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Holiday Inn Singapore Orchard City Centre

#32 of 305 Hotels in Singapore
Certificate of Excellence
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11 Cavenagh Road, Singapore 229616, Singapore
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1 room 1 adult
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Holiday Inn Singapore Orchard City Centre
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2,106 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Singapore Orchard City Centre
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Adelaide, Australia
Level Contributor
41 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel with all of the usual amenities, gym, pool etc. Also, very convenient location being close to Orchard Road. This is a good hotel for avid shoppers to stay at. They also offered a half day booking as we had a flight leaving at midnight.

Helpful?
Thank Chandputti
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear Chandputti, Thank you for sharing your feedback with us. We are pleased to hear you enjoyed your stay, highlighting our facilities and our central location. We hope to have the opportunity to welcome you back on your next visit to Singapore! Sincerely, Kristen Goodchild Quality & Continuous Improvement Manager More 

Paris
1 review
5 of 5 stars Reviewed 2 weeks ago

We (two adults and two kids of 1 and 4 years) used this hotel twice for a stopover in Singapore. The staff was extremely family-friendly. We could also rent a stroller for 20 Singapore dollars which turned out to be very useful for us. In one occasion we arrived already at 6:30am at the hotel. The staff excused (!) that... More 

Review collected in partnership with this hotel

Helpful?
Thank Benjamin S
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear Benjamin S, Thank you for taking the time to share your wonderful feedback. We are so pleased to hear that our reception staff surprised you with their family orientated service, and that we could accommodate an early check in for you and your family. We hope to welcome you all back in the near future. Sincerely, Kristen Goodchild Quality... More 

Perth, Australia
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for a conference. It was very reasonably priced and the service was very good. The location is fantastic. It was in walking distance of everything wee needed and wanted. Very close to Orchard Road.

Helpful?
Thank David P
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear David P, Thank you for sharing your feedback. We are pleased that you enjoyed your stay, and found it Holiday Inn Singapore Orchard City Centre a great venue for your conference! We hope to have the opportunity to welcome you back again in the near future. Sincerely, Kristen Goodchild Quality & Continuous Improvement Manager kristen.goodchild@ihg.com More 

Basingstoke, United Kingdom
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good clean hotel in a central location. The food was good but not that exciting and the staff friendly. The rooms were spacious and well maintained. Access to the transport links and the shopping areas were good.

Helpful?
Thank John R
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear John R, Thank you for taking the time to share your feedback with us. We are pleased to hear you enjoyed your stay highlighting our central location and friendly staff. We hope to have the opportunity to welcome you back in the near future. Sincerely, Kristen Goodchild Quality & Continuous Improvement Manager More 

Perth, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently had the opportunity to stay once again at the Holiday Inn Orchard Road. The reception staff as usual were welcoming and friendly and the location of the hotel is a real positive as it is close to Orchard Road. The only drawback on this occasion was that despite the breakfast buffet being good the wait staff there are... More 

Helpful?
Thank Crystal M
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear Crystal M, Thank you for taking the time to share your feedback with us. We are sorry to hear you were let down on this visit by the service rendered to you at the breakfast buffet. Your comments will certainly be shared with the F&B team, to address immediately. On the other hand, we are pleased to hear you... More 

Mohali
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed from Jan 11 to 14 with two kidz under 10 .Room had two double beds but room seemed crampy for 2 adults and 2 children.Room service was prompt,beddings were very clean and comfortable,very supportive staff,buffet breakfast was amazing.Location of the property makes all the difference.just located next to orchard road.

Helpful?
Thank Ajay A
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear Ajay A, We truly appreciate the time to you taken to share your feedback. We are sorry you found your room was not comfortable enough for your family of four, however it is great to hear you enjoyed our food & beverage services and staff friendly. We hope to have the pleasure of welcoming you back to Holiday Inn... More 

Brisbane, Australia
Level Contributor
166 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have been a customer of this particular Hotel for a long time and very happy as my previous reviews reflect but last week the good vibes I had went out the door. Check in was a disaster and we were not alone. As we were trying to sort our problems there were two more groups having major problems with... More 

Helpful?
Thank Muruk
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear Muruk, Thank you for sharing your feedback with us. We appreciate the time you have taken to share your review. The staff involved with your check in experience have already been counselled and measures have been put in place to ensure that future guests will have a smooth check in procedure. We truly regret that you have lost your... More 

Wellington, Wellington, New Zealand
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked two rooms for two nights while staying in Singapore for 6 of us. There were two double beds in each room, was a bit tight but managed ok for the two nights. Hotel service was wonderful. Staff are very friendly and welcoming. We signed up to use their executive lounge and did make good use of it. Was... More 

Helpful?
1 Thank 770Welly
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear 770Welly, Thank you for taking the time to share your feedback with us. We are so pleased to hear you and your family enjoyed your recent stay with us, and that we could be a part of your daughters special day! We hope to have the pleasure of welcoming you all back on your next trip to Singapore! Sincerely,... More 

Honolulu, Hawaii
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for just two nights prior to a cruise, arriving from Tokyo at 2am. The reception staff was warm and friendly, even at that ungodly hour. They even gave my sons two adorable reindeer ornaments as gifts! The hotel is crisply and modernly decorated, with good use of space and plenty of storage. We felt as though we had... More 

Helpful?
Thank twopeasonepod808
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear twopeasonepod808, Thank you for taking the time to share such great feedback. We are so pleased to hear that you and your family had a comfortable stay here at Holiday Inn Singapore Orchard City Centre! We sincerely apologize for the noise pollution during your stay. We are currently working to make enhancements to deliver a more comfortable sleeping experience... More 

Perth, Australia
Level Contributor
116 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Next to Plaza Singapura for easy shopping of groceries from the Cold Storage in the basement. Hawker style food just outside the hotel. Nice lap pool on the 8th floor. Clean rooms. Café style dining available within hotel. Easy to access with metro or underground access from Dhobi Ghaut(next to Plaza Singapura) or Sommerset (closest). If you walk West on... More 

Helpful?
2 Thank Fitfun F
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear Fitfun F, Thank you for taking the time to share your feedback with us. We are pleased to hear you enjoyed your stay highlighting our convenient location. We welcome the opportunity to serve you again in the near future. Sincerely, Kristen Goodchild Quality & Continuous Improvement Manager More 

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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
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