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Hotel Awa

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Ruta 225, Km. 27 Sector Los Riscos, Puerto Varas 5550000 Chile
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Traveler (291)
Dining (39)
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About

Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
The hotel is located on the shores of Lake Llanquihue, close to Puerto Varas and at the gateway to the immaculate Chilean Patagonia. It was designed by its architect owners and stands as a contemporary interpretation of the typical style of the area, combining modern and sophisticated elements with the charm of local crafts and traditions. Each of its 16 guest rooms boast uninterrupted views across Lake Llanquihue to Volcano Osorno. Guests can also enjoy exclusive access to hotel facilities, such as the spa with a semi-Olympic pool, the beach and its private jetty and the organic fruit and vegetable garden. AWA also possesses a fine dining restaurant who's gastronomic menu is based on produce from its organic garden and local growers. All the excursions are private and tailored towards the requirements of each guest, depending on their interests and preferences.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Free breakfast
Beach
Bicycle rental
Airport transportation
Secured parking
Free internet
Wifi
Public wifi
Internet
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Special diet menus
Wine / champagne
Bicycles available
Hiking
Fishing
Spa
Facial treatments
Full body massage
Hammam
Massage
Salon
BBQ facilities
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor fireplace
Shops
Private check-in / check-out
Laundry service
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
Boutique
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
Visit hotel website
208Reviews5Q+A21Room tips
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Popular mentions
We only were able to book one night, but well worth it. I originally booked a room in Puerto Varas, but glad we decided to change. Puerto Varas was very crowded. Awa is located just down the road and very private. The views from the hotel room are really stunning, even from the shower. The rooms are very spacious. There is kayaking on premise and some very nice bikes for guests to use. The staff is really amazing. The manager created us upon arrival and departure. Really a nice touch. We had 3 meals. The dinner was one of our favorites of a 3 week trip. We also took advantage of the sea kayak excursion, which we would highly recommend. Again the service was top notch.
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Response from HotelAWAPuertoVaras, Hotel Manager at Hotel Awa
Responded 4 days ago
Dear colnagogirl5400, Good to hear from you. Next time you stay a few more nights with us. Thanks for sharing your opinion with us. Our staff is well selected so they can make a great experience to our guests. We hope to see you again. Regards Matias Alamo
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A bit away from the city of Puerto Varas one finds an amazing boutique hotel with stunning views, superb service and food. All rooms have an amazing view of the lake. It is located a bit closer to the great hiking trails of the region than the city hotels. We also enjoyed their spa facilities.
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Response from HotelAWAPuertoVaras, Gerente Hotel at Hotel Awa
Responded 4 days ago
Hi Paul, Many thanks in sharing your opinions with us. They are really important to keep improving day by day. Being a little outside of Puerto Varas, gives you the real feeling of peace and loneliness, with a great service as you said We hope to see you soon Have a great week Regards Matias Alamo
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+1
I can understand why some rate it "Average" and some rate it "Excellent". With this quandary I have gone for the middle as the views, interesting design and food make it better than "Average" despite some shortcomings. The bedrooms have stunning views of Lake Llanquihue and Orsono Volcano. They are well laid out and make the best use of the space. The wardrobe space is limited but I imagine most guests will live out of a suitcase for a few nights. The hotel design is interesting with a lot of features. The use of concrete and glass makes for an unexpected combination in this very traditional picturesque spot in Chile. When we were there, other than the first day, it was a bit wet and cold and the use of hard and dull surfaces made it feel a little unwelcoming until the fires were lit. The lounge and bar are an extension of reception which meant it didn't really feel like a place to linger unless you had a seat in front of the fire. The level of service is a bit haphazard but it is delivered in a friendly and helpful manner. The bar isn't manned and you have to ask at reception if you want a drink. We thought the food was good and with a decent choice. When we stayed there was no one obvious in charge and it showed a little with the service. Also with all the glass it is a bit disappointing that the windows are not the cleanest with more than a few cobwebs. The glass roof for the pool could do with a good clean as it was getting a bit green. Not what you expect for this class of hotel and price. One morning our room safe decided not to work and as the manager had the skeleton key at home we had to borrow money from reception and repay them later. Good job we weren't checking out that morning to go to the airport! The beach area is made up of pebbles and you can swim from the jetty, albeit it will be a tad bracing! They had staff available there and they were attentive in bringing drinks. Towards dusk they light fire pits to enable you to enjoy the views a little longer as the sun goes down. The hotel is a little bit out on its own and is around 15km from Puerto Varas, so hiring car is helpful for venturing out.
