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Carlton Hotel Singapore

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#50 of 306 Hotels in Singapore
Certificate of Excellence
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Carlton Hotel Singapore
Carlton Hotel Singapore
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3,695 Reviews from our TripAdvisor Community

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Showing 2,994: English reviews
Melbourne, Australia
Reviewed December 7, 2015

The location of this hotel is amazing...however...when we booked in (we bought the room on the internet) we were told that NONE of the Club Rooms from floor 12 to 19 had TWIN BEDS! We are two women (friends not lovers!) and we were not going to sleep in a King bed together! Eventually after much conversation we were told...

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3Thank 166ericae
Kuala Lumpur, Malaysia
Reviewed December 6, 2015

We stayed here for the weekend as we wanted to be a in central location. The hotel was really busy during our 3 day stay. Check-in took us about half hour as the place was bustling with tourists. The room, although a little small (for a studio room), was very clean and comfortable. Hotel staff were overall pretty good, especially...

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Thank Travelicious_K
CarltonHotelSG, Resident Manager at Carlton Hotel Singapore, responded to this review

Dear Travelicious_K, Thank you for sharing your feedback on your recent stay with us. Indeed, we are located close to many attractions, shopping centres, dining options, and public transport services. It is nice to hear that you had a comfortable stay in our newly refurbished Studio Room. I will speak with my Kitchen Team and see how we can better...

Reviewed December 5, 2015

You can walk to Marina, Cityhall or Orchard Road in a few minutes. Room was ok, but the ceiling was leaking. Luckily it only started leaking a few minutes before we checked out. My kids enjoyed the pool. TV does not have a variety of channels to select from. I feel that the receptionist are not that friendly as well...

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1Thank Pierre C
CarltonHotelSG, Resident Manager at Carlton Hotel Singapore, responded to this review

Dear Pierre C, Thank you for sharing your feedback on your recent stay with us. I am pleased to hear that you had a great stay. I would like to apologise for the service lapse experienced. I will speak with my Front Office team and will be relooking into retraining. We look forward to welcoming you back again soon at...

Reviewed December 5, 2015

I stayed here during my delayed flight. The location not so far from Changi, you van take taxi, 20 minutes, about 20-25 SGD, or you can take mrt to the city hall station. Luxurious hotel with great breakfast, lunch, dinner. If you love pork, they give you all the time LOL

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Thank pipit_82
CarltonHotelSG, Resident Manager at Carlton Hotel Singapore, responded to this review

Dear Pipit_82, Thank you for your feedback. It is nice to hear that you had a cozy stay with us. The next time you visit, do try our pastries at Tuxedo which are freshly baked daily. We hope to see you again soon at Carlton Hotel Singapore. Best regards, Nelson Tan Resident Manager

Vienna, Austria
Reviewed December 3, 2015

Food: We had no food in the hotel because there are good food opportunities right opposite in Raffles Square (either in the Basement or in in the second floor food court), also for breakfast. Rooms in premium wing: good and comfortable size, well equipped, good bed and AC, curtains make a dark room. 24h free wifi in the room, WIFI...

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Thank juliamagnolia
CarltonHotelSG, Resident Manager at Carlton Hotel Singapore, responded to this review

Dear Juliamagnolia, Thank you for sharing your feedback. I am happy to hear that you had a comfortable stay and enjoyed the room amenities and found the location convenient. The next time you visit, do try our award-winning Cantonese Restaurant, Wah Lok which serves one of the best Cantonese cuisines in Singapore. We hope to see you again soon in...

Vienna
Reviewed December 3, 2015

The Carlton is a traditional, highly reliable and large hotel that is conveniently located to many interesting places in the city. In fact, you can easily walk to many interesting spots from here. The rooms are of a very high standard, both the regular and the more pricey rooms. The latter I find truly very well designed with see-through bathrooms...

