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Cheaper
Average
Higher
About
4.0
#91 of 348 hotels in Singapore
Location
4.5
Cleanliness
4.1
Service
3.8
Value
3.9
Nestled between Singapore’s two eclectic cultural enclaves, Kampong Glam and Little India, Hotel Boss, minutes to Lavender and Bugis MRT, provides modern conveniences that cater to all types of travelers. With 1,500 rooms and close proximity to Bugis and Orchard Road shopping district, it is the ideal address for exploring the many sights this vibrant city has to offer.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Residential Neighborhood
Modern
Languages Spoken
English, Chinese, Indonesian, Malay
Location
500 Jalan Sultan, Singapore 199020 Singapore
Hotel Boss
4,903 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Hotel Boss is celebrated for its prime central location, with easy access to MRT stations and local attractions, making it a hit among guests seeking convenience. The large swimming pool and additional amenities like the children's play area are highlights, as is the hotel's overall cleanliness and the comfort of its atmosphere.
However, some travelers have found the rooms to be on the smaller side and have experienced noise disruptions. While opinions on service vary, the hotel's affordability and value are consistently praised by guests.
Location
Convenient
Atmosphere
Inviting
Rooms
Cramped
Value
Affordable
Cleanliness
Meticulous
Noise level
Noisy
Service
Inconsistent
Amenities
Satisfactory
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We booked this hotel for a week of stay in Singapore during the Christmas period (7 days). As this was our first time staying at this hotel, I was pleasantly surprised to find this hotel is located near to Lavender MRT, proximity to food and shops.
The moment we arrived, staff greeted us and took care of our bags while we checked in. The lobby area is extremely spacious with plenty of comfortable sofas to sit on.The reception staff are very efficient and helpful.
There were a few minor things. When we booked our rooms, we didn't realized our room on the 18th Floor Block B was facing another grey building. The corridors carry sound very easily and guests are often not very considerate. One night we had to call the reception to complain about the guests next to our room talking so loudly at around 1:20am. The walls are very thin, when the cleaning staff cleaned the other room, pulling out the beds and pushing the bed back, it hits against the walls and the banging noise was so loud that my bed shook. The third time it happened I managed to inform the cleaning staff about this. We had breakfast at Papasan, could be better variety. Found 1 lady staff specifically to be rude when telling the guests that they cannot take away food from the restaurant. Need signage - "No take away food" allowed. Lastly, the laundromat was a blessing. You pay $5 for a load of washing and S$5 for dryer. It comes with liquid detergent. You can even do ironing. Overall the stay was pleasant.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SGSM_William_Lew, Senior Guest Services Manager at Hotel Boss
Responded Jan 4, 2020
Dear Agape99, We are delighted that you enjoyed your stay with us. We wish to assure you that our team will be looking into these as we are always looking for ways to improve on our service and efficiency.
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Positive: Convenient location, reasonable price, clean room, good wifi, lots of eating places nearby and self service laundry available.
Negative: Very small room, no face cloth or hand towel provided, no bedside tables, lots of families with young kids and it can be noisy because sound insulation is not good. The self service laundry facility is pricey ($S5 wash & $S5 dry)
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Date of stay: December 2019
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SGSM_William_Lew, Senior Guest Services Manager at Hotel Boss
Responded Jan 21, 2020
Dear Timbuk2Toronto, We are delighted that you enjoyed your stay with us. We wish to assure you that our team will be looking into these as we are always looking for ways to improve on our service and efficiency.
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This hotel was a great stop off for a couple of days sightseeing. It’s a large hotel that’s known by all taxi drivers and is in close proximity to all transport links and less than 20mins to the airport. Lots of eateries in the locality. It’s a mid range standard with an affordable price range- significantly lower than many large hotels in Singapore. The amenities in the room are a little basic and the rooms are exceptionally small, however, given the cost of real estate and the price of other accommodation- this was a minor inconvenience. This is a great choice for reliable accommodation in an accessible location.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lew William, Guest Services / Front Office at Hotel Boss
Responded Mar 8, 2020
Dear Jetsetlad, We are delighted that you enjoyed your stay with us. We wish to assure you that our team will be looking into these as we are always looking for ways to improve on our service and efficiency.
