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29 Tanglin Road Orchard, Singapore 247911 Singapore
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 04/20/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The St. Regis Singapore
Updated 04/20/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#79 of 374 in Singapore
Location
4.4
Cleanliness
4.7
Service
4.4
Value
4.0
Travelers' Choice
Situated at the heart of the city’s premier shopping district, with the world-class shopping of Orchard Road at your doorstep and the grandeurs of a 5-star hotel within, The St. Regis Singapore is the ideal residence for the discerning luxury traveller. Immerse in exquisite experiences highlighted by 299 luxuriously-appointed rooms and suites, signature restaurants and bars as well as the award-winning Remède Spa. From its location at the most coveted address, set at the crossroads of the embassy district and the UNESCO World Heritage Site of Singapore Botanic Gardens, to the legendary St. Regis Butler Service and one of the largest private art collections in the city, this is world-class hospitality at its finest. The St. Regis Singapore has been certified as an SG Clean establishment. With an SG Clean certification, the hotel is committed to upholding good sanitation and hygiene practices backed by the National Environment Agency, Enterprise Singapore and Singapore Tourism Board.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children's television networks
Airport transportation
Paid public parking on-site
Wifi
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Highchairs available
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Classic
Languages Spoken
English, French, Chinese, Filipino and 3 more
Hotel links
Special Offer:Long Stay Privileges
3056Reviews36Q+A100Room tips
Traveler rating
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Most Recent
Jeff wrote a review Jun 20
Denver, Colorado7 contributions7 helpful votes
I have stayed at the St Regis Singapore more than 25 times since in opened more than a decade ago and admittedly this was my first visit post pandemic but I was highly disappointed in my experience. Some data points: - they are very understaffed and have reduced the porter/doorman service to one which makes getting a taxi/car and unloading luggage impossible. We had to bring our own bags inside and no one greeted us. - it took 45 minutes to check in and while the front desk was very friendly, they were extremely slow and caused us to be late for a dinner. There was nothing complicated about our reservation so I don't understand why it took so long. - the beds remain the highlight of the rooms but the decor and technology needs updating. One of the bedside light control unit did not work at all. Both of our rooms had weird musty smells. - the shower has amazing water pressure but the rubber seal under the door was failing causing a large puddle in the bathroom. I know that this hotel has changed ownership at least once in the past several years but I hope the current owner spends some money staffing up and making necessary renovations as this used to be one of my favorite hotels. Overall this was a very disappointing stay for us.
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Date of stay: June 2022Trip type: Traveled
Room Tip: A Tip: Don't wait for a bellman to bring your bags to your room - they quoted me 45 minutes to...
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1 Helpful vote
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Response from Radu Cernia, General Manager at The St. Regis Singapore
Responded 4 days ago
Dear redsandstone40, Thank you for staying with us at The St. Regis Singapore and for taking the time to share with us your feedback. Please accept my sincere apologies that we were unable to meet your expectations during your recent stay. Our guests’ comfort and experience is of utmost importance to us and rest assured that we will make the needed improvements to minimize a similar issue from happening again, ensuring that we deliver the St. Regis brand and standards that we are renowned for. We also do have plans to refurbish the hotel and would sincerely hope to be able to showcase it to you in the near future. We look forward to welcoming you back again with a much improved experience. Please feel free to reach out to me if I can be of any assistance. Kind regards, Radu Cernia General Manager The St. Regis Singapore
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Tan Regina wrote a review Jun 14
Singapore, Singapore6 contributions
Overall ambience is great. All hotel staffs have great service and I like their butler service. The food is great for the in room dining and there’s a wide selection of semi buffet breakfast at the French restaurent. Only pity is they do not have Netflix or Disney plus channel, but they do have quite a couple of cable channels n a speaker that you can link your device via Bluetooth. Although I can see wear an tear on the bathing robes, bedsheets and wallpaper but the room cleanliness is still tip-top.
