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Fragrance Hotel - Pearl

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221 Reviews from our TripAdvisor Community

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Showing 132: English reviews
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW

I traveled with my wife in Dec 2015. Hotel Fragrance is a good budget hotel to stay. Room service is ok. Room interior is very good. Rooms are small but not bad. All facilities in room is like 5 star.

Helpful?
Thank Vipin J
Frankfurt, Germany
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

For the price the room was ok. Most part was clean and we had a window and a working cooking system. The shower curtains had mold. The WiFi is working not so good. And the service staff was unfriendly. But can be that was just that one guy. In general we were quite fast in the centre. And for a... More 

Helpful?
Thank Nina G
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

This is our first day in Singapore. We felt a bit tired, but Enjoyed wonderful services provided by the hotel,especially Natasha,Sharlene,and Kelvin.Thank you very much for your friendly smiles and considerate advices.

Helpful?
Thank JaneYuxuyan
Burnie, Australia
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Motel was great for the price and in a wonderful location, very clean and the bed was comfortable. I arrived with my two adult daughters with a lot of luggage early and they let us into the room. We had a couple of tours and they looked after our bags before we had to catch our plane. They gave... More 

Helpful?
Thank cassa2273
Farmington Hills
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I wanted to save some cash on a business trip and booked here as (nearly) the lowest cost available through my company booking agency. The overall experience was good. The room was very basic and smaller than other rooms I've stayed in (in Singapore), but everything was very clean and functional. Check-in/out was a breeze and the room was quiet... More 

Helpful?
1 Thank Mark M
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 25, 2016 via mobile

Went on early jul 2016 for first time via walk in the staff at the front desk, rahul was helpful & able to get last minute room..the room was big & we love the rm.. 23 july 2016, we book room via online booking. Upon checking in, a lady staff, nadiah was SUPER STUCK UP and give US ARROGANT LOOKS... More 

Helpful?
1 Thank Liani L
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Pearl, responded to this review

Dear Liani, I understood you had reserved a Deluxe Room on the 10 and 23 Jul and you were accommodated on the second level of the property on both occasions. Having taken into consideration of the building design, the room you had been accommodated during your second stay is situated at the corner and is thus considered smaller than the... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 19, 2016

the room is quite standard, the floor is dirty! Should be clean first before the guest come to the room! I couldn't put off my shoes in the room. After waiting for about 2 hours the staff coming to clean the floor but sadly it's still not clean enough. Only thing you should choose this hotel for its price.

Helpful?
2 Thank Hadiyaksa U
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Pearl, responded to this review

Dear Hadiyaksa, Thank you for your feedback. I am sorry to learn that you had found the cleanliness of the room floor not to your expectations. The Housekeeping Dept. had been notified of this matter and they will work to improve on the cleanliness standard of the hotel. Please accept my apology for this lapse. Regards, Jack Chee Customer Relations... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 19, 2016

This hotel is cheap, so do not expect 10x more than you paid for. Meanwhile I was positively impressed how far they came in attempt to help me. First, rooms are small, clean, air conditioned. No cockroaches or any other unpleasant surprises. Only thing I missed was fridge but again, looking on price I should not complain. Internet worked well,... More 

Helpful?
1 Thank Tõnu S
COIMBATORE
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 5, 2016

When we reached in the morning and enquired about our stay (as I booked this hotel online) the staff was not able to understand even English language. Rooms are very small. However Singapore is an expensive city but this hotel is not as per 2 star category. No drinking water. If you want more drinking water you have to buy... More 

Helpful?
2 Thank UMASHANKAR73
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Pearl, responded to this review

Dear Umashankar73, I am sorry to hear of the communication issue between your good-self and the hotel staff. I am attributing it to a language and cultural barrier that might have resulted in the concern staff being unable to understand your query. While the hotel provides two complimentary mineral water bottles on a daily basis, guests can replenish directly from... More 

Riyadh, Saudi Arabia
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 22, 2016

We came there as a budget guests, meaning, we booked the cheapest room. The staffs in the main reception were not approachable and did not even try to help when our bus was waiting upon check out. Hope that even if it's just on a budget, they will be helpful. There would be a great difference when the guests are... More 

Helpful?
1 Thank frencel h
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Pearl, responded to this review

Dear Frencel H, I had noted your feedback of the encounter with the reception staff during your hotel departure. As your stay had occurred last Aug, I apologise I am unable to conduct a further investigation on this matter. Nevertheless, the hotel will keep your feedback in mind and continue to drive to provide quality and consistent customer service to... More 

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Staying in Geylang

Neighborhood Profile
Geylang
Only a short journey from Singapore’s sparkling and polished city center, Geylang is a world away. Here in one of the least touristy areas of Singapore, visitors are privy to an unfiltered glimpse of Singapore life. On Sunday afternoons, migrant workers gather in Geylang to let off steam after a tough week. At the eastern end of Geylang Road, families and friends happily enjoy picnics. By contrast, at the western end, a more colorful side of Singapore can be seen, as street workers mingle with Sunday revelers in outdoor coffee shops. Take a friend, grab a beer and a local meal (frog porridge, perhaps?), and settle in to enjoy the show.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Fragrance Hotel - Pearl

Address: 21 Lorong 14 Geylang, Singapore 398961, Singapore
Location: Singapore > Singapore > Geylang
Price Range: $42 - $78 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fragrance Hotel - Pearl 3*
Number of rooms: 129
Reservation Options:
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Also Known As:
Fragrance Pearl Singapore
Fragrance Hotel - Pearl Singapore
Hotel Style:
#5 Best Value Hotel in Singapore
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