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Hotel Bencoolen @ Bencoolen Street

Traveler (222)
360
Panoramas (7)
Room & Suite (162)

About

Location
Cleanliness
Service
Value
A 3-star no frills hotel offering a choice of single, double, twin rooms to family rooms in the city area. Conveniently located with close proximity to the National Museum, Singapore Management University, National Academy of Fine Arts, School of The Arts, Bugis Street and Orchard Road. Churches, mosques, temples, shopping centres, convenience stores, restaurants and cafes are within walking distance. Public transportation such as MRT, buses and taxis are easily accessible.
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Property amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Outdoor pool
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Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL STYLE
Mid-range
Family
HOTEL CLASS
659Reviews
33Q+A
83Room tips
Traveler rating
  • 81
  • 262
  • 194
  • 69
  • 53
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Popular mentions
We are very happy with our last stay at Hotel Bencoolen. The staff are very accommodating and professional- esp Arul who is the epitome of what customer service is all about. He is quick to respond to all our needs and was able to explain things to us very well. We will
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Response from JerryG1809, General Manager at Hotel Bencoolen @ Bencoolen Street
Responded 1 week ago
Dear aileen_04082019, We are delighted to learn that you enjoyed your recent stay with us. We continuously work hard to ensure that we meet our guests' expectations. We are happy to know that Arul was singled out by you as an exemplary staff and we will let him know that. We value your business and support and do not take them for granted. My team and I look forward to welcome you back. Warm Regards, Jerry Goh
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+1
Fabulous hotel. Great location only 2 minutes walk to Bencoolen MRT and only a few stop to sentosa island, also you can walk 10 minutes to Bugis Junction. Booking for family room but they upgrade into connecting room. Good deal for us without extra charge. Big room, nice bed,
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Response from JerryG1809, General Manager at Hotel Bencoolen @ Bencoolen Street
Responded 2 weeks ago
Dear KadekMahendra, Thank you for your comments/feedback. We are delighted to learn that you enjoyed your stay with us and that you found our hotel's location excellent. PakCik would be pleased to know that he contributed to your happy moments. Thank you for your business and support. We value them and do not take them for granted. My team and I look forward to welcome you back on your next visit to Singapore. Warm Regards, Jerry Goh
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+1
I have never stayed to a hotel like this before! It was the worst hotel I have ever stayed. The room that they put us in had hair on the bed sheets and some mess from previous guests. Because of this room they moved us to a second one and it was the worst room that they can put
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Stayed at a family room. The carpet was not vacuumed, the room had a funny smell and beds had hairs on them; we requested for another room and the female receptionist Shanti is very ignorant, unprofessional, rude and wasn’t helpful. We got another room as requested, the next
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I was fascinated by the friendliness from the staff, especially this guy who called himself ‘pak cik’ he is very helpful with all the guest and giving recommendation, the room is okay, clean, the breakfast was bad we served with the same menu for 3 days in a row, the location
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Dear Daz d, You can pay with your card upon check-in. From Team at Hotel Bencoolen @ Bencoolen Street.
0 votes
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Hi, Our hotel would have completed our rooms renovation by then.
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Dear CK Poh, Yes, you certainly can. Hotel Bencoolen @ Bencoolen Street.
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I stayed at Hotel Bencoolen on Hong Kong Street so a different hotel. We were delighted with Bencoolen on Hong Kong Street.
1 vote
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Hello, do you do early check in and late check out?
It always depends on bookings generally but in my experience, if the staff at the front desk is accommodating, you might be lucky. we were told that they are liberal with the use of common toilets and changing facilities even after you check out.
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"Rooms facing the street have the best views"
"We had an upgrade on the first night but both rooms were quiet"
"big queensize bed"
"water only at 2nd floor but expect noise from mosque"
"avoid the room facing main street"
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PRICE RANGE
$86 - $140 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bencoolen hotel singapore
LOCATION
SingaporeSingaporeBencoolenRochorCentral Area/City Area
NUMBER OF ROOMS
84
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