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Four Points by Sheraton Singapore, Riverview

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Four Points by Sheraton Singapore, Riverview
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249 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Singapore, Riverview
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Showing 212: English reviews
Singapore, Singapore
Reviewed 1 week ago

Stayed here just for a night, and was pleasantly surprised by the overall experience. Looks really new, particularly the shower room. Neat and organised and with all amenities equipped. Staff service were friendly and prompt too - no issues. Pool was relatively small, but a nice place to get a little tan and swim with some nice views from top...

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Helpful?
Thank Shoto
LynneGoh, Marketing and Communications Executive at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi Shoto, Our team is greatly encouraged by your compliments and will continue to strive for excellence in serving our hotel guests. We are glad that you enjoyed the location, hotel and room amenities. While the nearby MRT station is being built, we do recommend hotel guests to take the public buses from the bus stop situated in front of...

Reviewed 1 week ago

This a very clean and modern hotel with wonderful facilities. We particularly liked the 'handy' - a smart phone - that came with our room. This allowed us to have internet access while we were out and about and saved us a lot of money on several attractions. It made traveling around so easy and meant that we felt comfortable...

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Helpful?
Thank Ruth1862
LynneGoh, Marketing and Communications Executive at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi Ruth S, We are delighted to hear that you enjoyed your stay with us and that the handy phone was useful. Thank you for your wonderful rating and feedback. Our team looks forward to having you again as a guest in our hotel!

Singapore, Singapore
Reviewed 1 week ago via mobile

Rooms & Amenities: The room is well sized for two person. The bed is firm and yet soft on the top. We had a good night rest - it serves its purpose. The pillows were worth a hug (hint!) It is filled with standard bathroom and room amenities, which I didn't expect that in Four Point hotel series of Starwood...

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Helpful?
Thank Vimcent
LynneGoh, Marketing and Communications Executive at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi Vimcent, Thank you for your review and for choosing our hotel. We are happy to hear that you enjoyed your staycation with us. Your positive compliments are a great encouragement to boost our associates to continue with their efforts to provide a memorable guest experience. Our team looks forward to welcoming you back during your next stay!

Alpharetta, Georgia
Reviewed 2 weeks ago via mobile

This hotel is located on the river which provides multiple dining and pub options in walking distance. A 4 minute Uber to Clarke quay or just walk the 1.5km The beds are very comfortable and the sheets pillow and comforter are cool to the touch Plenty of electrical outlets and your US plug will plug right in Shower was comfortable...

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Helpful?
Thank costatlanta
LynneGoh, Marketing and Communications Executive at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi Costatlanta, We are delighted that you enjoyed the location of our hotel, room amenities and dining at Four Points Eatery. Thank you for your positive feedback! We look forward to having you again as a guest in our hotel.

Melbourne, Australia
Reviewed 2 weeks ago

Stayed here last week whilst on a trip to Singapore. The hotel is well located on the river, opposite a number of dining options at Robertson Quay. Clarke Quay is also a 10-15 min stroll away. Rooms are very nicely appointed and recently renovated. A nice touch that they all include a free smartphone with data plan to use whilst...

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Helpful?
Thank RomilyT
LynneGoh, Marketing and Communications Executive at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi RomilyT, Thank you for your review and for choosing our hotel. We are happy that you enjoyed the hotel location and rooms. The complimentary handy phone allows our hotel guests to make free local calls, international calls to selected countries and access to the internet to navigate better in Singapore, we hope you found it useful! Our team looks...

Darwin, Australia
Reviewed 2 weeks ago

When booked this accommodation was advised that they upgraded us to River view as they did not have any king beds available. We booked this in February 2017 so not happy. River view was nice, but spouse not happy about the single beds. A terrible stench coming from the drain hole in the bathroom, did not report as we were...

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Helpful?
Thank SurelyC
LynneGoh, Marketing and Communications Executive at Four Points by Sheraton Singapore, Riverview, responded to this review

Dear SurelyC, Thank you for sharing your feedback on your experience at our hotel. Please accept our sincere apologies for the areas that you have shared with us that were not up to expectations. Our associates will always try their utmost best to assign guests their requested rooms, which at times may not be possible due to the high occupancy....