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Date of stay: June 2022Trip type: Traveled
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Tiffany wrote a review Jun 14
1 contribution
Excellent hotel that is totally stunning and top notch service! They even arrange a birthday cake for me when they know I'm celebrating a special occasion there :) Even managed to customize the cake to my preference! 5 stars experience!
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Date of stay: June 2022
Location
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Misty F wrote a review Jun 12
19 contributions14 helpful votes
The St Regis in Singapore was gorgeous. One of the highest standards anywhere that we have seen. We had four children with us, and it was a lovely time. The food was wonderful. The pool is beautiful (you wouldn’t even know you are in the heart of the city) but on the smaller side
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Date of stay: July 2021Trip type: Traveled
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JLP wrote a review Jun 6
Brisbane, Australia65 contributions23 helpful votes
+1
Where do I begin......... I have had the privilege of traveling the world in my 38 years of life, I have stayed at some stunning properties from 6 stars to hostels backpacking thru Europe. St Regis Singapore is the absolute My Everest of True Luxury. When you step foot inside this magnificent hotel you are blown away by the elegance and prestige. The time and thought to build this masterpiece of a property truly takes your breath away and exudes true timeless Luxury. The rooms are huge and just so well designed and dripping in elegance. The marble bathrooms, the chandeliers, the fixtures and mahogany....PURE CLASS is my thoughts when I stepped into our St Regis suite for the first time. The whole property is magical and we were lucky enough to call the magical place home for 23 nights. The staff, well this is the best part, every single staff member in the building ( and behind the scenes ) were absolutely remarkable. The level of service that St Regis Singapore exudes goes far beyond 6 stars in my opinion. The personalisation, responding to cues, the politness, courtesy and true passion for their job can truly be felt. If I wrote a list of names that I personally got to know and love, there would be pages and pages and no room to write this review. From the General manager, all levels of managerment, the amazing doormen and porters, concierge, the front office team, the whole F & B team, THE BUTLER TEAM ABSOLUTELY AMAZING.....THE LIST COULD GO ON AND ON...... ( FOOD WAS EXQUISITE AND LEVEL OF SERVICE SUPURB )We have to be the luckiest family in the world to have experienced St Regis Singapore as long as we did.....THIS IS WHAT A TRUE 6 STAR HOTEL SHOULD BE AND IT EXCEEDED AND EXPECTATIONS BY MILES..... Unfortunately the day before we were to fly home to Australia, my mum was rushed to hospital in an ambulance and was put in ICU on a ventilator. It truly was a traumatic and horrifying experience and by the grace of God, my dear mum survived and is going to be ok........This is were the whole entire team at St Regis ( as if they were not amazing enough took it to a whole new level) The compassion, support and understanding thru such a terrible time was such a remarkable effort on everyone's behalf. The kindness and beautiful humanity that was shown to us we'll never leave us for as long as we shall live. We truly are forever grateful and I will always call St Regis Singapore our home. Words cannot express our gratitude to every SINGLE ONE OF YOU!!! May God bless you all and again thankyou so much from the bottom of our hearts ❤️❤️❤️ To experience this Hotel is surely a once in a lifetime opportunity and I couldn't recommend ST REGIS SINGAPORE enough 10/10 is not high enough marks...... Kindest regards Jonny, Rany, Maya and Mum
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Date of stay: May 2022Trip type: Traveled
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Response from Radu Cernia, General Manager at The St. Regis Singapore
Responded 2 weeks ago
Dear Jonny, Rany, Maya and Mum, Thank you for staying with us at The St. Regis Singapore and taking the time to share with us such wonderful feedback! Your family has touched the lives of many of our team members and it has been our pleasure to have you and your family with us. We are very glad that your Mum is doing better and we truly hope to have another opportunity to welcome her and your family back to our House of Astor. Wishing all of you the very best and we look forward to seeing you again soon! With warmest regards, Radu Cernia General Manager The St. Regis Singapore
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traveloque wrote a review Jun 5
Jakarta, Indonesia55 contributions58 helpful votes
The hotel is quite good in terms of room size, 5 stars atmosphere, although the hotel building is quite old but very well maintained, the staff was very friendly and helpful in particular at reception lobby, arrival greetings except staff in restaurant (breakfast) because they were just okay. however the breakfast were good, they served delicious meal of nasi lemak, salmon rice and laksa singapore. we loved it. Meanwhile, I remember the lady staff with bangs hair and glasses, she was very kind and helpful and also a concierge staff named Mr. Shalihin who was super kind and helpful. Further, the hotel location is quite strategic and walking distance to nearest shopping center like orchard.
