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All reviewsorchard gatewaysomerset mrt stationrooftop poolshangri la groupvending machineshopping mallcity view roomthe club loungedirect accessshower and toilettaxi standmarina bay sandsexcellent locationorchard areamodern hotelgreat poolconvenient location
An excellent location to visit Singapore's attractions from, with the MRT (Singapore's underground train system) station directly underneath. The rooftop pool was a lovely place to relax after a busy day seeing the sights, although they could do with some more seating as we had...More
Central location in Orchard Road above shopping mall. Tube station directly underneath hotel. Hotel on 10th floor with fabulous roof top pool. Breakfast loads of choice for all nationalities. Good quality toiletries and tea/coffee plus water replenished every day. Good view of city. We were...More
Response from Hotel_Jen_Team, General Manager at Hotel Jen Orchardgateway SingaporeResponded 4 weeks ago
Thank you for the fantastic review. We are so delighted to hear that you have enjoyed the facilities and services provided by us. Indeed, our award-winning rooftop infinity pool is the best part of our hotel and also the best one that you...More
Loved my short stay here. I checked in early and was offered an upgrade by Mr. Shrini at the reception for an additional 40 SGD which was later covered by my points. The breakfast buffet is very good, love the ice cream section. The pool...More
We had a beautiful experience during our 1-night stay on August 2nd.
We very much enjoyed the pool (the reason why we chose this hotel in the first place), but we did appreciate the service from the staff at the pool bar and during our...More
lovely hotel but don't let them do your laundry! I sent a bag of t-shirts and shirts and they lost them, then they "found" them just as we were checking out. When we arrived at our next destination the clothes were shrunk. I was like...More
2 Thank stephen h
Response from Hotel_Jen_Team, General Manager at Hotel Jen Orchardgateway SingaporeResponded 5 days ago
Thanks for the review. Firstly, we regret to hear of the hiccup with your laundry. I wish to assure you that this is definitely unprecedented and an one-off incident. To this end, we apologise for your less than pleasant stay experience.
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you
amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.