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Grand Park Orchard

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Grand Park Orchard
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1,204 Reviews from our TripAdvisor Community

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Showing 1,088: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW

I use quite a lot of hotels and what struck our about Grand Park Orchard are SSA: 1. Service with a Smile 2. Service from the Heart 3. Accomodating And I would like to commend the doorman, Vincent and their Sales Manager Justina Goh whom were professionals in their own field

Helpful?
Thank Janiel T
Perth, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

If the hotel boasts it's star rating on location then it's still not worth it !!! Taxis are cheap in Singapore so staying someone more comfortable would be a much better option. $343 a night for a hotel that is seriously lacking in every way. I have attached pictures ! The room is very small and climbing into the bath... More 

Helpful?
Thank VANTRI2016
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Dear VANTRI2016, i am disappointed to read that we have failed to upkeep with your expectations. Nonetheless, thank you for taking the time to write us a feedback on the areas that we should improve on, and it is definitely through constructive comments like yours that allow us to continuously improve on ownself. More 

Sydney
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

I stayed here for 3 nights on a work trip, the location is great in the heart of Orchard Road and the hotel itself is clean modern and well presented. I had a room on the 12th floor facing Orchard Road, They are doing work on the façade on street level so when I got back to the hotel after... More 

Helpful?
Thank Gordon W
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Dear Gordon W, thank you for sharing your experience we have, and i apologize on the noise disruption, caused by a renovation from a tenant in the building. I have also shared your comments on the caesar salad with my culinary team. We hope to be able to see you back at the hotel again. More 

LUCYVALE
Level Contributor
14 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

We were disappointed with the very stained carpet in our room.We have stayed a lot between family members and this time not up to scratch at all. location is spot on and that is why we came back this time. air conditioner wasn't working at first either. we must say they where quick to fix that.

Review collected in partnership with this hotel

Helpful?
Thank ROBYN C
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Dear ROBYN C, thank you for your feedback and noted on the stained carpet issue. We look forward to you returning to stay with us again, to experience the usual high hospitality standards we have delivered. More 

MREENAHL
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Location is bang on Orchard Road. however the hotel is very awkwardly modern. reception on 4th floor- room carpets are old to look. even the club room is actually quite small. cleanliness level for the price you pay leaves a lot wanting

Review collected in partnership with this hotel

Helpful?
Thank MREENAHL
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Dear MREENAHL, my apologies that we have failed to upkeep with your expectations. Please be assured that this is not the usual standards we strive for, and we hope to see you back again to experience the usual high hospitality standards we have set for ourselves. More 

Sydney, Australia
Level Contributor
3 reviews
4 of 5 stars Reviewed 6 days ago NEW

Grand Park Orchard was a a great hotel, close to many amenities. We stayed 3 nights before going on a cruise, hotel was in a good location, rooms large and fantastic bed. We used the hop on hop off bus, with a stop near the hotel and was great way to see Singapore in a short time. Would highly recommend... More 

Review collected in partnership with this hotel

Helpful?
Thank LyndaM456
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Dear LyndaM456, thank you for recommending us at no hesistation, and we are truly proud of it. Happy to know that you have reaped the benefits from our convenient location and look forward to you returning to stay with us again. More 

2 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed here for two nights on my way to Australia. When I arrived I was greeted very friendly by the door staff who offered to take my bags for me. I made my way to the reception where my check in was very easy and again the lady checking me in was very polite and helpful. I got to... More 

Helpful?
Thank Craig T
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Dear Craig T, thank you for your praises for our staff as well as facilities, and we are heartened to have you recommend us on Tripadvisor. Look forward to you returning to stay with us again. More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was here with my wife for our honeymoon august 2016. Great facilities and really nice people. Room was clean, a little noisy, but we are really in the centre of the city. Nice breakfast with a great variety to offer.

Helpful?
Thank miguelamaralnunes
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Dear miguelamaralnunes, delighted to read that you have enjoyed our hospitality and breakfast. We look forward to you returning to stay with us again. More 

dubai
1 review
2 of 5 stars Reviewed 1 week ago

The price and the calibre of the hotel did not match at all, the breakfast offering was POOR, No live stations in such a property was a let down. Room sizes and amenities were poor. The internet phone was an advantage. John your front desk manager was helpful and kind & Vincent at the door was very kind!

Review collected in partnership with this hotel

Helpful?
Thank sidarthmahindra
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Dear sidarthmahindra, on the outset, i offer no excuses except my sincere apologies on the disappointment you encountered during your stay with us. We have noted your comments on the maintainence and breakfast offerings to be improved on. Despite so, i am heartened to read that you have enjoyed the hospitality of John and Vincent, and we do hope you... More 

Brantford, Canada
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great location. On Orchard Road. Accross Takashimaya department store. Room is clean and big. Enough space for kids. Service is good. We get 1 portable phone per room that can be used everywhere we go in singapore. Also free local and international calls, and free internet from that phone. Very convenient.

Helpful?
Thank happygmb
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Dear happygmb, delighted to read that you have enjoyed our hospitality. Look forward to seeing you returning to stay with us again. More 

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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
Food & drink at the hotel
Mitzo
Mitzo
Cuisines: Chinese, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Awarded as Asia's Leading Design Hotel and one of Singapore's trendiest hotels, Grand Park Orchard is a lifestyle destination on Orchard Road. With its breathtaking herringbone design exterior glass façade and show-stopping media wall, our flagship property is a masterpiece in contemporary chic. Boasting a prime location in the heart of Singapore's premier shopping and entertainment district, Grand Park Orchard lives up to its name as Singapore's most fashionable hotel. From the designer interiors in the lobby, to 308 rooms and suites equipped with complimentary smartphone service offering free unlimited 3G internet connectivity, local and international calls to selected countries, and a metropolitan sky bar with its stunning pool, you will be greeted by cutting-edge works of style meisters at every turn. The exclusive Crystal Club and personal butlers are also available to take your experience to the next level at one of the best city hotels in Singapore. ... more   less 

Additional Information about Grand Park Orchard

Address: 270 Orchard Road Grand Park Orchard, Singapore 238857, Singapore
Location: Singapore > Singapore > Orchard Road
Price Range: $192 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Park Orchard 5*
Number of rooms: 308
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, Booking.com, Asiatravel.com Holdings, Hotwire, Travelocity, Expedia, Priceline, Odigeo and DerbySoft Ltd Shanghai HQ so you can book your Grand Park Orchard reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Park Orchard Hotel Singapore
Park Hotel Singapore
Grand Park Orchard Singapore
Hotel Style:
#52 Romantic Hotel in Singapore
#59 Business Hotel in Singapore
#77 Luxury Hotel in Singapore
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