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Hilton Singapore

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#59 of 304 Hotels in Singapore
Certificate of Excellence
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Hilton Singapore
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2,245 Reviews from our TripAdvisor Community

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Showing 1,843: English reviews
Geelong, Australia
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

First time staying and a little disappointed. The rooms are clean but a little dated, minibar on request only. The staff were friendly enough, helpful and it is in a great location. Not sure if we would stay here again.

Helpful?
1 Thank Bernadette S
Kuala Lumpur, Malaysia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for one week on business - best Housekeeping team in Southeast Asia. My room is fresh and spotless everyday, and the service is very personalised. They don't skimp on the amenities either - Nespresso coffee machine, TWG teabags in the room. Even though the hotel was busy, the Front Office team still managed to be very helpful and... More 

Helpful?
Thank OmnipotentKi
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Typical Hilton.. Nothing to write home about. Staff are very friendly however being Hilton personality is non existing. Overall pretty good! Especially liked the amenities, they have everything even massaging soup.. whuuut? Hotel itself is a little tired. TVs are old and channel selection is poor. In room dining was okayish.. Nothing much to complain about but nothing much to... More 

Helpful?
Thank Clyde D
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Clyde D, Thank you for sharing your insights of Hilton Singapore, we always appreciate hearing back from our guests. Whilst we are glad that you enjoyed our service and amenities that highlighted your experience, we have noted your comments on the hotel itself and TV channel selection, which is currently being reviewed. We have carried out extensive refurbishment works... More 

Perth, Australia
1 review
5 of 5 stars Reviewed 6 days ago NEW

Whilst the Singapore Hilton has gotten older it has maintained its title as 1st class. Our visit coincided with the F1 and every thing was busy outside. I'm sure it was the same in the hotel but it didn't show. We were made to feel at home. Yes, it maybe more expensive but value for money. Top marks team Hilton

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Garry J
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Garry J, Thank you very much for your generous review of Hilton Singapore, it gives us great pleasure to learn that you felt at home with us during your stay. We truly appreciate your compliments and look forward to welcoming you back to your home away from home soon. Yours sincerely, Peter Webster General Manager More 

Hong Kong, China
1 review
4 of 5 stars Reviewed 6 days ago NEW

The breakfast was great. I stayed at this hotel for two days and it is a good location. The staff are welcome and very helpful. They are giving outstanding customer service to you. Overall we enjoyed the stay but the hotel could benefit from some updates.

Helpful?
Thank bellatan894
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear bellatan894, My team and I are glad that you enjoyed a positive experience with us at Hilton Singapore. We are especially heartened by your compliments on the warm hospitality and attentive service that highlighted your two days with us. You may wish to know that over the past year, we carried out extensive refurbishment works to various premises within... More 

Pembroke Pines, Florida
1 review
3 of 5 stars Reviewed 1 week ago NEW

it appears the rooms have not been refurbished . So for the rooms are not worth the value. The restaurant servers during dinner we're not very friendly and sometimes rude. However, the breakfast was great!!!!!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 210marcialc
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear 210marcialc, My team and I are sorry that your recent experience with Hilton Singapore did not meet with your expectations. Whilst we are glad that you were happy with the breakfast buffet spread, it is regrettable that there were some service shortfalls during your stay. We have addressed your feedback with our team and hope to welcome you back... More 

Dubai, United Arab Emirates
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Hilton and was warmly greeted by Mr. Chody of the bell desk. Chody has been a bit of an institution and I remember first meeting him at the hotel in 1998. He always remembers my name whenever he sees me. The Executive Lounge pays you a lot of attention and looks after you

Helpful?
Thank singindie
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear singindie, Thank you for commending our team members for their outstanding service, it gives us great pleasure to learn that you always feel very much at home during your stays at Hilton Singapore. Mr. Chody has indeed been a long-standing member of the Hilton Singapore team and he is heartened to receive your special mention, as is our team... More 

