JW Marriott Hotel Singapore South Beach
2,646 reviews
#23 of 364 Hotels in Singapore
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30 Beach Road Access via Nicoll Highway, Singapore 189763 Singapore
COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 11/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Hotel Singapore South Beach
Updated 11/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#23 of 364 hotels in Singapore
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
Certified SG Clean. Balancing historic heritage with contemporary style, JW Marriott Hotel Singapore South Beach offers unrivaled luxury in the downtown Singapore city center, near Marina Bay, the Central Business District and leading attractions including National Stadium & National Gallery. Find your respite in immaculate designer-appointed hotel accommodations with elegant interiors, 5-star amenities & sleek, marble bathrooms. Delight your palate with sophisticated fare at our stylish restaurants & sip creative cocktails with friends & colleagues at our chic downtown bars. Celebrate and socialize in breathtaking event venues, including our elegant, standalone Grand Ballroom with iconic interiors and a stunning Forest of Lights. After a full day of business, shopping or exploring Singapore, refresh your senses at our signature hotel spa or visit our scenic sky gardens. Work, dine, relax and explore at a luxury designer hotel in the centre of Singapore's vibrant downtown district.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Highchairs available
Airport transportation
Parking garage
Wifi
Hot tub
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Indoor pool
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Poolside bar
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Head massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bidet
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
City View
Languages Spoken
English, Chinese, Filipino, Japanese and 3 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
669Restaurantswithin 0.3 miles
69Attractionswithin 0.3 miles
Contact
30 Beach Road Access via Nicoll Highway, Singapore 189763 Singapore
Getting there
Raffles PlaceSingapore Mass Rapid Transit17 min
Rental CarsSee rental cars from $80/day
2646Reviews95Q+A100Room tips
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Popular mentions
Our wedding was held on 15/10/2021 and it came out splendidly exceeding our expectations. We were initially drawn by the ambience of the ball room, but what left a lasting impression were the support rendered by the whole team at JW Southbeach. I rarely write reviews however the service and effort provided by the team at JW Southbeach compelled me to write one. The team comprised of Sales Manager- Theresa Lee Banquet manager and team- Thana, Eshan and team AV on site- Eugene Food & Beverages- Chef So & Team Firstly, Theresa were extremely responsible and prompt in assisting my wife and I in all aspect. Starting from initial enquiries, amendments to the menu to the actual banquet day. She was extremely patient and accommodating throughout this whole journey and we were glad to be assisted by none other than her. Theresa also went above and beyond her duty by staying behind till the closing of the banquet to ensure the safety of my wife and I. Such gestures is extremely tender and reflects the overall quality of the service of the establishment. Thana and team were exceptionally attentive and thoughtful to the couple and guests. We received multiple feedbacks from our guests complimenting the service by Team especially from Thana. The whole banquet were smoothly delivered owing to their effort to iron out any sudden events. Thana was also extremely polite to the elders and even made last minute arrangements to change some dishes to accommodate my grandfather’s diet at the last minute. We were extremely grateful for this kind gesture. We were extremely grateful that the guests were taken care of by such a professional team. Eugene also worked extremely well and cohesively with our external vendors to deliver the audio and visual experience that impressed all of our guests. If you’re looking for an outstanding AV experience there is no better place than JW southbeach. Last but not least, Chef So & team delivered nothing short of excellence for the food on the actual day. All our guests were extremely impressed with the tastes and overall presentation of the food. Many guests commented that this is the best tasting that they have come across thus far for a very long time. We all know it is not easy to prepare food for large crowds. Even more so to maintain a high quality. Kudos to Chef So and Team! If anyone is looking for the perfect wedding, look no further you will not be disappointed with JW southbeach. Do look for Theresa Lee to get your amazing wedding journey started! Sincerely Boo and Wife…
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Date of stay: October 2021Trip type: Traveled as a couple
Helpful
Our qurantine experience in the suite was most wonderful. The hotel staffs were really attentive to our needs. We got surprise birthday cake for my husband from hotel during his birthday in qurantine. The quarantine food was great taste and healthy and I miss it so much I want to have daily delivery quarantine food delivery at my home. My son finger got trap between doors and the hotel staffs send cheerup candies and toys for him. Staffs often call and check on us if everything is alright. Though being in confined space for 14 days were though but overall experience at JW Marriott made it a holiday.
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Date of stay: September 2021Trip type: Traveled with family
Helpful
Everything is good! Up to standard. I got nothing to complain. The hotel team is friendly and helpful. They provide fun activities during this boring quarantine and small treats too! Thank you for the great service and hospitality.
