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Carlton City Hotel Singapore

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#37 of 305 Hotels in Singapore
Certificate of Excellence
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Carlton City Hotel Singapore
Carlton City Hotel Singapore
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1,159 Reviews from our TripAdvisor Community

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Showing 884: English reviews
Level Contributor
50 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed in this hotel for almost 2 weeks. I would stay there again. The rooms were good there is the city view and harbour view, I had one of each. Having stayed there for so long in a conference, the food became quite monotonous as we ate the buffet every lunchtime. Actually, really boring. Thankfully, one of our colleagues complained... More 

Helpful?
Thank Mlsoong
Hobart, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just spent 3 nights in a Club Room. The Carlton Club lounge was far more than we expected with the service provided by Shek Ezra outstanding. A friendly welcome each night and food & beverages served with a welcoming smile. The dining room on level 3 was highlighted by the service given by Durga. Her friendly smile and... More 

Helpful?
Thank Wendy54_12
Woombye, Australia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

The standard of service throughout the hotel was consistently excellent, with no shortcomings anywhere. The room was spacious and comfortable with a good vista of the harbour from Level 26. Always some activity to observe in a busy port. We took advantage of the Club Lounge facilities on Level 28 to enjoy breakfast with a view and complimentary hors d'oeuvres... More 

Helpful?
Thank AlanPhyll
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I enjoyed this hotel as it was easy walking distance to my office. The breakfast in the morning was quite good, and all of the staff were very friendly and helpful whenever I had a question. I would stay here again the next time I'm in Singapore.

Helpful?
Thank Grace F
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Had a 2D1N at this amazing hotel which is located very near Tangjong Pagar mrt. For the price you pay, I'm sure this hotel won't disappoint you. Located very near to bars and some famous Korean restaurants, you will have the best choice of different types of variety of food to choose from. What's more, the breakfast buffet is simple... More 

Helpful?
Thank Zeight Z
CarltonCityHotelSG, Guest Relations Manager at Carlton City Hotel Singapore, responded to this review

Dear Zeight Z, Thank you for awarding us 5-stars! We are happy to hear that you enjoyed your staycation at Carlton City. We do hope you managed to use our facilities such as the gym or the pool, or even spend the evening at our rooftop Graffiti Sky Bar (it has an amazing view). If not, we do hope to... More 

Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is a great place for the corporate traveller. Well equipped comfortable rooms with complimentary wifi and mini bar packages available. Conveniently located and within waking distance of the business district. There's a number of bars and a hawker market close by too.

Helpful?
Thank Tyrone H
CarltonCityHotelSG, Guest Relations Manager at Carlton City Hotel Singapore, responded to this review

Dear Tyrone H, Thank you for your review. We are happy to know that you have had a pleasant stay with us. Tanjong Pagar MRT Station is a mere 2-minutes walk from the hotel and we are glad that the locale had been convenient for you. We hope to welcome you back with us again! Carlton City Hotel Singapore More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

When arriving at the hotel there was a problem with my reservation, that perhaps should of been sorted out between the hotel and the OTA, however the follow up from the hotel side to is to be commended. Rooms are clean and well equipped with a very large bathroom and great city views. Ordering room service was interesting, met with... More 

Helpful?
Thank Logan D
CarltonCityHotelSG, Guest Relations Manager at Carlton City Hotel Singapore, responded to this review

Dear Logan, Thank you for taking the time to write us a review. We are pleased to know that you are satisfied with your overall stay experience. We sincerely apologise for the slip in room service standards and the inconvenience caused. Our team is working on this issue to make sure such occurrences would be minimised. When you visit Singapore... More 

Milan, Italy
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pros: Very convenient location, close to Chinatown, MRT station and several restaurants. Friendly staff. Nice and modern design. Good quality breakfast, not really wide choice though. Cons: The noisy room: the hotel acoustic insulation appeared to be poor. The bell of some close room seemed our, some noise in the water pipes was very clearly heard in the night, other... More 

Helpful?
Thank ukno
CarltonCityHotelSG, Guest Relations Manager at Carlton City Hotel Singapore, responded to this review

Dear ukno, Thank you for your review. While we are delighted to note that you were pleased with your stay experience, we would like to apologise for the observations you have made. We are terribly sorry for the inconsistent maintenance of the amenities. Our team has made immediate measures that such occurrences will be minimised. Again, please accept our sincere... More 

Jakarta, Indonesia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Hotel is conveniently located at Tanjong Pagar, just walking distance to the CBD. Room was extremely spacious and comfortable. Service was top notch and accommodating. Singapore is very accessible by MRT and it certainly is a plus point that the train station is just 2 minutes away from the hotel. There is also plenty of excellent dining options just... More 

Helpful?
2 Thank leonghsu
CarltonCityHotelSG, Guest Relations Manager at Carlton City Hotel Singapore, responded to this review

Dear leonghsu, Thank you for giving us 5-stars! We are glad to know that you had an enjoyable stay with us, and found our service 'top notch'. Your dining recommendations will definitely be helpful to other guests as well. Why not pop by at our all-day restaurant Plate or European cafe Tuxedo on your next stay? We look forward in... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Carlton City Hotel is just couple minutes walk from Tanjong Pagah MRT station. Service is great. Room is new and spacious. Room lighting is sufficient. Surprising plus is 'handy', a mobile phone with internet for free to use during stay. Very nice. From the hotel, we can easily walk to main attractions in couple minutes.

Helpful?
1 Thank NW A
CarltonCityHotelSG, Guest Relations Manager at Carlton City Hotel Singapore, responded to this review

Dear NW A, Thank you for writing us a 5-star review! We are happy to hear that you enjoyed your stay with us, and that the location and locale were convenient for you. Our handy smartphone is definitely a big plus with our guests, especially with the complimentary mobile data and international calls. When you visit Singapore again, we will... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Carlton City Hotel Singapore is conveniently located on Gopeng Street off Tanjong Pagar Road, along the fringes of Chinatown, Raffles Place and within the Central Business District. The hotel offers guests an upscale and stylish experience, resonating well with international business and leisure travellers. Designed by reputed leading international interior design company Hirsch Bedner Associates (HBA), the hotel exudes designer-conceived touches and furnishings from the grand marble lobby to its spacious guestrooms. With 29 floors and 386 guestrooms, the hotel is primed to be the preferred hotel for discerning business and leisure travellers. ... more   less 

Additional Information about Carlton City Hotel Singapore

Address: 1 Gopeng Street, Singapore 078862, Singapore
Location: Singapore > Singapore
Price Range: $165 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Carlton City Hotel Singapore 5*
Number of rooms: 386
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Also Known As:
Carlton City Hotel Singapore
Hotel Style:
#37 Luxury Hotel in Singapore
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