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Icon Hotel Santiago

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Guests1 room, 2 adults, 0 children
Traveler (532)
Room & Suite (61)
Dining (27)
Certificate of Excellence

About

#71 of 219 hotels in Santiago
Location
Cleanliness
Service
Value
Certificate of Excellence
Icon is a new concept designed for the Millennial generation, located within Nueva Las Condes. It has 23 modern apartments and all rooms have unparalleled views of the mountain range and are highly equipped. BAZZAR RESTO & BAR offers a large buffet breakfast and for lunch or dinner the menu has local and international dishes, a varied selection of drinks, wines and drinks also offered in its bar. On the 23rd floor is the vibrant Club 23, where you can appreciate the view of the mountain range while enjoying a drink in the pool or terrace. Senses Health Club & Spa offers a variety of special treatments, a heated indoor pool for guests over 18 years, sauna (dry), hamman (wet) and a fully equipped gym. We have office areas to organize small meetings and meetings with all the technological equipment and 14 spacious halls with parking facilities. It is more than a hotel... YOU ARE AN ICON.
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Property amenities
Parking garage
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Shuttle bus service
Business Center with Internet Access
Conference facilities
Free internet
Wifi
Public wifi
Internet
Sauna
Rooftop pool
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Rooftop bar
Car hire
Banquet room
Meeting rooms
Fax / photocopying
Spa
Hammam
Massage
Solarium
Rooftop terrace
Baggage storage
Concierge
Newspaper
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Safe
Minibar
Hair dryer
Iron
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Trendy
Languages Spoken
English, Spanish, Portuguese

Location

Full view
507Reviews
72Q+A
15Room tips
Traveler rating
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Popular mentions
Checked into this hotel today ( 11/07/19) on the last day of an extensive month long holiday. A minimalist hotel ( I work in a furniture chain and understand the concept ) Check in a bit cold and stand offish ( on handing passport over ..... good service may be “ do you know the area ? Do you know there is a large shopping centre across the road ? ( I didn’t ... and realised two late to fill in the day ) Nothing was mentioned . Bar at pool area is outstanding/ music great : drinks great / atmosphere great / service great . Returned to room, ( large / great view ) tried to order an iron ( unusual for a $300 usd a night suite it didn’t have one ) ... phone did not work ..... all good, wandered down and had it sent up . As I have been sick for the last two weeks in this trip and am travelling alone, attempted to request ( at reception again due to phone still not working ( 6 hours later ) a room service meal to be delivered . Apparently this cannot be done at this hotel ..... you need to go to restaurant and eat before midnight ... whether you want to or not / no concern if your ill or not / ..... I have never experienced being forced to go to a “ lacking in atmosphere restaurant and sitting alone ( much less when sick ) For information sake ... I spend in my working career 4 days out of every week in a hotel travelling for my job across Australia. I do not wish to eat in a basic restaurant every hotel stay . I was advised, I could call down from “ my non working phone “ and order after midnight “ . WTF disappointment plus ./ there is a limit to being trendy or just idiotic ! To say disappointed ....... would be a major understatement. Hungry would be another word tonight ....... as I cant order food 🤷‍♂️...... as phone is still not working .
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I was at Icon for business trip and take the chance to enjoy Santiago on my free time. The location is great but the service need to improve. Breakfast team a little confused and the front office team give informations of payment but doesn't update accordingly. The room had some issues but the engineering team and house keeping fixed everything quickly.
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The room condition was clean and the accessibility to the city also was not bad. But, the staffs were so unkind and even arrogant. I asked two more towel and replace shampoo more than twice, those were not carried out. I will not never stay this hotel with paying that cost. I want to stop someone from going to stay this hotel.
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Great location, price, service and all around room. The pool is very nice and the terrace has a stunning view of the Andes. Highly recommended. Only missing a better breakfast. Price value ratio is awesome
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+1
Beautiful hotel, the location was excellent with the metro about a five minute walk, easy to get to the office, a supermarket and a mall across the road. The rooms are very nice, the amenities are very good. The staff are superb, so helpful. We were well looked after by Victor and Jean in the restaurant, the food here is very good. We don't speak any Spanish but were able to manage quite well. Would highly recommend the Turistik bus trips. Extremely good at what the do. Already looking forward to my next visit to Santiago.
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PRICE RANGE
$93 - $198 (Based on Average Rates for a Standard Room)
LOCATION
ChileSantiago Metropolitan RegionSantiago
NUMBER OF ROOMS
207
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