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PARKROYAL On Kitchener Road

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181 Kitchener Road, Singapore 208533 Singapore
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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PARKROYAL
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Traveler (1250)
Room & Suite (528)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from PARKROYAL On Kitchener Road
Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#77 of 366 hotels in Singapore
Location
Cleanliness
Service
Value
Travelers' Choice
Within close proximity to Singapore's Central Business District and adjacent to the ethnic quarter of Little India, the hotel is a 2-minute stroll from Farrer Park MRT station. Tastefully furnished, it is ideal for both business and leisure travelers. Cool down in the hotel's pool or grab a fiery meal at Si Chuan Dou Hua Restaurant. Our all day dining Spice Brasserie also offers a wide array of culinary delights.
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Room & Suite (528)528
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Fitness Center with Gym / Workout Room
Restaurant
Evening entertainment
Kids stay free
Kids pool
Secured parking
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kid-friendly buffet
Vending machine
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Bidet
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English
5,141Reviews152Q+A100Room tips
Traveler rating
  • 2,264
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  • 282
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Popular mentions
Vacation544024 wrote a review Jan 3
1 contribution
We had an amazing wedding - solemnisation, tea ceremony and banquet - despite COVID restrictions! Our coordinator, Rachel Sing, was always very approachable, prompt in responding to our queries and was accommodating to our special requests. She and her team went beyond their call of duty in allowing us to have a wedding rehearsal after hours. Our banquet team & kitchen chefs team (Leslie, Zhi Yang, Jason and Anthony) were very friendly, efficient and flexible, they maintained good communication with us on the actual day to make sure things went as we wanted it. The food was great even from the food tasting session. Our feedback was taken very seriously into consideration and our meal was even better on the actual day. The decoration provided by the hotel was lovely, even giving us extra real rose petals to help decorate our own wedding cake. The hotel also helped us arrange a tea ceremony that went smoothly and was very enjoyable.
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Date of stay: January 2021
Rooms
Cleanliness
Service
1 Helpful vote
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Response from Benny Chung, General Manager at PARKROYAL On Kitchener Road
Responded 2 weeks ago
Dear Vacation544024, Congratulations on your wedding! Thank you for choosing PARKROAL on Kitchener Road as the choice of venue on this special occasion. Our people are at the heart of everything we do and I am delighted to learn that you enjoyed the service and had a positive and memorable wedding experience. Providing excellent service is at the core of our service commitment to our guests and your kind words will definitely motivate the team to keep up our high standards. Once again, thank you for sharing your experience with us. We look forward to always providing you with the best service whenever you visit us. Warm regards, Benny Chung General Manager
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jamesyeoh1985 wrote a review Jan 3
1 contribution
Food served during SHN could be better, at least come hot and on time. Otherwise, good overall experience. The use of WhatsApp for checking SHN matter is excellent. I got prompt response to my questions.
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Review collected in partnership with Pan Pacific Hotels Group
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
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Response from Benny Chung, General Manager at PARKROYAL On Kitchener Road
Responded 3 weeks ago
Dear Jamesyeoh1985, Congratulations on completing your Stay-Home Notice (SHN)! Thank you for taking the time to share your "SHN" experience with us. I'm glad that overall you have had a pleasant stay but was disappointed to know you left feeling underwhelmed. It is unfortunate that our hotel did not live up to your expectations and we will like to apologise for not being able to deliver your meals to you on time. Please be assured that I will be reviewing this with my culinary team to explore options to better guests' dining experience with us. I value your patronage and hope to welcome you back to PARKROYAL on Kitchener Road in the future for a more successful experience. Warm regards, Benny Chung General Manager
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Gxxxxx wrote a review Dec 2020
1 contribution
Our wedding coordinator, Rainy, has been with us throughout the planning of our wedding. The wedding planning process was a unique one, having to take into account the ever changing rules for Covid-19 weddings. Rainy and her team were excellent in ensuring that our guests were well-taken of on the actual day and making sure that everything went on smoothly. Big thanks to Rainy and her team !
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Date of stay: December 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
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Response from Benny Chung, General Manager at PARKROYAL On Kitchener Road
Responded 3 weeks ago
Dear Gxxxxx1234, Congratulations on your wedding! Thank you for taking the time to write this generous review of PARKROYAL on Kitchener Road. Our people are at the heart of everything we do and it's great our associates were able to make you feel like a valued guest. We will be sure to share your generous feedback with Rainy and team so that they can be inspired to continue to engage our guests. We look forward to always providing you with the best service whenever you visit us. Warm regards, Benny Chung General Manager
Read more
Zhong Hao wrote a review Dec 2020
1 contribution1 helpful vote
We held our wedding dinner on Parkroyal kitchener and we are very satisfied with the service! Our wedding coordinator Rainy Gwee and the sales team was very attentive and helpful throughout the entire process. The food prepared by chef Fatt and the service from the banquet team was fantastic and was often praised by most of our guest. Overall, the experience was great! We are glad that our guest enjoyed it as well!
