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Grand Park City Hall

Agoda.com$113*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Grand Park City Hall
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2,464 Reviews from our TripAdvisor Community

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Showing 2,197: English reviews
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Irvine, California
Reviewed 4 days ago NEW

The only good thing about this place is its being close to downtown. (10 minutes to the river) We stayed here 02/2017. The hotel was under renovation and no-one told us. I stayed in hotels under renovation but this was different. I have the videos and pictures that I will upload soon.You wont believe your eyes. Drills started at 8...

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Helpful?
Thank Onur C
GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear Onur C Thank you for your feedback. We apologise for the experience you had during your stay. We are disappointed to know of the inconveniences that was caused due to our transformation. We will be getting in touch via direct message with you and we sincerely hope that you will allow us to look into your feedback at the...

Singapore, Singapore
Reviewed 6 days ago NEWvia mobile

By the time you enter the hotel, staff greets you with a smile. Check-in with their staff Martin was a breeze. The room was newly renovated. Control of the lighting, ac, tv was all in one in your phone using the new GPCH app. staycation in SG now is so cool here! Food was great and fresh too! highly recommended!!

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Helpful?
1Thank ABGonz
GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear ABGonz Thank you for this 5* hotel review. We are delighted to hear that you'd a great stay in one of our newly renovated rooms. There will be many new and interesting experiences that the hotel will accord to our guests upon the completion of our tranformation and the team is very excited - we hope all our guests...

Reviewed 1 week ago via mobile

We are staying here for 3days 2nights .Huge breakfast choice, to many to list . Front desk staff are presant and couteous.staff name andria chia is very kind and wonderful .the most advantage would be the location .

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Helpful?
1Thank ELLENBMY
GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear ELLENBMY Thank you for your review. We are glad to know that your stay with us had been a great experience, and we hope it will continue to be and improve your rating of us from 4* to 5*. Looking forward to welcome you back to Grand Park City Hall again in the near future and we promise a...

Bonn, Germany
Reviewed 1 week ago via mobile

Travelling with a baby and pregnant wife, there are pro's and con's to this place. Pro's: - location is pretty good when in SG as a tourist or for business - hotel staff: professional - nothing too great or bad to say (however we noted that a technician who came to fix our tv brought in a whole lot of...

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Helpful?
Thank MKger
Management response:

Dear MKger Thank you for your feedback. We are disappointed to know of the inconveniences that was caused due to our transformation. We seek your understanding as we look forward to a brand new experience for all our guests upon the completion of our transformation. We'll be sending you a direct message to get your details and hope to liaise...

Reviewed 1 week ago

We stayed 3 days at this hotel. Check in on arrival to the late check- out we needed to catch our late flight. We were pampered and they made us feel welcome especially Concierge team – namely Syahir. Staffs are obliging in ensuring our stays are comfortable especially with the ongoing renovation. The MRT station is within walking distance. Will...

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Helpful?
Thank kelly d
GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear kelly d Thank you for your review. We are glad to know that your stay with us had been a great experience. Grand Park City Hall is centrally located in Singapore, just a short walk to the City Hall MRT, Raffles City Shopping Centre, and Suntec Convention Centre. Looking forward to welcome you back to Grand Park City Hall...

Reviewed 1 week ago

We stayed 2 nights in May 2017. Hotel location is great within short walking distance to major shopping malls and City Hall MRT station. Comfortable room, a "Handy" phone provided in each room with free call and internet data connection. It becomes our personal tourist guide during our trip. Iwan and Lornie in particular, are always there to assist in...

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Helpful?
Thank jemes c
Management response:

Dear jemes c, Thank you for taking time to review your stay with us. We are pleased to know that you have enjoyed your stay with us and appreciate your compliments for Iwan and Lornie - we will definitely share your review with them. Look forward to welcome you back to Grand Park City Hall in the near future and...

Indonesia
Reviewed 1 week ago via mobile

Been here 2yrs ago the hotel looks very different.when i check in the staff was very nice Ms kripa she help me to check in to the new room but it was difficult for me as i am not young anymore.i pefer not to use the phone to control.But she was very helpful and appreciate her patience bringing me to...

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Helpful?
Thank idaida12
Management response:

Dear idaida12 Thank you for your review. We are glad to know that you've return to Grand Park City Hall after 2 years even during our renovation. Your compliments for Kripa is greatly appreciated and please be assured that we will definitely share this review with her. Looking forward to welcome you back to Grand Park City Hall in the...

