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The St. Regis Singapore

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29 Tanglin Road Orchard, Singapore 247911 Singapore
COVID-19 update: See the added health and safety measures this property is taking.Read more
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StRegis.com
$259
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Free cancellation until 01/28/22
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$259
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Free cancellation until 01/28/22
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What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 07/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The St. Regis Singapore
Updated 07/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#77 of 369 hotels in Singapore
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
Situated at the heart of the city’s premier shopping district, with the world-class shopping of Orchard Road at your doorstep and the grandeurs of a 5-star hotel within, The St. Regis Singapore is the ideal residence for the discerning luxury traveller. Immerse in exquisite experiences highlighted by 299 luxuriously-appointed rooms and suites, signature restaurants and bars as well as the award-winning Remède Spa. From its location at the most coveted address, set at the crossroads of the embassy district and the UNESCO World Heritage Site of Singapore Botanic Gardens, to the legendary St. Regis Butler Service and one of the largest private art collections in the city, this is world-class hospitality at its finest. The St. Regis Singapore has been certified as an SG Clean establishment. With an SG Clean certification, the hotel is committed to upholding good sanitation and hygiene practices backed by the National Environment Agency, Enterprise Singapore and Singapore Tourism Board.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Babysitting
Children's television networks
Paid private parking on-site
Wifi
Hot tub
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Poolside bar
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Classic
Languages Spoken
English, French, Chinese, Filipino and 3 more
3011Reviews36Q+A100Room tips
Traveler rating
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Popular mentions
HPJ wrote a review Yesterday
Singapore186 contributions102 helpful votes
Check-in was fast. The room and bathroom were spacious; bigger than most hotel rooms in Singapore. Although it was crowded during breakfast, the staff were attentive and efficient. The hotel serves a variety of food for breakfast. We enjoyed the breakfast.
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Date of stay: March 2021Trip type: Traveled with family
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Angie O wrote a review Jan 10
Singapore, Singapore452 contributions137 helpful votes
Room was ready early in the day and check in procedure was efficient. Love the design of the room though some furniture seemed dated. Turn down service was completed when we were back to the room in the evening and the only butler service we asked for was coffee in the morning. Else there was nothing special about the butler service.
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Date of stay: January 2022Trip type: Traveled with family
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steventhy wrote a review Jan 6
Singapore, Singapore4 contributions3 helpful votes
First staycation in Singapore after 2 years. I have redeemed 2 nights of Double Deluxe room with this property. I had called to request for early check-in, and to my surprise, room was ready very early in the morning when I wake up. Upon arrival (shortly after noon), didn't see anyone to assist with the luggage at the drive way. Check in process is fast & quick, Magdalene is very friendly and always putting on a smile. She is very detailed to go through all the facilities booking process, guest registration process. (Thumbs up here!) She also offered the butler to take my luggage, which I kindly decline. Upon entry to room 1207, everything seems perfect. Until you tried to use the facilities. The bed is very aged, worst than what I have at home. You can feel the spring in the bedding when you lie down (I'm not more than 70kg!), and the side of the bed seems to be slanted, causing you to roll off easily. Next toilet, there seems to be a layer of dust on the toilet walls, and in the bath tube (It is the kind of dust that has been accumulated for months in your kitchen wall, which you need to scrub in order to remove). Seems like the room been vacant for quite awhile! Butler service is non-existent in Singapore. You need to phone them for service. Coffee and tea is only served between 6-11am, which is not the standards across other St Regis properties I have stayed in (KL, BKK). Turndown service is offered, they come knocking on your door everyday evening, which I declined too. Facilities - there seems to be some refurbishment around Swimming pool? There's a heavy paint smell when I pop by to take a look. Pool is small given by the standard of the hotel :( Given the COVID circumstances, booking of facilities is done via a QR code provided during chat in, or can do so via the Marriott Bonvoy app Live Chat, the Butler team will assist (but it takes awhile for them to come back with booking slots). Didnt managed to try the breakfast or other facilities. Dont think I will return here, my experience in KL and BKK St Regis are way better than here in Singapore.
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Date of stay: January 2022
Value
Cleanliness
Service
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Response from Radu Cernia, General Manager at The St. Regis Singapore
Responded 1 week ago
Dear steventhy, Thank you for staying with us at The St. Regis Singapore and for taking the time to share with us your feedback. While I am happy to hear that you had great experience at check-in with Magdeleine, please accept my sincere apologies for the disappointment in the other areas. The comfort of our guests is extremely important to us and it is certainly in our plans to refurbish the hotel. We are also looking into the service lapses and will address them as soon as possible. We truly value your loyalty and support to St. Regis and hope to have another opportunity to welcome you back to prove to you that we can deliver an experience you deserve. I understand my colleagues have been in contact with you directly. Please feel free to reach out to either of us if you do plan to return and we will gladly assist. Kind regards, Radu Cernia General Manager The St. Regis Singapore
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nsyzn wrote a review Jan 2
Singapore, Singapore3 contributions
Amazing service, from getting out of my Grab & all the way to the checking in process. Staffs were all smiling and greeting us. Even though it was NYE and was supposedly very busy, the staffs still managed to provide excellent customer service to their guests. Absolutely love the Deluxe king room!!! Honestly, the only downside is that there isn’t any bidet. The room itself has speakers and on Agoda it states that the room is soundproof. We played loud music on NYE to see if it really is soundproof and we didn’t receive any complaints. However, the next day when we played “heads up” and were laughing (noise we made we definitely softer than the previous day)..we received a noise complaint and we weren’t playing any music. We were way quieter than the previous night though, hence, our confusion. So up till now, i don’t know if the room is really soundproof or not…..and if it’s not, the room should be soundproof in order to utilise the surround sound speakers in the room. Other than that, everything else is absolutely amazing!!! would love to come back here for my next staycation!
