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Fragrance Hotel - Crystal

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482 Reviews from our TripAdvisor Community

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Showing 341: English reviews
Doha, Qatar
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is our first anniversary celebration. We decided to have a tour package in tri-city (Singapore-Malaysia-Indonesia.) During our 4days stay in Singapore, Fragrance Hotel - Crystal is our official hotel. The hotel is newly renovated and it's located near bus station and easy access to all establishments. The reception is small but very clean. I'm also amazed with there staff-... More 

Helpful?
Thank FergaSon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Service was very good, all of the staff we encountered spoke good English. The location is funny - it is situated in a red lights district, but we had no problems at all - close to metro and bus stations, and also a lot of cheap places around for shopping or eating out. Our room was very comfortable and clean,... More 

Helpful?
1 Thank Mariq N
Cebu Island, Philippines
1 review
5 of 5 stars Reviewed 4 weeks ago

very good customer service, safe area, cold aircon, a very good hotel to stay, good hotel to stay for those who are in a tight budget.... THANK YOU SO MUCH FRAGRANCE HOTEL CRYSTAL, ESPECIALY TO THOSE VERY ACCOMODATING AND FRIENDLY EMPLOYEES

Helpful?
Thank kier1994
Phuket, Thailand
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I and my family had been travelling by car all the way from Thailand to Singapore and we were staying the Fragrance Hotel – Crystal during our holiday on 25-27 April 2016. We got a big trouble during the check-in as I did a mistake when I made a booking. I actually meant to book 1 rooms for 2 night... More 

Helpful?
Thank Aht-Yomyai
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Crystal, responded to this review

Dear Yomyai, It must have been an amazing road trip, to have embarked on a more than 900km journey from Thailand to Singapore! I am glad to hear of the assistance rendered by the Front Desk Team, whom had helped in the resolving of your reservation issue confirmed through the hotel's online travel agent partner. We look forward to welcoming... More 

Kuala Lumpur
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 18, 2016 via mobile

Despite the hotel's location in the middle of a red light district, it's very safe walking around, as in everywhere else in Singapore. Convenient location with lots of good eateries & convenience stores nearby. Bus stops & MRT within short walking distance. Hotel looks new after recent renovation and room is clean & comfortable. They even change my towels everyday!... More 

Helpful?
Thank DTanKL
Kuala Lumpur, Malaysia
Level Contributor
426 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 354 helpful votes
3 of 5 stars Reviewed July 9, 2016

Room was very new and in good condition. Comfortable and clean. The hotel is in Geylang area, accessible via Aljunied MRT as well as Mountbatten MRT. When asked, the receptionist told us that we can't walk to Mountbatten. After a couple of days, we tried and found that it's actually nearer to walk to Mountbatten. Disappointed that the staff could... More 

Helpful?
Thank highfever88
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Crystal, responded to this review

Dear HighFever88, Yes, travellers might be pleased to note that Fragrance Hotel - Crystal had recently completed its refurbishment works in Dec last year. Hence, the rooms and its amenities are all brand new. You are correct to point out that the hotel is located within walking distance to these two train stations: - 950m walk to Mountbatten MRT Station... More 

Robina, Australia
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 29, 2016

The hotel has been totally renovated recently so everything is beautiful and new. The bed was comfy and the sheets were beautiful, white and clean, as were the towels. The room is small but comfy for a couple. Staff friendly and helpful with very good service. We thought there was no hot water and mentioned that but all we had... More 

Helpful?
1 Thank Lynette4227
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Crystal, responded to this review

Dear Lynette4227, Thank you for staying with us! I am sorry to learn that you had been unaware of the water heater switch located outside the bathroom wall. For the traveller's information, guests are required to turn on the switch to enjoy this hot shower facility. Regards, Jack Chee Customer Relations Manager More 

Philippines
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 17, 2016

We booked for one night in this place. It was accessible by public transport. Everything is as expected. We didn´t have issues with the reservations done online and the staff was okay. The place was tidy.

Helpful?
Thank Xhena_23
Singapore, Singapore
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 10, 2016

Booked this hotel at opening promo rate. Hotel can be reach by bus with just 2 minutes walk. Clean and modern design newly renovated rooms compared with others Fragrance Hotel. Staff was helpful during check in and check out. Recommended stay.

Helpful?
Thank YLT1987
Jakarta, Indonesia
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 29, 2016 via mobile

Considered as new property or just recently renovated. We enjoyed opening promo rate. Staff was helpful during check in and check out. Location is in Geylang, as long as you dont go outside in the evening, the hotel is safe for your children. 10 mnts walking distance to Aljuneed MRT station which is not bad.

Helpful?
1 Thank Agus R
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Geylang

Neighborhood Profile
Geylang
Only a short journey from Singapore’s sparkling and polished city center, Geylang is a world away. Here in one of the least touristy areas of Singapore, visitors are privy to an unfiltered glimpse of Singapore life. On Sunday afternoons, migrant workers gather in Geylang to let off steam after a tough week. At the eastern end of Geylang Road, families and friends happily enjoy picnics. By contrast, at the western end, a more colorful side of Singapore can be seen, as street workers mingle with Sunday revelers in outdoor coffee shops. Take a friend, grab a beer and a local meal (frog porridge, perhaps?), and settle in to enjoy the show.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Fragrance Hotel - Crystal

Address: 50 Lorong 18 Geylang, Singapore 398824, Singapore
Location: Singapore > Singapore > Geylang
Price Range: $42 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fragrance Hotel - Crystal 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Fragrance Crystal Singapore
Fragrance Hotel - Crystal Singapore
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