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Carlton Hotel Singapore

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76 Bras Basah Rd, Singapore 189558 Singapore
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$150
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Free cancellation until 12/12/21
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Traveler (2935)
360
Panoramas (25)
Room & Suite (1531)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Carlton Hotel Singapore
Updated 07/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#82 of 367 hotels in Singapore
Location
Cleanliness
Service
Value
Travelers' Choice
Strategically located in the heart of the city, the 940-room Carlton Hotel Singapore offers guest rooms and suites from 30sqm, with contemporary design in our Main Tower and Executive Wing to suit your business and travel needs. For more upscale accommodation, stay in our Premier Rooms from 34sqm, and Premier Club Rooms with full access to the Premier Club Lounge. Stay connected with complimentary high-speed Wi-Fi, and keep updated on world news with PressReader, a complimentary digital newsstand providing access to thousands of local and international publications.
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Full view
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Airport transportation
Business Center with Internet Access
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Poolside bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Iron
Laptop safe
On-demand movies
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Chinese

Location

Full view
100Great for walkers
Grade: 100 out of 100
423Restaurantswithin 0.3 miles
69Attractionswithin 0.3 miles
4963Reviews197Q+A100Room tips
Traveler rating
  • 1,905
  • 2,121
  • 623
  • 194
  • 120
Time of year
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Popular mentions
Xinjie N wrote a review Jun 14
Singapore, Singapore21 contributions15 helpful votes
Had a really great stay here! We booked on Klook while they were running a promo and stayed 2 nights from Friday to Sunday. We managed to check in at 12pm on Friday, check in was fast & seamless with the Klook booking voucher. We were told that we could check out at 2pm on Sunday, and we can call to extend it further on Sunday itself. We also managed to get upgraded from a Deluxe room to a Premier room with a bath tub and a great view of the Raffles Hotel! We could even see Marina Bay in the background. The room was really spacious and comfortable and clean, although the decor may be a little dated. Bathroom was also clean and spacious and comes with a lovely bathtub! . It was easy to get pool slots on all 3 days and the pool was lovely and clean. There are sufficient chairs and sunbeds for lounging and each slot is 90mins which is more than sufficient. Breakfast was delivered to our room, although it’s not a buffet but the servings and portions were huge so it was more than sufficient. Location wise it is also very near to CHIJMES, Raffles City, Raffles Hotel, and you can even walk to Suntec/Marina Square, Capitol, Funan. You will definitely not run out of places to visit and things to eat! On our last day we managed to extend our check out time from 2pm to 3pm as well. Lastly, service was really great, all the staff we encountered were so nice and friendly and helpful, from the front office to housekeeping to room service to the pool/gym staff. Thank you to front office lady (Yi Ning) who was there on all 3 days, she even recognised us when we were checking out. Oh, and complimentary parking is available which is great! We would definitely love to be back again for another stay soon. ❤️
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Date of stay: May 2021Trip type: Traveled as a couple
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Bob Shamsheer wrote a review Jun 5
Singapore, Singapore5 contributions
+1
An experience that will last a lifetime is how I would describe my staycation with Carlton Hotel. It begin before even I arrive to the property when I called to confirm my reservation and a request if my children room to be close to us and we were very please at the respond and professionalism of Mr Warren from the front office in ensuring us that our young teens will be near us. Upon arrival our check in was very smooth even with a queue building up the staff was polite and patience to remind guest to observe social distancing , I can’t see their smile but by looking at the staff eyes i know that behind that mask was a beautiful smile. Kudos to Mr Ali from the Concierge and his team in never endlessly tired in maintaining the lobby with the arrival of guest and food delivery . Hats up also to Mr Kevin from F&B that took his time and kind gesture in explaining to us about our inquiry on our dietary requirements... having an eye for details will bring you to places Mr Kevin. Thank you Carlton Hotel for making my staycation in the current situation a memory of a lifetime.
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Date of stay: May 2021Trip type: Traveled with family
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RK Eagle wrote a review Jun 2
Singapore, Singapore11 contributions7 helpful votes
Everything is still so exceptional but this gal from housekeeping Shirley was a awesome gem!! This hotel deserves more support from we locals at this point of time, they are genuinely good!! I am truly walking home whenever I check in here,top notch guys!! Keep up the good job!!
