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Hyatt Centric Las Condes Santiago

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Guests1 room, 2 adults, 0 children
Traveler (69)
Room & Suite (14)
Dining (7)
Certificate of Excellence

About

#9 of 220 hotels in Santiago
Location
Cleanliness
Service
Value
Certificate of Excellence
Located in the modern district of Las Condes, Hyatt Centric Las Condes Santiago offers the perfect location to explore the hidden gems of the city. The hotel is meters away from the metro providing a perfect connection with Santiago's historical spots. The vibrant business zone is surrounded by restaurants, specialty stores, and local cafés.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Meeting rooms
Concierge
Free internet
Wifi
Public wifi
Internet
Rooftop pool
Restaurant
Breakfast available
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Room service
Minibar
Good to know
HOTEL CLASS
Hotel links
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277Reviews
6Q+A
21Room tips
Traveler rating
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Popular mentions
very friendly and cosy hotel. Well located. Restaurant and room service food is top notch. Small enough so that hotel staff know you by your name. Highly recommended and well worth it. Rooms are spacious and very comfortable.
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Review collected in partnership with Hyatt Hotels
Hotel's Favorite
beautiful design, clean, quiet, friendly staff, good area close to metro, restaurants and most anything you could need. the gym is rather small but other than that it's a great place! breakfast is plentiful w/a great deal of variety.
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Response from GerenciaHyattCentric, Director de Relaciones con Clientes at Hyatt Centric Las Condes Santiago
Responded Feb 26, 2019
Thank you very much Nancy for taking the time to share your feedback with us. We are always happy to find out that our guests enjoyed their stay and noticed we have the best breakfast of Santiago. Sincerely, Ignacio D. Guest Relations
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The staff went above and beyond to accomodate us during our stay. Our arrival and departure times were outside the norm and they went out of their way to ensure that we were taken care of. Very friendly people!
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Review collected in partnership with this hotel
Response from MarianaBurgos, Director General at Hyatt Centric Las Condes Santiago
Responded 4 days ago
Thank you for taking the time to share your experience with us and other travelers. We are glad you enjoyed your visit and most importantly, that our staff made a difference in your stay. We hope to have you back as our guest sometime in the near future. Kind regards, Mariana
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Wow Carmen I had exactly the same issue earlier this year at this hotel! I travel all the time for business and am on the road maybe 3 out of every 4 weeks so don’t have time to haggle after each trip over unauthorized charges. I like the location and modern room decor. The place is actually really nice but they also charged me an additional $500 after a two week stay! My Admin has been trying to run it down and a friend told me to alert the Police in Santiago since the receipt I signed and hotel bill don’t reflect the theft. To be clear, it wasn’t an additional charge I could easily contest but part of my only charge for the two weeks. I will never ever stay at this hotel ever again. They cannot be trusted with your credit card number. If it is some employee stealing from guests they apparently don’t care either! After lots of calls we can’t get them to do anything. I work for a large employer and so will put them on the Interpol Alert
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Response from MarianaBurgos, Director General at Hyatt Centric Las Condes Santiago
Responded 1 week ago
Thank you for sharing your experience with us and other travelers. We appreciate you enjoyed your stay, our facilities and location. We are truly sorry for the inconvenience that the extra charge in your credit card may have caused you. We assure you that this is an isolated mistake, and according to what we have already communicated to you, we will reimburse you the amount that was mischarged. We hope to have you back as our guest sometime in the near future for a better experience. Kind regards, Mariana
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Hyatt standart, only with less rooms (which for me is positive), in a very, possibly the best neighborhood in Santiago - modern buildings, restaurants, shops, pleasant walkings... Very good breakfast, nice and new rooms, adorable rooftop. Staff doing their best to please - special thanks to Olivia. Cleaning in the room bathroom could do a little better. I would definitely return.
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Response from MarianaBurgos, Director General at Hyatt Centric Las Condes Santiago
Responded 1 week ago
Thank you so much for your kind review. We are happy to learn you enjoyed our location, facilities and service - we will let Olivia know that you were pleased with her attention. Thank you also for mentioning about the cleaning, since your feedback and suggestions are always important for us - we will share this with the rest of the team. We hope to welcome you back soon in your next trip to Santiago! Best regards, Mariana
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PRICE RANGE
$160 - $291 (Based on Average Rates for a Standard Room)
LOCATION
ChileSantiago Metropolitan RegionSantiagoLas Condes
NUMBER OF ROOMS
166
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