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Date of stay: May 2022
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John@Safehands wrote a review May 2022
Chapel-en-le-Frith, United Kingdom734 contributions47 helpful votes
+1
Now I am quite reluctant to give 4 stars when really the service was exceeding 5 stars. The reason is when I researched and made the booking it mentioned free welcome drinks and we never got them (such as tea or coffee waiting for you in your room), we didn’t get turndown service for the first couple of days and only when we mentioned it did it commence. Our first night we got no sleep as there was excessive in room party noise from adjoining rooms whom were from a wedding party and despite me calling for someone to ask them to stop, it didn’t stop until some 4-5jours later. I feel the price we paid was several hundred pounds lost for our first night expected experience, which made us tired for the first few days. Also it mentions complimentary butler tea and coffee throughout your stay in a booklet in your room and yet when checking in we were given a leaflet which showed his only being the case as it was between 6 a.m. & 11a.m. and so not throughout my stay as this implied. Any butler requested drinks out if these hours are charged. We are due to go back to Singapore in July and whilst we loved the hotel and staff, just a little unsure spending the extra for less than we expected this time. I am terminally ill and so the next will probably be my last in Singapore, so what it super special and as expected. Not that our stay wasn’t nice. I also watched a documentary on UK TV regarding the St. Regis Brand and it mentioned complimentary Tea and Coffee 24/7 via the butler service. However The staff are super friendly and the hotel has an elegant feel. We are just ordinary people and this a place where the super rich go and I can see service wise why. Always a smile and hello as you passed reception, the reception is very elegant open plan and not like a standard corporate hotel, It feels and is very personalised. There are tea and coffee making facilities in the room and a small refrigerator. The tea is TWG brand and there are free varieties of tea. The room itself was huge and ample size for me a wheelchair user. It’s not adapted but then again I did not need an adapted room. In fact it was bigger than my daughters whole flat she has just moved in to! The bed is huge and of all my hotels ever visited throughout the world this is the biggest bed ever. It was comfortable and we requested softer pillows which were not a problem. Curtains are operated by buttons in the bedside cabinets and several lighting options, however there wasn’t a setting that was just tight for what we are used to. That’s just our preferences though. Our package included breakfast and it was the largest selection of local and western dishes ever offered in any hotel ever visited. The coffee though is extremely strong and for me personally undrinkable. So we opted for hot chocolate instead. Hash browns and beans are available also but not on the menu, they must be requested when ordering. I point out the breakfast was so big that we didn’t need lunch at all any day. I also used the disabled restroom near the lobby and the emergency call button had either faeces or blood on (see photos), which is a definite no no for any establishment. It was a delayed anniversary trip due to covid and there was a chocolate cake and fruit in the room for us and rose petal which were a surprising and appreciated touch. We also got strawberries left in the room by the butler service which were covered in chocolate as if they were butler suits. Exemplary! We loved the feel of the hotel, the friendliness, the location and the staff. Oh of course and the breakfast. Would recommend, for us it was just the initially mentioned problems/promoted service discrepancies that let it down.
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Date of stay: April 2022Trip type: Traveled
Room Tip: We booked after reading what was standard services but found out they were chargeable, despite...