Bangkok, Thailand
1 review
4 of 5 stars Reviewed 1 week ago

I stay at this hotel for 4 days. it is a good location but when I was shown up on the first day staff who was at registration counter didn't process by queue. however I was satisfied with house keeper and manager at breakfast room who are welcome and helpful. in the room quite hot although I turn down a... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Paridet T
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Paridet T, Thank you for reviewing your recent experience at Hilton Singapore, we appreciate your feedback and insights. Whilst we are glad that you were generally satisfied with our service, particularly Housekeeping and breakfast service, we have noted your comment regarding the check-in process. Our team members have also addressed the thermostat in the guest room. It was our... More 

Mount Nathan, Australia
Level Contributor
131 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This was just disappointing. How..I have stayed at Pan Pac.. Conrad.. No comparing. The breakfast is not even close. So the good things about this place were the gym.. Outstanding. This is the only allegedly five star hotel I have ever stayed in that has no pool service at all. But pool is in Sun... We were on executive level.... More 

Helpful?
Thank Jennifer P
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Jennifer P, My team and I are sorry that your recent experience at Hilton Singapore was disappointing for you. Whilst we appreciate your positive comment regarding the Fitness Centre and Executive Lounge service, it is regrettable that our breakfast buffet spread and other facilities fell below your expectations. We have noted your point regarding the pool service and please... More 

New York City, New York
Level Contributor
95 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is in the very heart of Singapore - Orchard street - and has a stately appearance with an expansive lobby. However, it is in sharp need of a makeover. The lobby, somewhat bizarrely, has a handful of seats resulting in most guests who are either waiting to check-in or simply waiting spilling over to the outer seating area... More 

Helpful?
Thank Traveleasy
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Traveleasy, Thank you for reviewing your recent experience at Hilton Singapore. Whilst we are glad that you and your wife were generally comfortable during your stay, we are sorry that there were aspects of the hotel that fell below your expectations. You may wish to know that over the past year, we have carried out extensive refurbishment works to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
il Cielo
il Cielo
Cuisines: Italian, European
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of Orchard Road, Singapore's popular entertainment and shopping district, Hilton Singapore is close to both ION Orchard and Takashimaya shopping centers. This award-winning Singapore hotel is a convenient 20-minute drive from Singapore Changi International Airport and close to Singapore's popular attractions. Try the Opus Bar & Grill's prime-cuts that are dry aged in-house for 14 to 36 days and grilled over an open-flame charcoal grill, or sip on a cocktail inspired by Asian food at the bar. For authentic Italian cuisine, il Cielo is known for its high culinary standards using organic produce. Perched on the 24th floor of the hotel, the Sky Bar is the perfect oasis to relax over drinks while taking in sunset views of the city. Revitalize with an organic juice and healthy lunch from the Glow Juice Bar and Cafe. For the sweet-toothed ones, the D9 Cakery offers an impressive six-meter showcase of delicious cakes, pastries and more. Enjoy shopping in luxury boutiques without leaving the hotel in the Shopping Gallery. Stay active during your stay at this Singapore hotel. Swim laps in the rooftop pool, work out in the fully equipped fitness center or indulge in rejuvenating beauty treatments. Make business easy at the Hilton Singapore hotel. Stay connected with colleagues and catch up with work with contemporary business amenities and secretarial services. Hold business meetings or conferences in our versatile meeting rooms accommodating 18-550 guests. ... more   less 

Additional Information about Hilton Singapore

Address: 581 Orchard Road Hilton International Singapore, Singapore 238883, Singapore
Location: Singapore > Singapore > Orchard Road
Price Range: $207 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Singapore 4.5*
Number of rooms: 421
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hotwire, Hilton EMEA, Booking.com, Agoda, Expedia, Odigeo, Priceline and Travelocity so you can book your Hilton Singapore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Singapore Hotel Singapore
Hilton International Singapore
Singapore Hilton International
Hotel Style:
#27 Spa Hotel in Singapore
#33 Business Hotel in Singapore
#39 Romantic Hotel in Singapore
#43 Family Hotel in Singapore
#56 Luxury Hotel in Singapore
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