We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 317 hotels in Singapore

Somerset Bencoolen

270 reviews
Save
Traveler (201)
Room & Suite (72)
Pool & Beach (36)
Overview
  • Excellent30%
  • Very good56%
  • Average12%
  • Poor1%
  • Terrible1%
Travelers talk about
“mrt construction”(13 reviews)
“rooftop pool”(22 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
Fitness center
4.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel"},"scriptFlags":null}
Reviews (270)Write a Review
There are newer reviews for Somerset Bencoolen
See the most recent reviews
Filter reviews
242 results
Traveler rating
79
128
27
3
5
Traveler type
Time of year
LanguageEnglish
More languages
79
128
27
3
5
Show reviews that mention
All reviewsmrt constructionrooftop poolbedroom apartmentbencoolen mrt stationfamily apartmentcentrally located and within walking distanceplaza singapurabasic equipmentbras basahminimum staylarge fridgenice apartmentorchard roadserviced apartmentsliving arealaundry roomtaxi rank
FilterEnglish
Updating list...
11 - 15 of 242 reviews
Reviewed December 7, 2017

Fast check-in process, clean rooms with full amenities. The swimming pool on the roof is very nice where you can swim while looking at the surrounding buildings. There is also a swimming pool and play area for children. Very strategic location, walking distance to orchard...More

1  Thank Heidi K
Response from Cynthia L, Guest Relations Manager at Somerset BencoolenResponded December 11, 2017

Dear Heidi K, Greetings from your friendly team at Somerset Bencoolen Singapore! Thank you for choosing our serviced residence for your recent family’s early Christmas celebrations and for your positive feedback. We are delighted you had enjoyed most aspects of your stay with us and...More

Reviewed December 3, 2017 via mobile

This motel has a lot to offer. It is close and convenient with the new Bencoolen MRT and taxi rank right outside the door. Not far to Plaza Singapura and Orchard Road. Staff on arrival are polite and efficient. These are apartments with a kitchen...More

Thank Sue D
Response from Cynthia L, Guest Relations Manager at Somerset BencoolenResponded December 6, 2017

Dear Sue D Greetings! We deeply regret to learn you did not fully enjoy your stay at our serviced residence and we sincerely apologise for the disappointment caused to you by the condition of this property. Kindly allow us to assure you our management shall...More

Reviewed November 26, 2017

We got a 2 bedroom/2bathroom deluxe apartment for 3 adults / 2 children. A major problem we had was faulty airconditioning, which in a city like Singapore, is inexcusable. The hotel is old - rooms are dated, and airconditioners are old and dirty. When we...More

Thank yoda7416
Response from Cynthia L, Guest Relations Manager at Somerset BencoolenResponded November 27, 2017

Dear yoda7418, Greetings! Thank you for choosing our serviced residence for your recent family holiday and for your valuable feedback on your stay with us. We are truly sorry for the discomfort and disappointment caused to you by the faulty air-conditioning unit in your 2-bedroom...More

Reviewed November 15, 2017

Had great stay at centrally located Somerset Bencoolen for Formula 1 Grand Prix. Reception staff extremely obliging allowing early checkin as our flight arrived 0800. Rooms dated but had everything we required to be self sufficient if needed. A continental breakfast was included in tariff...More

Thank Leonie W
Response from Cynthia L, Guest Relations Manager at Somerset BencoolenResponded November 16, 2017

Dear Leonie W, Greetings from your team at Somerset Bencoolen! Thank you for taking time to share your stay experience at our serviced residence during the recent F1 Grand Prix period and for your honest views on our service and property. We are delighted you...More

Reviewed October 27, 2017

Staff named Ley Jay from Somerset Bencoolen told me 3 times a delivery had not been received when it had. He then delivered the package to my room after i threatened to make a complaint to police. I also told him i would be out...More

Thank Brad D
Response from Cynthia L, Guest Relations Manager at Somerset BencoolenResponded November 3, 2017

Dear Brad D, Greetings! Thank you for your continued support for our serviced residence and for your feedback. Please accept our sincere apologies for any inconvenience and disappointment caused to you during your recent stay with us. Kindly be assured our management has taken note...More

View more reviews
PreviousNext
12345649
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Breakfast included
Free High Speed Internet ( WiFi )
Hotel Amenities
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$144 - $359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#48 Family Hotel in Singapore
#64 Business Hotel in Singapore
#70 Romantic Hotel in Singapore
#101 Luxury Hotel in Singapore
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
$144 - $359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#48 Family Hotel in Singapore
#64 Business Hotel in Singapore
#70 Romantic Hotel in Singapore
#101 Luxury Hotel in Singapore
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (201)
Room & Suite (72)
Pool & Beach (36)
Dining (9)
Hotel & Grounds (77)
Family and Play Areas (14)
Bathroom (12)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Cherry5O
December 20, 2017|
AnswerShow all 5 answers
Response from Dean A | Reviewed this property |
Yes hairdryer, Separate pool towels. Rooms served daily.
1
Vote
Cindy C
October 10, 2017|
AnswerShow all 2 answers
Response from Marisa R | Reviewed this property |
you can use the sofa in the living room to sleep or pay an extra bed
0
Votes
Cindy C
October 10, 2017|
AnswerShow all 2 answers
Response from roberthI9593GJ | Reviewed this property |
A small sleeper sofa in the sitting room.
0
Votes
Room Tips
"No good room until airconditioners get changed"
Read review
"Higher the better"
Read review
"Avoid high floors on the Selegie Road side as these are noisy with night revellers."
Read review
"Our room requests were not honoured"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite