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The Fullerton Hotel Singapore

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1 Fullerton Square, Singapore 049178 Singapore
COVID-19 update: See the added health and safety measures this property is taking.Read more
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About

#1 of 364 hotels in Singapore
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
Room & Suite (1,524)1,524
Full view
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Business
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 08/31/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Fullerton Hotel Singapore
Updated 08/31/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Location

Full view
100Great for walkers
Grade: 100 out of 100
325Restaurantswithin 0.3 miles
76Attractionswithin 0.3 miles
7,453Reviews64Q+A100Room tips
Traveler rating
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  • 1,151
  • 363
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  • 91
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Huii wrote a review Today
1 contribution
Great service and excellent experience dining at the courtyard! Staff is super friendly and helpful! Special thanks to Lalikumar and his team for the great dining experience and birthday surprise! Food is great too!
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Date of stay: April 2021Trip type: Traveled with friends
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Celeste T wrote a review Today
Singapore12 contributions16 helpful votes
Came for a staycation for the 3rd time with Fullerton as we had our wedding 5 years ago here. Service is still so impeccable! Had a great high tea at courtyard and was causally speaking to Mr Lilakumar that we had our wedding here n he promptly went to ask the rooms team for a room upgrade for us. We are so touched with the extra mile to make our stay an even more memorable one in this hotel that holds so much dear memories for both my husband and I. No doubt still the best hotel in our view. Thanks to the Fullerton team for giving us a very warm n sincere service! It feels like home 😊
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Date of stay: April 2021Trip type: Traveled as a couple
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mic_leow wrote a review Yesterday
Singapore, Singapore232 contributions167 helpful votes
Being a heritage and 5 star hotel, we had high expectations before arriving and also after reading the rave reviews on the property. Disappointing to say, first impression was underwhelmed. Pre-arrival check in: - a pre-arrival form was emailed to us prior to checking in to indicate our preferred timings for the use of facilities ( pool, gym and breakfast time ) Sent and was confirmed promptly from the hotel's side. Actual checking in Day: - no porters on site to assist with the luggage. There seem to be only one staff stationed at the outside lobby area and we had to approach him for help before he went to get the luggage trolley. No smile , no greetings whatsoever.. while waiting, my 8 years old boy even whispered to me saying that the service here doesn't seem so good!! No one to verify if you have done the safe entry check- in, there is however a thermal monitor but again nobody was stationed there to ensure the people moving into the hotel was of normal temperature. Check in Area: - we went straight to a check in counter as there was no one in queue. Requesting to check-in but not realising that there were actually quite a number of people waiting in the holding areas. Was asked by the reception lady to wait for our turns. Again, no smile , no greetings even from the front desk staff. After filling in the health declaration forms, we were attended by a male staff. Thanksfully, he was warm and friendly. Room: - we booked a loft suite which the kids love running up and down the stairs. Space was definitely a bonus point for this category of room, a big outdoor balcony overlooking the bay areas too. Room looks old and dated but clean. The hotel side had remove all writing materials ( note pad n pen ) because of covid. A little inconvenience as we was looking for a pen to write something and couldn't find one. It will be ideal if a powder room can be located at the living area of the loft suite. There is only one toilet at the second floor. Straits club: - stay included afternoon tea, evening canapes and chandon breakfast. Basically, you don't get to choose what you want as the food will be served in a 3 tier tray. You only need to order beverages. Food was good. My boys love the lasagne and the burgers on one of the night during the evening canapes. Special shout-out to Paulo who remembers my younger boy's preference to have a bigger glass of orange juice. Whenever we are there, without us requesting, he will served up the big glass of OJ to him! Town Resturant: - the entire team of service crew at the Town Resturant was amazing. They simply made your day once you walk into the restaurant. Service was warm and hospitable. This should be the service standards of every department in the hotel. Pity that the reception / concerige which is the front of house failed to make that impact. Special mention goes to Abigail who really makes our breakfast experience a wonderful one. In short, the hotel is beautiful but some hit and misses from some of the staffs which make the entire staycation less perfect.
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Date of stay: April 2021Trip type: Traveled with family
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BogdanD wrote a review Yesterday
Amsterdam, The Netherlands22 contributions23 helpful votes
Last time we visited Fullerton in Feb 2020 and we were impressed by the quality of services and particular staff. This time, in April 2021, we stay in a Palladian Suite for a 2 days staycation and we had a negative experience overall: 1. The Fullerton is the only hotel which didn't send a pre-arrival email to book slots for pool, breakfast, checkin, restaurants, etc. 2. Checkin was a mess, we needed to wait about 30-40 minutes, everything was very slow. 3. The checkin staff insisted that we can book slots for pool, gym, etc by calling them from room, he didn't really want to assist and he tried to expedite. No info about nothing, restaurants, spa, etc. It was fun that he told us that he will upgrade to a palladian suite, which was actually the suite that we paid for. 4. The room was not very clean - it could use some vacuum cleaner and we called the housekeeping to clean the toilet - although we did checkin 10 min before, they insisted the toilet was not like that before. 5. The pool slots are non existent, you can actually go there whenever you want. 6. The straits club service was much worse than it used to be. Once the staff bring some food, the first thing they will say is: "there is only one serving". Not only that guests cannot ask for an extra sandwich or whatever, but never encountered this in another hotel club lounge in Singapore. Same for drinks - they have some terrible wine, tiger beer and 2 cocktails. The club has only 1,5h service in the evenings.
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Date of stay: April 2021
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_aryyx wrote a review Yesterday
Singapore, Singapore12 contributions2 helpful votes
Had a wonderful tea session with my family. Attentive service from Mr. Lalilkumar & team (Camille & Albert) whose hospitality & attention to detail is commendable. Thank you for the enjoyable afternoon
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Date of stay: April 2021Trip type: Traveled with family
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PRICE RANGE
$257 - $368 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four seasons singapore, singapore four seasons, fullerton hotel singapore
LOCATION
SingaporeSingaporeClifford Pier / Downtown Core/Downtown Singapore / Central Area/City Area
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Frequently Asked Questions about The Fullerton Hotel Singapore
Which popular attractions are close to The Fullerton Hotel Singapore?
Nearby attractions include Waterfront Promenade (0.3 miles), Asian Civilisations Museum (0.1 miles), and Esplanade - Theatres on the Bay (0.3 miles).
What are some restaurants close to The Fullerton Hotel Singapore?
Conveniently located restaurants include Odette, MONTI, and The Lighthouse Restaurant & Rooftop Bar.
Is The Fullerton Hotel Singapore located near the city center?
Yes, it is 0.1 miles away from the center of Singapore.
Are there any historical sites close to The Fullerton Hotel Singapore?
Many travelers enjoy visiting Battlebox (0.8 miles), Fort Siloso (3.1 miles), and Chijmes (0.6 miles).
Does The Fullerton Hotel Singapore have any great views?
Yes, guests often enjoy the harbor view available here.