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Date of stay: October 2021Trip type: Traveled solo
Helpful
+1
Doing a 10 day SHN quarantine here and being stuck in a room and not going out may lead one to be more detailed than normal observing the hotel As an ambassador bonvoy member, there are no points credited to the stay, nor any normal ambassador perks. I also paid more for the suite I quickly noticed most of the normal items are removed from my suite - bathrobe, body lotion, mouthwash, cotton buds etc. I had to ask for all of them to be reinstated The shower hot water takes about 5 minutes so now i have a routine where i turn it on and brush my teeth while waiting The tv signal goes erratic every hour or so. Unfortunately because i’m trapped in the room for days on end, i notice this The food provided during quarantine is probably provided by a covid central caterer and not the hotel. And it’s bad. I had to upgrade and pay extra to “premium”, which is slightly better. Posted 2 comparison pictures here. And then upgrade and pay again to hotel room service meals The calls to guest service is also hit and miss. Sometimes a friendly voice, sometimes curt I can’t enjoy the pool, gym or restaurants so can’t comment…
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Date of stay: October 2021Trip type: Traveled solo
Helpful
Response from JW Marriott Hotel Singapore South Beach, General Manager at JW Marriott Hotel Singapore South Beach
Responded 5 days ago
Dear bcheong, Thank you for taking the time to post a review of your experience on TripAdvisor. While I am pleased to note that you had an overall satisfactory experience, I do, however, apologise that certain aspects of your stay was not up to your expectations. Guestrooms for our SHN guests are set-up with the essential amenities and necessities in accordance to the guidelines from the Singapore authorities. However, we will be happy to provide our guests with the additional amenities upon request. I hope this had not caused you too much inconvenience. I do as well appreciate you for sharing your comments on the areas for improvement. Thank you once again for sharing your feedback which allow us to know what is important to our guests. I sincerely look forward to the opportunity of welcoming you back in the future. Best regards, Stephane Fabregoul Managing Director
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High standards. Up to expectations. Beautiful views. Everything in the room is good, sufficient items but the thing that made the difference was service. The swab station on the rooftop was super convenient. Management put a lot of thought and effort into planning and maintenance, and most of the staff who I encountered were genuine. Pleasant stay, good days. A surprising problem, my pillow smelt like puke or some weird smell. Not sure what happened there but chucked it in the cupboard. Another smaller one - getting the wrong food delivered twice If I could make a recommendation, better movie channels. That is all, thank you for the service and hospitality. Honoured to stay :) Good day. Best Regards, H
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Date of stay: October 2021Trip type: Traveled on business
Helpful
Response from JW Marriott Hotel Singapore South Beach, General Manager at JW Marriott Hotel Singapore South Beach
Responded 5 days ago
Dear M Hafiz, Thank you for sharing a review of your recent stay with us at JW Marriott Singapore South Beach. I am very pleased that you had an overall pleasant experience with us and enjoyed the comfort of the room and the excellent service from the team. They will be delighted to know that they had made a difference. Your feedback on the areas to improve are very much appreciated as well. I hope you will stay safe and I look forward to welcome you back again in the near future. Best regards, Stephane Fabregoul Managing Director
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PRICE RANGE
$269 - $386 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The South Beach
LOCATION
SingaporeSingaporeCity Hall / Downtown Core/Downtown Singapore / Central Area/City Area
NUMBER OF ROOMS
634
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Claim Your Listing Frequently Asked Questions about JW Marriott Hotel Singapore South Beach
Which popular attractions are close to JW Marriott Hotel Singapore South Beach?
Nearby attractions include Pororo Park Singapore (0.3 miles), Chijmes (0.3 miles), and Loof (0.2 miles).
What are some of the property amenities at JW Marriott Hotel Singapore South Beach?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at JW Marriott Hotel Singapore South Beach?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JW Marriott Hotel Singapore South Beach?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at JW Marriott Hotel Singapore South Beach?
Yes, a parking garage, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to JW Marriott Hotel Singapore South Beach?
Conveniently located restaurants include Entre-Nous creperie, Portman's Bar, and Fu Lin Men Chinese Restaurant (SRC).
Are there opportunities to exercise at JW Marriott Hotel Singapore South Beach?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does JW Marriott Hotel Singapore South Beach have an airport shuttle?
Yes, JW Marriott Hotel Singapore South Beach offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is JW Marriott Hotel Singapore South Beach located near the city center?
Yes, it is 0.7 miles away from the center of Singapore.
Are any cleaning services offered at JW Marriott Hotel Singapore South Beach?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Hotel Singapore South Beach offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.