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I organised a family staycation last weekend. I was greeted warmly by Choon Yen. He was professional and check in was quick. I was escorted to the elevator by his manager Nafisah. She informed me the way how to scan the room keys at the...More
What a lovely surprise to be greeted so warmly by reception staff at Park Avenue Changi Hotel. They must have noticed I looked very tired after the long flight and found me a room straight away, several hours before the standard check-in time.
Management response:Responded 1 week ago
Thank you for your generous commendations of our team members, who have been essential to your delightful experience with us.
I am pleased to inform you that we will be having our own restaurant which serves breakfast, lunch, dinner and room service this...More
Polite service by the team. Rooms were very clean. Best was the free data and voice mobile service which the hotel provided. Decent option of F&B breakfast options. Hotel was very near to my work location.
The Pros: clean and comfortable rooms. Multiple eateries nearby, close to MRT and airport.
The cons: no room service / cafe. Inefficient front desk - took ages to check in / check out. Double charged me before check-in, then cancelled the charge with no apologies.
I am utterly shocked and dissatisfied with your management today when I was told that your hotel is fully booked. This is ridiculous because I had booked the room online about two months ago. You have ample of time to inform me if that was...More
$123 - $227 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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