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10 Coleman Street Grand Park City Hall, Singapore 179809 Singapore
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Traveler (1871)
Room & Suite (683)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 07/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Park City Hall
Updated 07/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#72 of 373 hotels in Singapore
Location
4.6
Cleanliness
4.3
Service
4.3
Value
4.0
Luxuriate in warm hospitality in the heart of the city at the new Grand Park City Hall. Conveniently located in a prime spot in Singapore’s Civic District and within the Central Business District, the hotel is a stone's throw from major shopping malls such as Raffles City and Capitol Piazza. Suntec City and the Marina Bay entertainment and business district are minutes away by car. Indulge in modern European cuisine and sip on artisanal cocktails at Tablescape Restaurant & Bar located on Level 3 of the hotel. Announcement: The hotel’s major transformation works have been completed.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Shuttle bus service
Conference facilities
Secured parking
Wifi
Pool / beach towels
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Chinese, Malay
Hotel links
Special Offer:Package deal

Location

Full view
100Great for walkers
Grade: 100 out of 100
319Restaurantswithin 0.3 miles
82Attractionswithin 0.3 miles
4692Reviews76Q+A100Room tips
Traveler rating
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  • 130
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Popular mentions
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Most Recent
chlo3chun wrote a review Yesterday
1 contribution
The hotel is conveniently located at the central of Singapore. Easily accessible to train interchange and bus stops. Plenty of sight seeing spots and shopping malls around. Hotel itself has amicable service and clean rooms.
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Review collected in partnership with this hotel
Date of stay: June 2022
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alixchases wrote a review Yesterday
1 contribution
It was a pleasure to stay here. Excellent service from arrival to departure. I would also like to compliment your front desk staff, Aini. She is professional, friendly and helpful. Thank you again :) Sincerely, Aleson AA
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Review collected in partnership with this hotel
Date of stay: June 2022
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Yew Lum L wrote a review Jun 2022
Petaling Jaya, Malaysia4 contributions
Centrally located near many historical buildings and the Fort Canning park. Convenient for shopping and getting around. I would rate it as a good 4 star hotel even though it was upgraded a couple of years ago. The room lighting system with a central console is a let down because it takes 4 touches to switch off a light. Once I got over that, my stay was very pleasant.
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Review collected in partnership with this hotel
Date of stay: June 2022
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Response from GPCH Executive Off, General Manager at Grand Park City Hall
Responded 3 days ago
Dear Leon, Thank you for taking time to detail your recent stay. I am glad that you had an enjoyable time with us. We will take note of your feedback and improved on our processes. I truly appreciate your encouraging review. Safe travels and hope to see you soon. Warmest regards, Jeane Lim General Manager
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Hwee Ting T wrote a review Jun 2022
Jurong, Singapore3 contributions1 helpful vote
Crystal Club Lounge - totally not worth it. Lounge is located at a bustling reception area where people are walking around. Not exclusive area. Even the breakfast for Crystal Club guests are together with regular guests. No need to spend extra money for the club lounge access. No other perks really.
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Review collected in partnership with this hotel
Date of stay: June 2022
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Response from GPCH Executive Off, General Manager at Grand Park City Hall
Responded 3 days ago
Dear Hwee Ting, Thank you for highlighting areas for our improvement. We will certainly take note of the issues that you have encountered. We apologise for not meeting your expectations during this stay. Do be assured that we will review your valuable feedback. The lounge will be moved back to level 9 by mid July, we look forward to welcome you back in the near future. Warmest regards, Jeane Lim General Manager
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lukejasmine wrote a review Jun 2022
5 contributions
Kids loved the pool and the jacuzzi Just a pity the room can’t accommodate to put in a rollaway bed as the size is not that big for a suite - feel the word suite should not be used for a room so small as it mislead people to think it is quite hugh
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Review collected in partnership with this hotel
Date of stay: June 2022
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Response from GPCH Executive Off, General Manager at Grand Park City Hall
Responded 5 days ago
Dear lukejasmine, Thank you for taking time to detail your recent stay. I am glad that you had an enjoyable time with us. We will take note of your feedback and improve on our service standards I truly appreciate your encouraging review. Safe travels and hope to see you soon. Warmest regards, Jeane Lim General Manager
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Adrian F wrote a review Jun 2022
1 contribution
I'm a frequent traveller (and Gold VIP on Expedia if that gives more weight to this review). Grand Park City Hall had always been my hotel of choice whenever I visit Singapore since 2019. The location is super convenient and surrounded with large shopping malls. However, this time when I visited again in June 2022 everything else at the hotel doesn't deserve to be named a five star hotel anymore. Cleanliness - especially after Covid I supposed everyone would have a higher hygiene standard. However, when I first checked in the bathroom mirror was covered with toothpaste stain. Next to the bed and carpet, there was also a pile of sand which later on I suspected that it was actually a pile of bug eggs that kept reappearing overnight after housekeeping came to vaccume it. (Very disgusting and disturbing!) Condition - 4 years ago the hotel was in pretty good condition, perhaps it was when it just opened or was renovated. But now the room furnitures are quite worn out. It's funny that they put up a sign saying the bathroom marble surface is being polished to explain itself that it just looks old and run down. Service - request of items would take ages.. I requested some cutlery for dinner and it never came so I just ate with my hands... On a last and nice note, the bedding and pillows are pretty good and the fridge is pretty decent sized for a hotel. I would accept the above issues for a 3 star accomodation, but not a 5 star rated hotel.