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Response from Venture55670354286, Gerente at Hotel Awa
Responded 2 weeks ago
Dear Mr. Robert, Thank you so very much for taking the time to leave us a complete review.  We take your comments to heart and we aim to improve the details you mentioned. Our goal is to ensure excellence in everything we do and offer. While we pride ourselves in our architectural design, it is important that every aspect of the hotel stands out in a positive light. We apologize for any inconvenience that you may of had.  We hope that you will visit us again, and that our new bar-woman Rocio gets the opportunity to make you one of her signature drinks as you admire the views of the Osorno Volcano through our clear shimmering pictures windows next to the warm fireplace.  Greetings and best wishes! David Durán Experience Manager
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We were in Puerto Vara for 3 nights and unfortunately the weather wasn't very nice. However, we still loved our time due to our fantastic stay at Hotel Awa. First the staff -- they were fantastic. My husband asked if they had a place to watch a football match .... about 5 minutes after his request we got a knock at our door. They brought up a massive TV screen for us to watch in the room. That is service. Also the staff in the restaurant was great -- remembered our names, our preferences, etc. Lastly the room was beautiful. Very modern and if the weather was nice would have an amazing view. It is a drive out of town, but so worth it!
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Response from Venture55670354286, Gerente at Hotel Awa
Responded 2 weeks ago
Dear Nicole, Thank you so much for your amazing review. I am honored to respond to it, and it was a pleasure assisting you and your husband during your time at Hotel Awa. I still remember bringing up the 57" TV to your room and how surprised you both were. I know the climate during your stay wasn't ideal, however, as we say in Spanish it’s "La Magia del Sur" (the magic of the south), rain one moment and sun the next. We hope that you will visit us again, and while we can’t ensure sunny days, we can definitely guarantee an unforgettable vacation with sunshiny faces. Greetings and best wishes! David Durán Experience Manager
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Wow, this is one of the most wonderful hotels we have stayed in and we have travelled extensively. Right from the initial welcome by David at reception, to the amazing suite, spa, bar, restaurant, turndown service - it has everything you need and more. All with a very boutique and personal feel. You will not regret booking here, it was one of the true highlights of our honeymoon in Chile. Close to lots of amazing walks, hikes, boat trips, etc and less than an hour from Puerto Montt airport.
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Response from Venture55670354286, Gerente at Hotel Awa
Responded 2 weeks ago
Dear Lucy,  Thank you for your kind words. It was our pleasure having you and your husband at Hotel Awa. Honeymoons are about unforgettable experiences and memories and we feel honored to have been a part of your story. We hope that you will come back on your anniversary and celebrate many more years together. On behalf of Hotel Awa, congratulations and we hope to see you again soon. Greetings from Puerto Varas. David Durán Experience Manager
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PRICE RANGE
$418 - $601 (Based on Average Rates for a Standard Room)
LOCATION
ChileLos Lagos RegionPuerto Varas
NUMBER OF ROOMS
16
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Frequently Asked Questions about Hotel Awa
Which popular attractions are close to Hotel Awa?
Nearby attractions include Lago Llanquihue (4.8 miles) and Parque Nacional Vicente Perez Rosales (1.6 miles).
What are some of the property amenities at Hotel Awa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hotel Awa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Awa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Awa?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hotel Awa?
Conveniently located restaurants include Onces Bellavista, AWA Restaurant, and Mirador Puerto Humos.
Are there opportunities to exercise at Hotel Awa?
Yes, guests have access to an indoor pool and a sauna during their stay.
Does Hotel Awa have an airport shuttle?
Yes, Hotel Awa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Hotel Awa?
The staff speaks multiple languages, including English, Spanish, French, German, and Portuguese.
Does Hotel Awa have any great views?
Yes, guests often enjoy the harbor view available here.
Is Hotel Awa accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.