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Fragrance Hotel - Pearl

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215 Reviews from our TripAdvisor Community

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Showing 127: English reviews
1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

Went on early jul 2016 for first time via walk in the staff at the front desk, rahul was helpful & able to get last minute room..the room was big & we love the rm.. 23 july 2016, we book room via online booking. Upon checking in, a lady staff, nadiah was SUPER STUCK UP and give US ARROGANT LOOKS... More 

Helpful?
Thank Liani L
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

the room is quite standard, the floor is dirty! Should be clean first before the guest come to the room! I couldn't put off my shoes in the room. After waiting for about 2 hours the staff coming to clean the floor but sadly it's still not clean enough. Only thing you should choose this hotel for its price.

Helpful?
Thank Hadiyaksa U
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

This hotel is cheap, so do not expect 10x more than you paid for. Meanwhile I was positively impressed how far they came in attempt to help me. First, rooms are small, clean, air conditioned. No cockroaches or any other unpleasant surprises. Only thing I missed was fridge but again, looking on price I should not complain. Internet worked well,... More 

Helpful?
Thank Tõnu S
COIMBATORE
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When we reached in the morning and enquired about our stay (as I booked this hotel online) the staff was not able to understand even English language. Rooms are very small. However Singapore is an expensive city but this hotel is not as per 2 star category. No drinking water. If you want more drinking water you have to buy... More 

Helpful?
Thank UMASHANKAR73
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Pearl, responded to this review

Dear Umashankar73, I am sorry to hear of the communication issue between your good-self and the hotel staff. I am attributing it to a language and cultural barrier that might have resulted in the concern staff being unable to understand your query. While the hotel provides two complimentary mineral water bottles on a daily basis, guests can replenish directly from... More 

Riyadh, Saudi Arabia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 22, 2016

We came there as a budget guests, meaning, we booked the cheapest room. The staffs in the main reception were not approachable and did not even try to help when our bus was waiting upon check out. Hope that even if it's just on a budget, they will be helpful. There would be a great difference when the guests are... More 

Helpful?
Thank frencel h
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Pearl, responded to this review

Dear Frencel H, I had noted your feedback of the encounter with the reception staff during your hotel departure. As your stay had occurred last Aug, I apologise I am unable to conduct a further investigation on this matter. Nevertheless, the hotel will keep your feedback in mind and continue to drive to provide quality and consistent customer service to... More 

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Birmingham, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 19, 2016

We stayed here for 2 nights in April with our 4 year old daughter. Whilst we understand that this is a 2 star hotel in an expensive city, we were disappointed. It doesn't take much to clean properly or apply a lick of paint. We asked to move from the first room due to the cleanliness. Whilst the staff were... More 

Helpful?
Thank MartnRach
Perth, Australia
Level Contributor
58 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed May 10, 2016

I stayed here for 2 nights in a Superior room. The rooms are a little cramped but the layout is quite good and is comfortable enough for a night or two. The room was clean and the bed comfortable and the a/c worked well. The hotel is located in one of the quieter streets in this area and the noise... More 

Helpful?
1 Thank Nod069
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 4, 2016 via mobile

A last minute booking. Requested for a double bed as my infant son sleeps in the middle. Got a double free upgrade to premiere by mr.thiam chye(?). Thank you. Room was great. Except for the water. The shower head and shower hose had a leak and we had minimal water to shower with. Needs painting though under the mounted table.... More 

Helpful?
Thank Eeqah A
Dubai, Dubai, United Arab Emirates
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed April 26, 2016

We stayed here for 4 nights and had a standard double room which was more than adequate as we were out sight seeing for most of the day. It is a modern hotel with contemporary and pleasant design. My room was a fairly decent size with good space for clothes, a comfortable bed, desk, good lighting, large wall tv,...

Helpful?
Thank Mozin G
Kuala Lumpur, Malaysia
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 11, 2016

Value for budget traveler but not for business traveler. I have seen small cockcroach inside bed room. The wifi is free but is very weak, you can even load google and very slow. Bed is not comfortable and is slightly uneven surface. Once you wake up, you will find backache. Towels has to change and since its's really yellowish and... More 

Helpful?
1 Thank KLLoy
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Geylang

Neighborhood Profile
Geylang
Only a short journey from Singapore’s sparkling and polished city center, Geylang is a world away. Here in one of the least touristy areas of Singapore, visitors are privy to an unfiltered glimpse of Singapore life. On Sunday afternoons, migrant workers gather in Geylang to let off steam after a tough week. At the eastern end of Geylang Road, families and friends happily enjoy picnics. By contrast, at the western end, a more colorful side of Singapore can be seen, as street workers mingle with Sunday revelers in outdoor coffee shops. Take a friend, grab a beer and a local meal (frog porridge, perhaps?), and settle in to enjoy the show.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Fragrance Hotel - Pearl

Address: 21 Lorong 14 Geylang, Singapore 398 961, Singapore
Location: Singapore > Singapore > Geylang
Price Range: $40 - $75 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fragrance Hotel - Pearl 3*
Number of rooms: 129
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Also Known As:
Fragrance Pearl Singapore
Fragrance Hotel - Pearl Singapore
Hotel Style:
#5 Best Value Hotel in Singapore
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