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Enjoy Park Lake

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1 room 2 adults 0 children
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Enjoy Park Lake
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435 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Nervesa della Battaglia, Italy
Level Contributor
80 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 5 days ago NEW

This hotel could be a top spot, it's got the potential and the location is fabulous. The food was also quite good, however the service in general needs improving. We had to wait until 6 pm to access the room...the bar staff is far too slow (or missing in action). Reception was very understanding and trying to solve any issues,... More 

Thank elefante p
Buenos Aires, Argentina
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 12, 2016

An excellent hotel just in front of Villarrica Lake, quiet, elegant, all rooms with a full view over the lake. Nice amenities, including indoor pool. Breakfast was very good, not too many options but all of them very fresh. People were very helpful and friendly.

Thank outofocus
Santiago de Chile
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 17, 2016

Very good location, halfway between Villarrica and Pucón; excellent view (from all rooms) to Lake Villarrica. Good meals, excellent bar and barman; very nice Spa, well attended by Erica, delicious pool and very good sauna. You are 10 minutes away from Pucón: great restaurants, casino, thermal waters, trekking and national parks very close by. You have lots of activities, of... More 

1 Thank etruccob
HUGO B, Director General at Enjoy Park Lake, responded to this review

Dear , we thank your feedback , we are allways working in new actions to continue making our costumer´s stay everytime more pleasant. We hope a return visit. Cordially Hugo Bofill More 

Cape Town Central, South Africa
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 22, 2016 via mobile

This hotel scores highest for the views of the lake. Make sure you get a room on the 3rd floor and upwards otherwise I think you'll see more tree trunks than the actual lake. Breakfast was very very average- buffet only. The lunch at the cafe terrace was simple and tasty and our waiter was incredibly charming and friendly. The... More 

1 Thank Candutch
Level Contributor
159 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed February 28, 2016

After dealing with UNEXPECTED INTENSE TRAFFIC and finally arriving at this lovely hotel we were so happy not having to drive another few miles to Pucon. It is no longer managed by SPG which was disappointing. The public areas are very comfortable and provide places to visit, read and play games as well as having access to a pool table.... More 

Thank LynnSeattle
Lima, Peru
Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed February 11, 2016 via mobile

We stayed here for 4 nights, the hotel is impeccable, the views from all the rooms are great, they have a nice pool outdoors also one indoors with a bar ;). The restaurant is very good too. They offer complementary breakfast it was so so they don't serve natural fruit juices the cheese wasn't good either. Something very inconvenient was... More 

Thank Carduha
Washington DC, District of Columbia
1 review
Reviewed February 9, 2016

My husband and I stayed here for 5 nights and 6 days this past January (we literally got back about a week or so ago)- a few things to note about this hotel are: 1. The staff is terrible. Well, not all staff, just the front desk staff. We originally were going to stay for 6 nights, I called a... More 

Thank Daniela_DC2016
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 5, 2016 via mobile

I very recently stayed at this hotel for 6 days with another 26 members of my family and here's what I've got to say: The rooms are not amazing, but not bad either. They have an amazing view of Villarica Lake and I think every room has a balcony which it's nice. If you are traveling with small children (as... More 

Thank Tania Z
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed February 1, 2016

We had a great three days at the Villarica Park Lake. The facility is very nice, very well kept up, and the staff was exceedingly helpful in creating activities for us. In particular, Rodrigo (I think), the person in charge of activities, seemed very knowledgeable, and set us up with great excursions from the hotel. We ate our breakfast and... More 

Thank Tccron
A TripAdvisor Member
Reviewed January 24, 2016 via mobile

The hotel was a terrible disappointment. We had booked for two nights but left in just one!! The hotel is in shambles and not at all worth the price it quotes! The pillows and linen stink. We requested for fresh pillows thrice but they just didn't seem to understand. Our room was right below the restaurant and the noise of... More 

Thank A TripAdvisor Member
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322 photos of this hotel

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Pool/Beach Area (24)
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Room/Suite (54)
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Dining (11)
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Management photos: Courtesy of the property manager

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Hotel & Grounds (17)
Pool/Beach Area (4)
Room/Suite (7)
Dining (1)
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  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
Between Villarrica and Pucon, surrounded by the captivating beauty of Southern Chile, we offer understated opulence and outdoor adventure. ... more   less 

Additional Information about Enjoy Park Lake

Address: Camino Villarrica - Pucon Km. 13, Villarrica, Chile (Formerly Villarrica Park Lake Hotel)
Location: Chile > Araucania Region > Villarrica
Price Range: $122 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Enjoy Park Lake 4.5*
Number of rooms: 70
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Questions & Answers

Here's what travelers have asked, with answers from Enjoy Park Lake staff and other travelers.
7 questions
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See all questions (7)

Questions? Get answers from Enjoy Park Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms have a view to the lake; maybe slightly better the West wing...”
 of 5 bubbles etruccob, May 17, 2016 | Read review
“Definitely a lake view room as high up as possible.”
 of 5 bubbles LynnSeattle, Feb 28, 2016 | Read review
“All rooms seem to have beautiful views over the lake.”
 of 5 bubbles PH2006, Dec 17, 2015 | Read review
“Rooms away from the elevators are quieter.”
 of 5 bubbles 840gabrielh, Dec 5, 2015 | Read review
“higher rooms have much better views”
 of 5 bubbles Howie87, May 26, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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