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gema O wrote a review May 2022
Spring, Texas14 contributions3 helpful votes
Stayed in St Regis in January on a staycation with my family. As we are titanium member, and using the suite upgrade certificates, we were upgraded to the castor suite which is very nicely put together. Nice weather coupled with a nice pool makes for a good break before school starts. No lounges were available, and while the fittings in SR SG is not as opulant as that in SR NY, it is still very nice. Check in was smooth. Butler service was abit of hit and miss, some minor misunderstanding which was quickly cleared up by Dominic Chong, who also gave us very good attention and support throughout our stay. Spa was great, with Covid restrictions in place, it was very serene and relaxing without the usual crowd. Location was off orchard road but its like a 10 minutes walk to get to where the shopping belts are, not too big an issue. Chinese restaurant was good. We wished we could have stayed longer but got a hard backend with school starting!
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Date of stay: January 2022Trip type: Traveled
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ArcticRoll wrote a review May 2022
Singapore, Singapore402 contributions117 helpful votes
Went for the high tea and it’s been a low point in our culinary journey in Singapore. For a hefty price, there’s no refills and a small amount of savouries served, of very average quality and taste. The cakes are ok, salmon quiche was dry and horrible. The “frozen strawberry Panna Cotta” served at the end had nothing frozen about it, except that maybe it was once a frozen supermarket dessert. Not nice at all. The saving grace here was that I got a Bonvoy discount, so I didn’t feel super bad about wasting time, money, appetite and calories here.
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
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Response from Radu Cernia, General Manager at The St. Regis Singapore
Responded 3 weeks ago
Dear ArcticRoll, Thank you for visiting us at The St. Regis Singapore and joining us for afternoon tea. Afternoon tea is one of St. Regis’ signature rituals and we take pride in making it an exquisite experience. I am truly sorry to hear that this was not the case this time. Our Executive Chef will be looking into the quality of the food and monitor it more stringently to ensure we deliver the highest quality consistently. I sincerely appreciate you taking the time to share with us your feedback so that we can improve. I look forward to having another opportunity to welcome you back to our hotel in the future. If you require any assistance, please do not hesitate to ask. Kind Regards, Radu Cernia General Manager The St. Regis Singapore
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Eugene Chiang wrote a review May 2022
1 contribution
Chosen St Regis as the venue for my surprise proposal and was assisted by Dominic Chong and his butler team. Kudos to Dominic, who had been with me since planning stage till D-day. He was exemplary where he tended to all of my requests with upmost dedication to ensure everything would be in order. Special shout out to Kumar as well and the rest of the butler team who assisted my family and friends with lots of personal touches to execute the surprise proposal with huge success. 10 stars to the Butler Team. -Eugene Chiang
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Date of stay: May 2022Trip type: Traveled
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PRICE RANGE
$397 - $576 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the st. regis singapore hotel singapore, st regis singapore
LOCATION
SingaporeSingaporeOrchard Road / Orchard / Central Area/City Area
NUMBER OF ROOMS
299
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Frequently Asked Questions about The St. Regis Singapore
Which popular attractions are close to The St. Regis Singapore?
Nearby attractions include Tanglin Mall Bazaar (0.2 miles), Tanglin Shopping Centre (0.06 miles), and The Attic Place (0.3 miles).
What are some of the property amenities at The St. Regis Singapore?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The St. Regis Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The St. Regis Singapore?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The St. Regis Singapore?
Yes, a parking garage, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to The St. Regis Singapore?
Conveniently located restaurants include Hua Ting Restaurant, Merci Marcel Orchard, and il Cielo.
Are there opportunities to exercise at The St. Regis Singapore?
Yes, guests have access to a fitness center, an outdoor pool, and a sauna during their stay.
Does The St. Regis Singapore have airport transportation?
Yes, The St. Regis Singapore offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The St. Regis Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does The St. Regis Singapore offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The St. Regis Singapore?
The staff speaks multiple languages, including English, French, Chinese, Japanese, Korean, Malay, and Filipino.