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Carlton City Hotel Singapore

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Traveler (873)
Room & Suite (375)
Dining (95)
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Overview
  • Excellent49%
  • Very good39%
  • Average9%
  • Poor2%
  • Terrible1%
Travelers talk about
“tanjong pagar”(75 reviews)
“mrt station”(89 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
All hotel details
Rooms
Apr 29Apr 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,611)
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1,198 results
Traveler rating
579
452
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579
452
116
31
20
Show reviews that mention
All reviewstanjong pagarmrt stationmaxwell food centrerooftop barclub roomwalking distance to chinatownmodern hotelbusiness districtfree wifiminute walkwater pressureraffles placehawker centrebusiness tripmobile phoneexcellent hotelstayed here for nights
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11 - 15 of 1,198 reviews
Reviewed 4 weeks ago

1. Mildew smell in room and mildew bad in the bathroom/shower area. (see pic) 2. Breakfast is bad. Food is always cold no matter what time you arrive. Food quality and selection is very poor. McDonalds is higher quality :( 3. Claims to be "eco-friendly"...More

Thank lee l
Response from CarltonCityHotelSG, Guest Relations Manager at Carlton City Hotel SingaporeResponded 4 weeks ago

Dear lee l, Thank you for taking the time to give us your feedback. We sincerely apologise for the observations that have been listed in your review and for the inconvenience caused. The comfort of our guests is our top priority; your feedback on the...More

Reviewed March 13, 2018

We stayed at this hotel for a week in January. Its location is perfect and within walking distance to Chinatown and hawker centres as they are a short walk away. If visiting in the rainy season, it is actually possible to walk from the hotel...More

Thank SaveWindowSeat
Response from CarltonCityHotelSG, Guest Relations Manager at Carlton City Hotel SingaporeResponded 5 weeks ago

Dear SaveWindowSeat, Thank you for your detailed review. While we are delighted to note that you were pleased with your stay experience, we would like to apologise for the issues regarding the towels and the shower facilities, as well as the inconvenience caused. Our team...More

Reviewed March 12, 2018

we are three girls who booked the triple room. the hotel located not much far. we took a taxi from Changi to there cost SGD30 (midnight). the opposite store where you can found plenty of cheap food! the restaurant surrounding there are Korean and Japanese.More

Thank Natprapa
Response from CarltonCityHotelSG, Guest Relations Manager at Carlton City Hotel SingaporeResponded March 15, 2018

Dear Natprapa, Thank you for the 5-stars review! We are pleased to note that you have had a great stay and enjoyed the convenience of our locale. Be sure to try out our restaurant, Plate on level 3 for refreshing culinary creations on your next...More

Reviewed March 6, 2018

Staying at the Carlton City Hotel - Singapore was somewhat of a disappointment. Overall they are far to expensive for the room provided. Front desk tried to pull some classic BAIT and SWITCH, they first make sure they take the full payment and then say...More

Thank Thanks4Zero
Response from CarltonCityHotelSG, Guest Relations Manager at Carlton City Hotel SingaporeResponded March 9, 2018

Dear Matthew W, Thank you for your feedback. We sincerely apologise for observations that have been mentioned. The comfort of our guests is our top priority; your stay experience is of utmost importance to us. We understand that our team was able to move you...More

Reviewed February 21, 2018

very beautiful hotel , room very clean , very good and nice staff , nice pool , location as well its good , its was a great stay, close to shopping mall, we enjoyed our stay and would recommended to others

1  Thank Kasia Z
Response from CarltonCityHotelSG, Guest Relations Manager at Carlton City Hotel SingaporeResponded February 26, 2018

Dear Kasia Z, Thank you for the 5-stars! We are glad that you enjoyed your stay at Carlton City and that you would recommend us as your choice hotel. We definitely hope to have you back with us soon! Carlton City Hotel Singapore

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About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$161 - $305 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Luxury Hotel in Singapore
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$161 - $305 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Luxury Hotel in Singapore
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveler (873)
Room & Suite (375)
Dining (95)
Pool & Beach (50)
Amenities (48)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
souths123
February 13, 2018|
AnswerShow all 5 answers
Response from Gillian L | Reviewed this property |
Hello Sorry I’m not sure as we didn’t book club lounge
0
Votes
souths123
January 23, 2018|
AnswerShow all 6 answers
Response from Dcrn999 | Reviewed this property |
UK style 3 flat pin plugs
0
Votes
Room Tips
"easy to access"
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"All the rooms are the same size which is not great for a 5 star hotel"
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"Pay more for a club room and you won't regret it."
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"I have only stayed here once so can't really recommend a better position."
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