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Date of stay: December 2021Trip type: Traveled as a couple
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Fred_Nerkos wrote a review Dec 2021
Singapore, Singapore59 contributions71 helpful votes
I had been looking forward to this staycation after not traveling for 2 years, but still with Titanium status intact. While we enjoyed the nice room, view, great shower and novelty of a hotel breakfast, the service significantly undermet our expectations for a top tier hotel. At the entrance and check in the staff appeared to be overwhelmed even though the number of guests seemed to be moderate only. The poor service and impression started at the check in. We were checking in for a 15th wedding anniversary stay. There was no acknowledgement of this. I mentioned this in passing and the host slightly giggled and ignored it. There was no second chair for my wife to sit in so she had to stand while I signed the paperwork. We paid for a suite and had gained a ‘suite nights’ upgrade to the Carline Astor suite, this was not acknowledged - I’m not sure if we actually got this or not, the suite was nice enough - high floor, botanical gardens view, but still… anyway a very poor and rushed experience. For a premium property, there is usually an offer to escort the guests to (at least) the lift, or even the room, or better still check in in the room, but nothing. Also, ‘the Astor Bar is closed on Monday and Tuesday but we can bring you a drink in the room’. Firstly this was a let down and the snack brought with the drinks was really minimalistic also. The so called butler service doesn’t really exist - it’s more like a tea coffee service + 2 items of ironing per day. There is no lobby ambience, it seems like they don’t like people to loiter there. The a la carte breakfast was ok, room was full and the staff were stretched, although pleasant. There seemed to be a mix of experienced and new staff learning the ropes. The coffee was undrinkable - this is a quick win - unburnt filter coffee would be much better. There was no turndown service. We were pushed into express checkout a couple of times but there was no draft bill provided the night before. At checkout the bonvoy desk was unattended which caused the guests behind us to be agitated. On the plus side - the room was clean and in good shape. The nespresso pods were out of stock the first day but replenished the second. My overall impression is that it is a good city hotel but seems to be a bit too busy for the available staffing, which is understandable at the moment. I would recommend it for a simple get away and the great hotel showers and bed, but not for the full 5 star experience. I hope they will be able to improve the softer aspects of the experience.
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Date of stay: December 2021Trip type: Traveled as a couple
Room Tip: Take the staycation option and enjoy the room rather than a suite
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Response from Radu Cernia, General Manager at The St. Regis Singapore
Responded 2 weeks ago
Dear Fred_Nerkos, Thank you for staying with us at The St. Regis Singapore and for taking the time to share with us your feedback. Please accept my sincere apologies that we were unable to meet your expectations, particularly in the area of service. Regardless of how busy we are, we should have been able to take better care to ensure an enjoyable experience for you and your wife. It is the little details that differentiate us as St. Regis and we are definitely working on addressing these lapses as soon as possible. We truly appreciate your loyalty and support as our Marriott Bonvoy Titanium Elite member and sincerely hope to have another opportunity to welcome you back in the future. If there is anything we can assist with, please do not hesitate to ask. Wishing you and your wife a happy belated 15th anniversary! Kind regards, Radu Cernia General Manager The St. Regis Singapore
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PRICE RANGE
$285 - $431 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the st. regis singapore hotel singapore, st regis singapore
LOCATION
SingaporeSingaporeOrchard Road / Orchard / Central Area/City Area
NUMBER OF ROOMS
299
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Frequently Asked Questions about The St. Regis Singapore
Which popular attractions are close to The St. Regis Singapore?
Nearby attractions include Tanglin Mall Bazaar (0.2 miles), Tanglin Shopping Centre (0.06 miles), and Forum The Shopping Mall (0.2 miles).
What are some of the property amenities at The St. Regis Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The St. Regis Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The St. Regis Singapore?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The St. Regis Singapore?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to The St. Regis Singapore?
Conveniently located restaurants include Hua Ting Restaurant, Merci Marcel Orchard, and il Cielo.
Are there opportunities to exercise at The St. Regis Singapore?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The St. Regis Singapore have airport transportation?
Yes, The St. Regis Singapore offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The St. Regis Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does The St. Regis Singapore offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The St. Regis Singapore?
The staff speaks multiple languages, including English, French, Chinese, Japanese, Korean, Malay, and Filipino.