Mirfield, United Kingdom
Reviewed 1 week ago

We have stayed at the Grand Park City Hall on many occasions, and one of the main reasons being it is so convenient and central. The hotel is undergoing extensive refurbishment work which is not expected to be completed until 2018-19! We were offered one of the newly refurbished rooms which is a great improvement on the old ones. The...

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Helpful?
Thank Neil W
GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear Neil W, Thank you for taking the time to write a review on your stay. We are delighted to know that you have enjoyed your stay with us. We have taken note of your feedback with regards to the instructions on the control panel that is available from the app that was downloaded on your phone upon check in...

Stafford, United Kingdom
Reviewed 1 week ago via mobile

Jack hammers 9am til 7pm - no pool limited gym. Shocking bar area. Don't stay and to be honest should be closed until ready. I am very surprised by some previous positive feedback from many persons with low TA status who left 5 out of 5 and it made me wonder if we stayed at the same hotel.

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Helpful?
Thank Stephi1975
Management response:

Dear Stephi1975 Thank you for your feedback. We are disappointed to know of the inconveniences that was caused due to our transformation. We seek your understanding as we look forward to a brand new experience for all our guests upon the completion of our transformation. We hope to be given the opportunity to welcome you back to Grand Park City...

Reviewed 2 weeks ago

I hardly write any comments, but there must be extreme situations (good or bad) which push me to write something. This place is under renovation which is fine and to be honest I haven’t heard any disturbance, but that doesn't mean at all that the available rooms should be in such a terrible condition. If that is the case they...

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Helpful?
Thank Farhan M
GPCHExecutiveOffice, General Manager at Grand Park City Hall, responded to this review

Dear Farhan M, Thank you for taking the time to write a review on your stay. We are disappointed to know that you did not enjoy your stay with us. We would like to be able to contact you to further understand all the issues that you have mentioned. If you could leave us a contact email or number, we...

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Park City Hall is an architectural gem strategically located in Singapore's Civic District and a short five minutes' drive from the Central Business District. Whilst the harmonious integration of century-old conservation shophouses with modern architectural style has earned us the prestigious Architectural Heritage Award, our impeccable service, coupled with our spacious rooms & gourmet cuisine have won the hearts of many who have stepped through the doors of our hotel. Our rooms are also equipped with complimentary smartphone service offering free unlimited 3G internet connectivity, local and international calls to 11 countries. Announcement: Grand Park City Hall will be undergoing a transformation from 1 April 2016. The renovation will be carried out in phases, with the first phase scheduled to complete on 1 April 2017 and the overall transformation to be completed at the end of 2017. Please refer to hotel announcements or reach out to our guest service representatives any time for inquiries. ... more   less 

Additional Information about Grand Park City Hall

Address: 10 Coleman Street Grand Park City Hall, Singapore 179809, Singapore
Location: Singapore > Singapore
Price Range: $135 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Park City Hall 4.5*
Number of rooms: 153
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, DerbySoft Ltd Shanghai HQ Supplier Direct, Travelocity, Hotwire, Hotels.com, Agoda, Orbitz, Priceline, Cheap Tickets, Cancelon, TripOnline SA, HotelQuickly and Hotel.de so you can book your Grand Park City Hall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Park City Hall Hotel Singapore
Grand Park City Hall Singapore
Grand Plaza Park Hotel Singapore
Grand Plaza Singapore
Grand Plaza Hotel Singapore
Grand Plaza Park Royal Singapore
Hotel Style:
#34 Business Hotel in Singapore
#41 Romantic Hotel in Singapore
#45 Luxury Hotel in Singapore
#65 Family Hotel in Singapore
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Questions & Answers

Here's what travelers have asked, with answers from Grand Park City Hall staff and other travelers.
25 questions
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Questions? Get answers from Grand Park City Hall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“There is no view since it is surrounded by other buildings.”
OnurCA1, 4 days ago | Read review
“very convenient”
kellydM5637BQ, 1 week ago | Read review
“Much nicer if you can get an outside facing room.”
  • Rooms are very smart!
  • The new cove area is very spacious
neilwJ2510MB, 1 week ago | Read review
“9th and 10th floor were at the end of April 2017 absolutely terrible because of noise!”
davidgenazzani, 3 weeks ago | Read review
“Stayed in 10th floor Good view of the road..”
anthonyrL3578RB, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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