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: Check the room when you first walk in and ensure everything looks fine
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Response from GPCH Executive Off, General Manager at Grand Park City Hall
Responded 6 days ago
Dear Mr Adrian, Thank you for taking the time to share your recent experience. I truly understand your sentiment and apologise for the unhappiness it has caused you. Please be assured that I will personally look into the matter and speak with relevant departments to ensure the overall processes will be improved. I trust that my duty managers have reached out to you. Should you need any assistance or should you have any further concerns, please do not hesitate to contact us. Warmest regards, Jeane Lim General Manager
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Lieke H wrote a review Jun 2022
Singapore1 contribution
Really do appreciate all her efford to find my missing handphone, she even teach my daughter to find my handphone using apple application. Thank you so much for putting a lot of patient, help & kind attitude. This how the best front desk example. Buying iphane is an easy thing to do but what inside really matter spesially i’m flying back to my country indonesia. Really recommended to stay in grand park city hall hotel nice hotel very good staff. Thank you also for the madam house keeper that rampant every thing after we having lunch find it inside the linen blanket 👍👍
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Date of stay: June 2022Trip type: Traveled with family
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Response from GPCH Executive Off, General Manager at Grand Park City Hall
Responded 1 week ago
Dear Angeliquemariah, Thank you for choosing to stay with us. I am so glad that you enjoyed your time here in Singapore and at Grand Park City Hall. We will certainly pass your compliments to Melody and I am sure she will be delighted. We look forward to your next visit. Warmest regards, Jeane Lim General Manager
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darkstalk wrote a review Jun 2022
Singapore, Singapore1 contribution
The breakfast provided was bad with cold and hard croissants being served and their "signature" porridge with no flavour nor seasoning and tasted like rice boiled in water. Was not given club access even though I'd paid additional for club access and was told "they do not have staff to serve us if they sat us in the club area" during breakfast. The tea and cocktail at the club was also disappointing as they provided poor quality food of measly quantity which is non-refillable. The service was also extremely slow where we had to wait for 20 minutes just for them to plate a tiered-tower tea set which consists of approximately 8 unique items for 2 persons. This was despite the club area was almost empty and the restaurant/lounge area was totally empty. And the items were clearly just plated and not made from scratch as they were rather cold and dry when it was served.
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Review collected in partnership with this hotel
Date of stay: June 2022
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Location
Cleanliness
Service
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Response from GPCH Executive Off, General Manager at Grand Park City Hall
Responded 1 week ago
Dear Darkstalk, Thank you for taking the time to share your recent experience. I truly understand your sentiment and apologise for the unhappiness it has caused you. Please be assured that I will personally look into the matter and speak with relevant departments to ensure the overall processes will be improved. I thank you for your valuable feedback. Warmest regards, Jeane Lim General Manager
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John R wrote a review Jun 2022
Cardiff, United Kingdom24 contributions11 helpful votes
Used this hotel for an 24 hour stopover on long haul flight.Excellent hotel in a convenient location for most sights.25 mins by MRT from Changi Airport with City Hall station a 5mins walk Extremely welcoming staff very clean Breakfast was excellent and the use of a swimming pool a bonus Thankyou for making our short stay so successful
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Review collected in partnership with this hotel
Date of stay: June 2022Trip type: Traveled as a couple
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Response from GPCH Executive Off, General Manager at Grand Park City Hall
Responded 1 week ago
Dear John, Thank you for taking time to leave us a review. We are very glad that you have enjoyed your stay with us. Your compliment is a big encouragement to our team. We look forward to welcome you back in the near future. Warmest regards, Jeane Lim General Manager
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mearle205157 wrote a review Jun 2022
1 contribution
Generally a very good experience. But not perfect. Hard, thick pillows made it difficult to sleep. Requests not always fulfilled. Good room, well serviced every day. Restaurant food good choice and nicely cooked.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
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Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from GPCH Executive Off, General Manager at Grand Park City Hall
Responded 1 week ago
Dear Mearle2051557, Thank you for taking time to detail your recent stay. I am glad that you had an enjoyable time with us. We will take note of your feedback and improved on our service standards. I truly appreciate your encouraging review. Safe travels and hope to see you soon. Warmest regards, Jeane Lim General Manager
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PRICE RANGE
$209 - $267 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand park city hall hotel singapore, grand park city hall singapore, grand plaza park hotel singapore, grand plaza singapore, grand plaza hotel singapore, grand plaza park royal singapore
LOCATION
SingaporeSingaporeCity Hall / Downtown Core/Downtown Singapore / Colonial District/Civic District / Central Area/City Area
NUMBER OF ROOMS
343
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Frequently Asked Questions about Grand Park City Hall
Which popular attractions are close to Grand Park City Hall?
Nearby attractions include National Gallery Singapore (0.2 miles), Peranakan Museum (0.1 miles), and Fort Canning Park (0.3 miles).
What are some of the property amenities at Grand Park City Hall?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Grand Park City Hall?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Park City Hall?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Park City Hall?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Grand Park City Hall?
Conveniently located restaurants include Whitegrass, Fu Lin Men Chinese Restaurant (SRC), and Asian Market Cafe.
Are there opportunities to exercise at Grand Park City Hall?
Yes, guests have access to a fitness center and an outdoor pool during their stay.
Does Grand Park City Hall have an airport shuttle?
Yes, Grand Park City Hall offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Grand Park City Hall located near the city center?
Yes, it is 0.5 miles away from the center of Singapore.
Are any cleaning services offered at Grand Park City Hall?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Park City Hall offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.