The checking in is a breeze and the hotel actually provides such packages which I think I awesome. There’s an outdoor jacuzzi which I think needs more privacy as it was raining when I was there. The price is really good for a deluxe room with bathtub and the lotions they provide smells of lavender which is relaxing. Overall, it’s a good stay
I did not like this hotel and agreed with the reception staff after checking with their manager that I could leave and be reimbursed for the remainder of my stay( Having paid in advance for my stay).They now say they will not reimburse me. Do not trust them they are not good people.I was booked through Qantas holidays .
The Room was clean and big enough for Us two since i booked a king- size bed. The best Arul Front desk , he is Showing real hospitality for us. I was very pleased to notice how , the staff Arul very professional , friendly , always give advices, arrange transportion. The location very near to Bugis . Public transportion near by only. We will definitely be back !
This hotel deserves a minus one rating. We arrived from a long flight and blurring eyed at 02:00 only to discover that Hotel Bencoolen is awful. The light fixtures are broken and exposed, the towels stained and tattered, and the room is dingy and dirty. The air conditioner was turned on so high, the room was freezing and we couldn’t open the window. Not what we expected for the price. Our confirmation and reservation were made at two different hotels. 30 Bencoolen is at 47 Bencoolen St and Bencoolen Hotel is at 30 Bencoolen St. Furthermore, there is a V Bencoolen hotel and others with the name Bencoolen in the title. This Bencoolen thankfully is undergoing needed renovation and will be a constriñe until June 2020. Stay at the Bencoolen with the swimming pool on the 15th floor. …
We had a very nice stay at this hotel. Location makes this even better, Downtown MRT line is just next door and many attractions and markets are just at walking distance. It only takes 15 minutes to reach Harbourfront MRT station from hotel for reaching Sentosa boardwalk. Will surely book again next time I am in Singapore.
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