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Date of stay: May 2021Trip type: Traveled solo
Room Tip: Please do keep a sanitization equipment in the room or at least a sanitization bottle!
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Tiffany Y wrote a review May 2021
8 contributions4 helpful votes
My partner and I stayed for 2 nights - 1 week prior to check-in, my partner had emailed the team for late checkout (4pm late checkout under Klook promo which we were only given up to 2pm) and indicated that the stay was for my birthday. The team had offered a cake to be sent to the room between 3pm - 4pm however it did not happen. When my partner called the front desk, it took another hour for it to be sent. After finishing the cake, we left the plate outside as we did not want to attract ants, and called housekeeping immediately to collect it. To our horror, when we stepped out of the room next afternoon (more than 12hrs later), the plate was still outside and the corridor was littered with bags of rubbish placed outside quite a number of rooms. When we requested for more toiletries, the housekeeper sent them up, stared at the plate outside our room and walked off. My partner had to call her back to clear it. Shampoo provided was of horrible quality - one whole bottle was required to be able to foam up. After using, my hair felt fried. Recommended to bring your own. A friend staying below mentioned that he had a coffee machine with capsules in his room, ours didn't. Registration desk near the lifts was unamended throughout our 3 days stay. Major safety issue here - it was mentioned to us that all guests have to be registered due to Covid 19 but there was noone there the whole stay. 1 star given for the convenient location and another 1 star given for the room size.
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Date of stay: May 2021Trip type: Traveled as a couple
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KENNETH wrote a review May 2021
3 contributions
(First hiccup) So my partner and I bought a 1-for-1 night package at Carlton Hotel in late April - for a room with bathtub. We went early to check-in and got a room. However, upon reaching the room, there wasn't any bathtub and the room was much smaller. So we head on down to the reception, where a kind manager attended to us. Told her about the situation and she handled it fast and well, and within less than a minute, she got us a new room with the bathtub (Thank you whoever you are). (MAJOR HICCUP) Everything was fine until our 3rd day, when my partner was looking for her phone, we flipped the pillows over and to our dismay, there was a palm size spot of blood stain on the pillow. Not only that, there were short strains of hair below the pillow (which we did not flip over since day 1). This were thrown aback because we only realized it on the last day! So after we went off to check out, we approached a male manager (in his early 40s-50s), in which he told us if there is no credit card with them, we can just check out. But we showed him pictures of the dirty pillow and hair and he asked "What room?" And after we told him, he just walked off with no acknowledgement. We left eventually, because he didn't tell us to wait, neither was there an apology. This is highly concerning. Understand that there's alot of deals for staycation, but with the amount of people coming in, was there a chance that they did not clean out the previous bedsheets and just hand over the rooms to the next batch of people? Especially during this COVID period, how can this be possible?
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Date of stay: April 2021
Value
Location
Service
Room Tip: Decent space, but best to ask for fresh new sheets
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PRICE RANGE
$156 - $263 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
carlton hotel singapore, singapore carlton hotel
LOCATION
SingaporeSingaporeCity Hall / Downtown Core/Downtown Singapore / Central Area/City Area
NUMBER OF ROOMS
940
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Frequently Asked Questions about Carlton Hotel Singapore
Which popular attractions are close to Carlton Hotel Singapore?
Nearby attractions include National Museum of Singapore (0.3 miles), Peranakan Museum (0.3 miles), and Chijmes (0.07 miles).
What are some of the property amenities at Carlton Hotel Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Carlton Hotel Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Carlton Hotel Singapore?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Carlton Hotel Singapore?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Carlton Hotel Singapore?
Conveniently located restaurants include Entre-Nous creperie, Song Garden, and Fu Lin Men Chinese Restaurant (SRC).
Are there opportunities to exercise at Carlton Hotel Singapore?
Yes, guests have access to a pool and a fitness center during their stay.
Does Carlton Hotel Singapore have an airport shuttle?
Yes, Carlton Hotel Singapore offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Carlton Hotel Singapore located near the city center?
Yes, it is 0.7 miles away from the center of Singapore.
Are any cleaning services offered at Carlton Hotel Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Carlton Hotel Singapore offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.