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1Thank Areio
Perth, Australia
Reviewed December 2, 2015 via mobile

We stayed here for a week in a premier room with club room benefits/breakfast and free wifi. I was expecting the room to be a little more modern but on the whole it was a comfortable stay. The room was serviced each day, and staff did a great job. Breakfast was lovely and evening cocktails with canapés was a highlight!...

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1Thank Jennifer T
CarltonHotelSG, Resident Manager at Carlton Hotel Singapore, responded to this review

Dear Jennifer T, Thank you for sharing a review with us. It is nice to hear that you had a comfortable stay and liked the Club Lounge as well as the service. I will share your feedback with my team and encourage them to keep up the good work. We look forward to welcoming you back again soon. Best regards,...

Auckland, New Zealand
Reviewed December 2, 2015

This was my birthday treat, and the hotel was fantastic! It's right next to Raffles City and Raffles hotel, and opposite of Chijmes. The staff at the hotel are super friendly and helpful. There's the club lounge at the top, which serves free breakfast and supper, and little snacks during the day. So if you want something extra, try and...

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1Thank Kiwigirl341
CarltonHotelSG, Resident Manager at Carlton Hotel Singapore, responded to this review

Dear Kiwigirl1341, Thank you for sharing your compliments on your recent stay with us on TripAdvisor. I am extremely pleased to hear that you had a fantastic stay and enjoyed the service, Club Lounge benefits, room amenities and facilities. The next time you visit, do drop by Gravity Bar to enjoy the selection of drinks as well as the music...

Stoke-on-Trent, United Kingdom
Reviewed December 2, 2015

Stayed here for 4 nights in November Arrived at the hotel around 6pm and was checked into my upgraded room within minutes. Had a fantastic room on the 16th floor city view and the upgrade gave us access to the executive lounge where at 6pm until 8pm they put on a free hot and cold buffet with free drinks and...

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Thank Jeff B
CarltonHotelSG, Resident Manager at Carlton Hotel Singapore, responded to this review

Dear Jeff B, Thank you for sharing your positive feedback on your recent stay with us. I am happy to hear that you great stay and enjoyed the Club Lounge benefits, service and view. The next time you visit, do try our award-winning Cantonese Restaurant, Wah Lok. We serve one of the best Cantonese cuisines in Singapore. Once again, thank...

Bangkok, Thailand
Reviewed December 2, 2015

Hotel has a lot of business traveler, there was quite a distant between subway and hotel but taxi can be easily catch. Raffle City is opposite from this hotel which good for shopping and accessing , and CHIJMES for dinning and drinking City Hall station. Fitness and pool is very clean and completed. Room is clean and spacious. Will likely...

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Thank Ongly
CarltonHotelSG, Resident Manager at Carlton Hotel Singapore, responded to this review

Dear Ongly, Thank you for sharing your compliments on your recent stay with us on TripAdvisor. It is nice to hear that you had a pleasant stay and enjoyed the hotel’s facilities and location. City Hall MRT Station is located just 5 minutes walking distance from the hotel. The next time you visit, do try our pastries at Tuxedo which...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Carlton Hotel Singapore

Address: 76 Bras Basah Rd, Singapore 189558, Singapore
Location: Singapore > Singapore
Price Range: $98 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Carlton Hotel Singapore 4.5*
Number of rooms: 940
Reservation Options:
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Also Known As:
Singapore Carlton Hotel
Carlton Hotel Singapore
Hotel Style:
#50 Luxury Hotel in Singapore
#58 Romantic Hotel in Singapore
#61 Business Hotel in Singapore
#66 Family Hotel in Singapore
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Questions & Answers

Here's what travelers have asked, with answers from Carlton Hotel Singapore staff and other travelers.
113 questions
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Australia
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Questions? Get answers from Carlton Hotel Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“higher floor”
Moggy12345, yesterday | Read review
“I have stayed twice at this hotel and as I said, the front desk staff to be not to my standard of service.”
dicktopps, 2 days ago | Read review
“high floors for city view from glass”
GudiyaD, 4 days ago | Read review
“Premier Club”
Byza, 6 days ago | Read review
“Club floor is nice”
TopGunFun, 6 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question