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Hotel Royal at Queens

12 Queen Street, Singapore 188553, Singapore
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Hotel Royal at Queens
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623 Reviews from our TripAdvisor Community

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Mashhad, Iran
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

hi 1_the room is clean .good to stay . 2_bath room is almost clean. 3_the location is good but not perfect 6.5/10 4_the breakfast is not as good as 4 star hotel.something like 3 middle star hotel. 5_the staff are not perfect (especially front desk ) .some how its difficult to them to answer your questions .(not friendly but not... More 

Helpful?
Thank Amin A
Nordinroyalqueens, Manager at Hotel Royal at Queens, responded to this review

Good morning Mr Amin A Thank you for the feedback pertaining our rooms and location. On behalf of every one at Hotel Royal @ Queens, we would like to apologies for the inconvenience you face during your stay and we will work harder to make sure our breakfast/Front Office will be better, rest assure that Wifi will be provided complimentary... More 

Silkeborg, Danmark
Level Contributor
62 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Hotel has a fine location near Raffles, Chimes, big bus lines etc. Our rom on 14th floor is very nice and everything functioned. The service is very kind and helpful. Breakfast is fine and variated, but the restaurant is a bit worn out (tables etc).

Helpful?
Thank Doris F
Nordinroyalqueens, Manager at Hotel Royal at Queens, responded to this review

Good morning Ms Doris F Thank you for the feedback. We at Hotel Royal @ Queens very happy that you had a wonderful stay with us. As for the restaurant, will bring this matter to the Management for their follow up. Once again, thank you Sincerely Nordin Bin Mohamad Sales Executive (E-commerce) More 

Sydney, Australia
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Located in a central part of Singapore and close to Orchard Road, Bugis and India town. Also an easy walk to Raffles, Clarke Quay and a lot that is going on in the vibrant city-state that is Singapore. Very close to the MRT station and bus routes. Breakfast excellent with Asian and Western/German options and an egg station so you... More 

Helpful?
1 Thank ClaytonTheCat
Nordinroyalqueens, Manager at Hotel Royal at Queens, responded to this review

Good morning Clayton The Cat Thank you for the feedback. We at Hotel Royal @ Queens are happy that you had a wonderful stay with us and we hope to see you again. Cheers Nordin Bin Mohamad Sales Executive (E-commerce) More 

frimley
Level Contributor
79 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great city location, only minutes walk away from the MRT station, minutes from the main bus routes and walkable to Raffles. Excellent reception team, bedrooms, although a little dated are big by comparison to those in the more expensive chain hotels, are extremely comfortable with nice pillows. The hotel does offer an excellent buffet breakfast and unless you are looking... More 

Helpful?
2 Thank calonge78
Nordinroyalqueens, Manager at Hotel Royal at Queens, responded to this review

Good morning Calonge Thank you for the feedback. We are very happy to know that you had a wonderful stay with us and we hope to meet you again in future. Thank you Nordin Bin Mohamad Sales Executive (E-commerce) More 

Manila
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 30, 2015 via mobile

Hotel is just a few meters away from the MRT and very near Bugis. Hotel room is average and can accomodate up to 3 persons. It is located in a very quite neighborhood so no noise on the evening. It has a swimming pool and a small gym. Breakfast is just ok and have no variety, stayed for 5 nights... More 

Helpful?
1 Thank jon_avs
Nordinroyalqueens, Manager at Hotel Royal at Queens, responded to this review

Good morning Jon On behalf of everyone at Hotel Royal @ Queens. We are happy that you had a wonderful stay with us except the breakfast. We value your feedback and will work harder to improve. Once again, thank you. Sincerely Nordin Bin Mohamad Sales Executive (E-commerce) More 

Bandung, Indonesia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 28, 2015

We stayed for 4 days at this hotel. It's a completed package offered by this hotel. Great location, really closed to MRT station (less than 100m) and so with bus stop. 500 m to the Bugis village,Bugis junction for shopping and souvenir. Easy to get taxi. Orchard just 3 stops with MRT. Breakfast was in standard, lack in taste. Anyway,... More 

Helpful?
2 Thank SorayaSihombing
Nordinroyalqueens, Manager at Hotel Royal at Queens, responded to this review

Good morning Ms Soraya On behalf of every one at Hotel Royal @ Queens. We are happy that you and family had a wonderful stay with us. Wifi is complimentary to all our guest regardless in the room/Queen Brasserie or Lobby. We are sorry for the inconvenience and thank you for the feedback. Once again, thank you and "Happy 2016"... More 

melbourne
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed December 27, 2015

This hotel is in a fantastic location. The room was a fair size and comfortable. What bothered me most was the bathroom. The grout was badly discoloured with in ground mould and it just made using the shower off putting. A simple replace of the tiles would make this hotel a gem. The pool area lacks atmosphere but does its... More 

Helpful?
Thank mcgoosMelbourne
Kuala Lumpur, Malaysia
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed December 22, 2015

Stayed there overnight with family. The room was clean and functional. Breakfast had the necessary varieties and tasted average. Receptionists were average however, the concierge staff were not too attentive and did not offer much info on dining alternatives around the hotel. Location was quite good and overall an acceptable stay.

Helpful?
Thank YunOn W
Nordinroyalqueens, Manager at Hotel Royal at Queens, responded to this review

Good morning Yun On W On behalf of every one at Hotel Royal @ Queens. We would like to apologize for the inconvenience you had with our Concierge during your stay. Thank you for sharing your feedback which we deeply appreciated and once again very sorry for the inconvenience and it will never happen again. Sincerely Nordin Bin Mohamad Sales... More 

Perth
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 20, 2015

WE have stayed at the Royal twice now and found the hotel central to most things,only about 100 metres to the MRT station.The rooms have always be good and we found them clean and quiet.The breakfast catered well and we never left hungry.The staff are always helpfull

Helpful?
Thank WamanPerth
Nordinroyalqueens, Manager at Hotel Royal at Queens, responded to this review

Dear Waman Thank you for the feedback and we value it so much. We are happy that you had a wonderful stay with us. On behalf of everyone at Hotel Royal @ Queens "Merry Christmas & Happy New Year". Sincerely Nordin Bin Mohamad Sales Executive (E-commerce) More 

mangalore India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 7, 2015 via mobile

My family stayed here during our maiden visit to Singapore , our travel agent booked this one for us and it was a good choice. The rooms are clean with attached bathrooms , with a coffee maker , fridge, tv and hairdryer. Its well maintained. Gym and pool facilities are also available. morning buffet breakfast is complimentary, with widespread choices.... More 

Helpful?
2 Thank shrutisaralaya
Nordinroyalqueens, Manager at Hotel Royal at Queens, responded to this review

Dear Shrutisaralaya Thank you for the feedback. On behalf of every one at Hotel Royal @ Queens, we are happy that you had a wonderful stay with us and we hope to meet you again. "Merry Christmas & Happy New Year" Sincerely Nordin Bin Mohamad Sales Executive (E-commerce) More 

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