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The hotel is situated near the Little India part of Singapore. We stayed for 4 nights at this hotel. We took notice of the reviews before we went and upgraded to a premier room so that we had a reasonable space to stay in. I can confirm that the cheaper rooms are very small. We had very little interaction with the staff, but those we sought assistance from, were very helpful. The 18th floor room provided spectacular views of Singapore.
We found the room quite nice, the furniture was of a good standard, and the bathroom was acceptable. Everything was clean. Again, having read the reviews we stayed well clear of the restaurant and found many cheap local places quite close by with good quality food at very reasonable prices. For example, we paid 4.00 Singapore dollars for duck in sauce and fried rice which was a good portion size.
It is quite a way to walk to Orchard Road but there is an MRT station within 200m of the property. We found the MRT system to be an inexpensive way to get around Singapore. The average cost of a single ticket was about 1.70 Singapore dollars. There are also plenty of buses that stop just outside the hotel.
Overall, the hotel is a good business style modern hotel with reasonable amenities. The lobby tends to get very crowded, but we found upgrading the room was to our advantage.
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Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SGSM_William_Lew, Senior Guest Services Manager at Hotel Boss
Responded Jan 12, 2020
Dear J0lly_J0hn, We sincerely appreciate the recognition and it's important to us, as we know that we played a part in making your stay here, a happy and positive one. Thank you once again and we look forward to your next stay with us.
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Excellent location and excellent service. 2 minutes walk to Lavender MRT, from where almost all tourist spots are easily accessible and 10 minutes walk to Little India. The hotel has a food court which has all sorts of cuisines at a very reasonable rate. Though rooms are small, it won't make much of a difference for tourists as the time they spend in room is going to be less. The beds were still spacious enough. We stayed in a triple room, which had a double bed and a single bed.Service by the staff was excellent. Check in and check out took just minutes. And the view from the room was simply breathtaking. We got a room with the view of Marina Bay. Would definitely recommend for stay.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SGSM_William_Lew, Senior Guest Services Manager at Hotel Boss
Responded Jan 18, 2020
Dear Swatikarthik, We sincerely appreciate the recognition and it's important to us, as we know that we played a part in making your stay here, a happy and positive one. Thank you once again and we look forward to your next stay with us.
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Book the hotel thru their website last May to celebrate our Wedding Anniversary. I will list the pros and cons.
PROS - ° Booking request was granted, High floors and Late Checkout ° Room is neat and Clean ° Bed is just nice, not too soft and not too hard ° Very near to bus stop and CBD area ° Staff at the reception was cordial
CONS - ° Room too small for a couple ° Entertainment is Zero - TV only free local channel, WIFi Snail pace, the TV have option to watch YouTube but the lag freezing the screen. ° The room price is too much for $140 for such small room and toilet ° The room sound proofing is too bad that you can hear adjacent rooms conversation. ° No cabinet or closet ° I brought a wine and when I ask to borrow wine opener, they said I have to bring it down for them to open...totally no customer service ° when I want to borrow umbrella they asked a $10 deposit as if u will never return it. ° the Breakfast quite okay except u have to get it from they restaurant below and they put in a red plastic bag like from a wet market.
If you are going for a long staycation you better find a better deal. We are lucky we only have one night sta, coz if not too boring.
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Date of stay: May 2021Trip type: Traveled as a couple
Room Tip:Find better hotel deals.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lew William, Guest Services / Front Office at Hotel Boss
Responded Jun 23, 2022
Dear Wavecrushersg, We do sincerely apologies for any unfavorable incidents that took place during your stay. We take our guests' feedback very seriously and rest assured that your concerns will be highlighted to the relevant departments for further improvement. We hope that you will be able to visit us again so that we may offer you with an improved experience.
