very friendly and helpful. They provided us with all... More 

Helpful?
Thank saenzl18
Felipe C, Guest recognition specialist at W Santiago, responded to this review

Hello there saenzl18, Great to know you enjoyed your experience with us! I'm glad you liked the room and the view, although I know it's not as good as Patagonia but we do what we can. Of course we will be happy to have you back! Come back soon, thank you so much. Felipe Cartes O. - felipe.cartes@whotels.com More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Credit where credit is due the staff at the W are truly stand out. From reception, concierge, to the restaurant and cleaning staff everyone was friendly, helpful and welcoming which makes the W stand out from norm. The only reason I didn't give it a five star rating was my room was showing signs of wear and tear which is... More 

Helpful?
Thank MattHanson
Felipe C, Guest recognition specialist at W Santiago, responded to this review

Hello MattHanson, Thank you so much for your time and your review, it's really good to read your had such an amazing experience to us thanks to the service we provided. We are paying closer attention to the details inside the rooms so everything is amazing from beggining to end so thank you for your feedback. Hope to see you... More 

Sydney, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I visited Hotel W for 3 days and it was a great experience. The staff extremely helpful and professional. The room was amazing with a nice view of Sanhattan, very nice pool in top roof with a amazing view of the Mountain and Vitacura. It has 3 greats restaurants and a awesome gym. Will definitely stay there again.

Helpful?
1 Thank Carlottinha
Felipe C, Guest recognition specialist at W Santiago, responded to this review

Hello Carlotinha, Thank you so much for your words, what a pleasure to know you enjoyed yourself in all of our facilities. Come back soon for a new experience! See you soon. Felipe Cartes O. - felipe.cartes@whotels.com More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I spent only one night at the W Santiago, and it was fantastic. Hotel is beautiful, staff is very polite and concerned with guests well being and experience. Room was great - corner suite, food was great, location is perfect. Will definitely stay there again when I return to Santiago.

Helpful?
1 Thank Ze P
Felipe C, Guest recognition specialist at W Santiago, responded to this review

Hello there Ze P, Thank you for your kind words! I love the fact you enjoyed your entire experience, too bad it was so short but we'll be happy to have you back for a little longer anytime you wish to visit Santiago again. See you soon hopefully. Felipe Cartes O - felipe.cartes@whotels.com More 

Atlanta, Georgia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Simply outstanding service from the Staff. We were incredibly well treated. Rooms are clean, modern and nice. Great views. Rooftop bar and Osaka Restaurant are highlights. Can over emphasize the performance of the staff during our stay.

Helpful?
1 Thank tylerwhMD
Felipe C, Guest recognition specialist at W Santiago, responded to this review

Hello tylerwhMD, Thank you so much for your amazing review! We love to read our staff makes guests feel like home, especially in our first-class restaurant Osaka and Red2One at the rooftop. We hope you come back soon! Felipe Cartes O. - felipe.cartes@whotels.com More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
KM 0
KM 0
Cuisines: French, Seafood, European
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
W Santiago reinvents the style and sophistication, becoming an icon for fashion and tendency in the city. Enjoy the WET(R) (swimming pool) with panoramic view of Santiago. Embrace yourself with the exuberating unique colors and flavors that our restaurants and bars offer. ... more   less 

Additional Information about W Santiago

Address: Isidora Goyenechea 3000, Santiago 8420505, Chile
Location: Chile > Santiago Metropolitan Region > Santiago > Las Condes
Price Range: $216 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — W Santiago 5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hotwire, Travelocity, Odigeo, Orbitz, Priceline, TripOnline SA, Cancelon and HotelTravel.com so you can book your W Santiago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
w Santiago Hotel Santiago
Hotel Style:
#22 Business Hotel in Santiago
#25 Luxury Hotel in Santiago
#29 Family Hotel in Santiago
#42 Romantic Hotel in Santiago
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