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Ruta 225, Km. 27 Sector Los Riscos, Puerto Varas 5550000 Chile
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (345)
Room & Suite (71)
Dining (59)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Awa
Updated 07/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 29 hotels in Puerto Varas
Location
Cleanliness
Service
Value
Travelers' Choice
The hotel is located on the shores of Lake Llanquihue, close to Puerto Varas and at the gateway to the immaculate Chilean Patagonia. It was designed by its architect owners and stands as a contemporary interpretation of the typical style of the area, combining modern and sophisticated elements with the charm of local crafts and traditions. Each of its 16 guest rooms boast uninterrupted views across Lake Llanquihue to Volcano Osorno. Guests can also enjoy exclusive access to hotel facilities, such as the spa with a semi-Olympic pool, the beach and its private jetty and the organic fruit and vegetable garden. AWA also possesses a fine dining restaurant who's gastronomic menu is based on produce from its organic garden and local growers. All the excursions are private and tailored towards the requirements of each guest, depending on their interests and preferences.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Airport transportation
Secured parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Indoor pool
Heated pool
Shallow end in pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast in the room
Complimentary welcome drink
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Bicycles available
Diving
Hiking
Fishing
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Hammam
Massage
Salon
BBQ facilities
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor fireplace
Shops
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Fireplace
Housekeeping
Minibar
Flatscreen TV
Whirlpool bathtub
Room service
Safe
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Mountain View
Languages Spoken
English, Spanish, Portuguese
229Reviews5Q+A23Room tips
Traveler rating
  • 182
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  • 1
Time of year
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Popular mentions
Andreits_Chile wrote a review Mar 2021
Chile28 contributions15 helpful votes
+1
We wanted to get away from the city before lockdown began and so we chose this great place in a quick last chance calendar spot. The hotel is not big, but it’s well designed. It has direct access to the lake, a view of it and the Volcano almost from every angle. We stayed longer than planned and simply loved it. The staff is an important part of the experience: they truly make you feel at home and they care of every little detail. The room was excellent, had a great jacuzzi and an amazing view. Simply perfect!!
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Date of stay: March 2021Trip type: Traveled as a couple
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mmlosey1119 wrote a review Apr 2020
Houston, Texas1,216 contributions118 helpful votes
+1
The hotel is in a central location for hiking and kayaking with beautiful views sitting directly on Lake Llanquihue. Although our room was on the top floor, it was at the very end and thus our view of Mount Osorno was completely blocked by trees. But we still had a spectacular view of the lake and looking down into other people's rooms so be careful if you are on a lower level that you keep your shades drawn if you don't want people to be able to see into your room. My absolute favorite thing about the hotel was the heated bathroom floors and LED lights in the jacuzzi tub. The tub was a little difficult to figure out how to fill and I had to ask for more bath salts as they weren't always automatically refilled, but I loved taking a hot colorful bath after some hard days hiking and kayaking. Although there was a fireplace in the room, which was a nice touch, we never used it since it wasn't really cold and I instead spent my free time in the tub. The room was spacious with great floor to ceiling windows for beautiful views. The stainless steel water bottles they provide with self-service water tap refills at the bar is a very nice touch.
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Date of stay: January 2020
Rooms
Cleanliness
Service
Room Tip: take a room closer to the elevator or restaurant so as not to have an obstructed view of Osorno
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2 Helpful votes
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Response from HotelAWAPuertoVaras, Hotel Manager at Hotel Awa
Responded Apr 13, 2020
Dear mmlosey111, Thanks a lot in sharing you opinion with us. They really important to continue improving day bay day! We are very happy that you liked the idea of refilling water from the bar, we think green! During winter, we will be close to do all this works and improvements to re open our best season ever. We hope to see you soon, and take care. Bests regards Matias Alamo
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365sjt1988 wrote a review Mar 2020
London, United Kingdom19 contributions6 helpful votes
+1
AWA is nothing short of superb. The design is totally unique and so different from the other hotels in the area. The views of Volcano Osorno are simply fantastic from all around the hotel, and to wake up to that view from the bedroom is rather special. Bedrooms with open fires are incredibly spacious, and the 25m pool is a treat. What we particularly loved was the free use of the hotel’s kayaks, and swimming from the private beach. The restaurant serves inventive food, all delicious and very sensibly priced. We loved the guided hike arranged for us around Osorno, and Barbara was an exceptionally good guide. Likewise Angelica at the front desk couldn’t have been more helpful. In short, if you stay one place in Chile make it AWA!
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Date of stay: February 2020Trip type: Traveled as a couple
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Response from HotelAWAPuertoVaras, Gerente Hotel at Hotel Awa
Responded Apr 13, 2020
Dear 365sjt1988, We are thrilled to be rated superb by you, this is an injection of energy to continue improving and loving this industry. I Agree with you, about the views and facilities, the are WOW! Barbara and Angelica, are the prototype of our hole staff! We hope to see you again King Regards Matias Alamo
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Emanpee wrote a review Feb 2020
Sydney, Australia2,575 contributions793 helpful votes
It was a pleasure to stay at Hotel AWA where so much thought has gone into the hotel, common and dining areas, guest rooms and amenities. Wherever you venture within the hotel, there are outstanding views to Lake Llanquihue and the Osorno Volcano. Rooms are luxuriously appointed with most comfortable large beds, excellent ensuite and spacious areas to relax. Within, rooms are very quiet. Guest facilities are excellent, with areas inside and outdoors. Meals throughout our stay were outstanding, as was the efficient service from all staff. Coupled with staying here are many optional activities. These excursions are well run, personally guided and designed with guests needs in mind. Well done to all, a memorable area of Chile.
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Date of stay: January 2020
Rooms
Service
Sleep Quality
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Response from HotelAWAPtoVaras, Gerente at Hotel Awa
Responded Feb 26, 2020
Dear Emanpee, Thank you so very much for such a nice review. We take pride in everything that we do. The owner is an architect and he designed it himself. It was a pleasure having you at the hotel. We really hope to have you back again soon. Sincerely, David Duran Experience Manager
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Oliver Vaughan wrote a review Feb 2020
London, United Kingdom13 contributions3 helpful votes
Our stay at the AWA near Puerto Montt was fantastic. A very well put together and original hotel and lovely staff. A very good restaurant and wine list. If you are visiting the lakes this is a superb hotel to make as a base.
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Date of stay: February 2020
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Response from HotelAWAPtoVaras, Gerente at Hotel Awa
Responded Feb 26, 2020
Hello OV209042, We are super happy to know that you had a wonderful stay ! These summer days are just fantastic to stay by the lake enjoying a nice glass of wine. Actually, all year-long is just fantastic to enjoy a nice glass of wine by the lake. We hope o have you back again. Best wishes, David Duran Experience Manager
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PRICE RANGE
$351 - $620 (Based on Average Rates for a Standard Room)
LOCATION
ChileLos Lagos RegionPuerto Varas
NUMBER OF ROOMS
125
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Frequently Asked Questions about Hotel Awa
Which popular attractions are close to Hotel Awa?
Nearby attractions include Lago Llanquihue (4.8 miles) and Parque Nacional Vicente Perez Rosales (1.6 miles).
What are some of the property amenities at Hotel Awa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hotel Awa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Awa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Awa?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hotel Awa?
Conveniently located restaurants include Onces Bellavista, AWA Restaurant, and Mirador Puerto Humos.
Are there opportunities to exercise at Hotel Awa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Hotel Awa have an airport shuttle?
Yes, Hotel Awa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Hotel Awa?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Does Hotel Awa have any great views?
Yes, guests often enjoy the harbor view available here.
Is Hotel Awa accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.