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We had early check in at about 10am and late check out at 3pm was granted.I requested for a high floor and it was also granted. The room was rather small at 14 sq m. Thankfully the view made up for the small space. We could see the Sports Hub, the Singapore Flyer and Village Hotel at Bugis. Amenities was basic with toothbrushes, shower gel and conditioning shampoo. I didn't like the dispenser with sheets of paper I stead of a toilet roll. Thankfully I was prepared and brought my own toilet roll. There is a writing table, a chair and a beside table. Bottled water was provided and the mini fridge was cold enough to store your own stuff. No bathroom slippers were provided and we weren't sure if the floor was clean enough to sit on so we sat on the bed most of the time. There is a swimming pool, a gym, a terrace and a restaurant Jubilicious on level 4. Breakfast is served at Jubilicious from 6.30 to 10.30 with a choice or western breakfast or Nasi lemak. Bread and coco krunch were provided and each of us got a cup of yogurt. Fruit juice was cordial but thankfully, there were slices of watermelon and oranges given. All in all, the breakfast was simple but tasty and substantial. The hotel is in a strategic position with Kampong Glam diagonally across the road. Walking to City Square is possible and Bugis is also not too far away. Check out was easy too. At 2.30pm the phone rang to give a reminder on the check.out. At the reception area, there were many guests checking in and out and additional staff appeared to help out.
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Date of stay: April 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lew William, Guest Services / Front Office at Hotel Boss
Responded Apr 23, 2021
Dear PNCPML, We are delighted to read that your experience. We hope to welcome you back for another excellent experience with us soon.
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My daughter and I recently spent 6 days and 5 nights in Singapore. Hotel Boss gave us a clean, compact twin bed room with all the facilities one expects of a good business hotel, and at a very reasonable cost. Its location is perfect for quick access to the metro or bus services and it is within walking distance of many places on the first-time visitor's list like Kampung Gelam and Little India. Besides that, it is quite close to the airport so the cab transit is cheap. If you choose (and I recommend this) not to eat breakfast at the hotel, there are dozens of options to fit every appetite and budget just outside and a few steps away. The reception and housekeeping staff were friendly, helpful and efficient. If I had the opportunity to visit this wonderful island again, I would choose Hotel Boss once more!
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Date of stay: March 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lew William, Guest Services / Front Office at Hotel Boss
Responded Mar 17, 2020
Dear Naomi Philippa H, We sincerely appreciate the recognition and it's important to us, as we know that we played a part in making your stay here, a happy and positive one. Thank you once again and we look forward to your next stay with us.
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I came to know about this hotel from one of my friend, every thing about this hotel is good except on the size of the rooms if we are considering as per Indian standard for 3 star and above, however I believe the average size of rooms in Singapore is smaller when compared to India.
Location wise this hotel is located at center place to various places such as little India, lavender MRT and other market. The hotel staff is very prompt and does make sure that guest are treated nicely.
Hotel rooms are clean and if you include Indian breakfast then it is average, don't expect similar buffet which hotels in India offers to you but it is sufficient. So do go for it.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SGSM_William_Lew, Senior Guest Services Manager at Hotel Boss
Responded Feb 12, 2020
Dear Nirdeshp2016, We sincerely appreciate the recognition and it's important to us, as we know that we played a part in making your stay here, a happy and positive one. Thank you once again and we look forward to your next stay with us.
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I found myself unexpectedly stuck in transit, and my work put me in this hotel. The room was clean and comfortable, but fairly basic; I found that the water temperature in the shower at night was less hot than it was in the morning, for some reason. What made the stay pleasant was that all the staff were consistently very friendly, polite and accommodating. Also, the hotel is in a pretty good location and within walking distance of Arab Street and some good local eateries. Would stay there again.
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Date of stay: March 2020
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lew William, Guest Services / Front Office at Hotel Boss
Responded Mar 16, 2020
Dear Angiekomar, We sincerely appreciate the recognition and it's important to us, as we know that we played a part in making your stay here, a happy and positive one. Thank you once again and we look forward to your next stay with us.
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There are more places to choose from in the Singapore area.
PRICE RANGE
$109 - $137 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeKallang / Crawford
NUMBER OF ROOMS
1,500
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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