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Date of stay: December 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Benny Chung, General Manager at PARKROYAL On Kitchener Road
Responded 4 weeks ago
Dear Zhgoh23, Congratulations on your wedding! Thank you for taking the time to share your "wedding dinner" experience on TripAdvisor. Our team is heartened to be rewarded with your positive feedback, as providing an experience that goes beyond the expectations of our guests is something we work tirelessly toward achieving. We look forward to welcoming you and your family back for another wonderful experience with us. Warm regards, Benny Chung General Manager
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Radiance Liu wrote a review Dec 2020
1 contribution1 helpful vote
We had a very pleasant experience hosting our wedding lunch banquet on 26th December 2020 at the Emerald Ballroom in Parkroyal on Kitchener Road. The person-in-charge of the day, Rainy Gwee, together with her sales team Adrian Wong and Rachel Sing, were all very proficient and experienced in coordinating the whole process. The ballroom was also beautifully decorated and lifted up the whole atmosphere. Kudos to the banquet team (Leslie, Zhi Yang, Jason, Anthony and Kumaran) who ran the wedding banquet smoothly and gave us clear instructions. Besides the banquet, the team also made arrangements for our tea ceremony which was held at the Sapphire Room. For our wedding lunch, we had the 7-course menu prepared by Si Chuan Dou Hua restaurant helmed by Chef Fatt and his team. We are appreciative that the team took note of our special requirements and the menu was customised to our request. Our guests gave feedback that the food was very well prepared and they enjoyed the food tremendously. We are also pleased with the holding room provided to us for preparation, and the hotel room we stayed in had special wedding theme add-ons just for the couple. :) Overall, it was a wonderful experience and we are very happy to have worked with this team. Thank you for the great service!!
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Date of stay: December 2020
Value
Service
Sleep Quality
1 Helpful vote
Helpful
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Response from Benny Chung, General Manager at PARKROYAL On Kitchener Road
Responded 4 weeks ago
Dear Radrox345, Congratulations on your wedding! Thank you for taking the time to write this generous review of PARKROYAL on Kitchener Road. Our people are at the heart of everything we do and I am delighted to learn that you enjoyed the service and had a positive and memorable wedding experience. I will definitely share your review with all our associates so that they can be inspired to continue to engage our guests. Once again, thank you for sharing your feedback with us. We look forward to welcoming you and your family back for another wonderful experience with us. Warm regards, Benny Chung General Manager
Read more
Previous
PRICE RANGE
$124 - $248 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
parkroyal on kitchener road hotel singapore, parkroyal on kitchener road singapore, new park hotel singapore
LOCATION
SingaporeSingaporeLittle India / Kallang / Lavender
NUMBER OF ROOMS
542
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Frequently Asked Questions about PARKROYAL On Kitchener Road
Which popular attractions are close to PARKROYAL On Kitchener Road?
Nearby attractions include City Square Mall (0.08 miles), Mustafa Centre (0.06 miles), and Sri Srinivasa Perumal Temple (0.2 miles).
What are some of the property amenities at PARKROYAL On Kitchener Road?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness center.
Which room amenities are available at PARKROYAL On Kitchener Road?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at PARKROYAL On Kitchener Road?
Guests can enjoy an on-site restaurant, breakfast, and free instant coffee during their stay.
Is parking available at PARKROYAL On Kitchener Road?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to PARKROYAL On Kitchener Road?
Conveniently located restaurants include Spice Brasserie, Greenleaf Cafe, and MTR Singapore.
Are there opportunities to exercise at PARKROYAL On Kitchener Road?
Yes, guests have access to a fitness center and an outdoor pool during their stay.
Are any cleaning services offered at PARKROYAL On Kitchener Road?
Yes, dry cleaning and laundry service are offered to guests.
Does PARKROYAL On Kitchener Road offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to PARKROYAL On Kitchener Road?
Many travelers enjoy visiting Battlebox (1.2 miles), Fort Siloso (4.7 miles), and Chijmes (1.1 miles).
Is PARKROYAL On Kitchener Road accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.