Bengaluru, India
Reviewed 2 weeks ago

This hotel recently changed their name from Riverview to Four Points, hence majority of the taxi drivers don't seem to know about it (you need to tell them, it was formerly called Riverview). It's one of the better Four Points I've seen across continents. Mid-size but almost 'new' looking rooms, helpful staff and a decent breakfast spread (including made to...

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Helpful?
Thank cashish11
LynneGoh, Marketing and Communication Executive at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi Cashish11, Thank you very much for your review of your recent stay at our hotel. Even though we had informed the taxi operators and even organised a campaign when we re-branded last July, we're sorry that some taxi drivers are still unaware that we are now a Four Points by Sheraton hotel. We are glad to hear that you...

Goole, United Kingdom
Reviewed 3 weeks ago via mobile

Booked this hotel so we could stay before we cruise having travelled all to way to Singapore. It was welcoming,and modern good value, great rooms and some really nice touches. Staff were very helpful and the local bus routes outside were so easy to use.excellent gardens and surrounding area.safe to walk around at night.good selection of restaurants outside hotel over...

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1Thank FragranceExpressuk
KeaneSua, Marketing & Communications Manager at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi FragranceExpressuk, Our team is greatly encouraged by your compliments to continue with their efforts to provide a memorable guest experience. Thank you for your time to share your review. We look forward to welcoming you back in the near future.

Reviewed 3 weeks ago via mobile

The Four Points is a what I call a safe bet. If you've stayed at FP in other cities you'll know what to expect. If you're a Sheraton member (SPG) you get the usual benefits. It's reasonable value for money in any case. Rooms are clean and the standard room is very functional. The larger rooms are very good. The...

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1Thank sceyng
KeaneSua, Marketing & Communications Manager at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi sceyng, We are happy that the cleanliness of the rooms met your expectation and you like the location of our hotel. Thank you for your review and our team looks forward to welcoming you back in the near future.

Liverpool, United Kingdom
Reviewed 3 weeks ago

This hotel was exactly what we wanted for our few days in Singapore. Located at Robertson Quay, about a 15-minute stroll to Clarke Quay, it was ideally situated and had everything we wanted. Although on a main road, our room was very quiet and overlooked the river. It was also very handy for getting around Singapore as the local buses...

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Helpful?
1Thank kevmul16
LynneGoh, Markting and Communications Executive at Four Points by Sheraton Singapore, Riverview, responded to this review

Hi Kevmul16, We are glad that you had a pleasant stay with us. Our associates are greatly encouraged by your commendation and will continue to devote our best efforts to offer excellent service to our hotel guests. Thank you for your gracious review. Our team looks forward to welcoming you back on your next stay with us!

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Staying in The Quays

Neighborhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Nestled along the historic Singapore River, Four Points by Sheraton Singapore, Riverview features 476 modern and stylish guestrooms and suites with contemporary designs that offers magnificent city or river views. Rooms on the higher floors have a fantastic view of the Singapore River with the Singapore Flyer and Marina Bay Sands serving as a compelling backdrop. Located merely 5 minutes from Orchard Road, 25 minutes from Singapore Changi Airport and within easy reach of the Central Business District (CBD) and the waterfront precincts of Robertson Quay, Clarke Quay and Boat Quay, Four Points by Sheraton Singapore, Riverview serves as an ideal getaway for leisure and business travellers alike. With an outdoor pool, all-day dining restaurant, 24-hour fitness centres and complimentary WiFi throughout the hotel, we have everything you need for a great escapade. For a chill-out spot, head down to The Best Brew and cool down with a local or international beer while enjoying tranquil views of the Singapore River. Complimentary daily shuttle bus services to Orchard Road and Clarke Quay MRT Station/Chinatown are available for guests at selected times. Public transport services (buses and taxis) are also conveniently available just outside the hotel. ... more   less 

Additional Information about Four Points by Sheraton Singapore, Riverview

Address: 382 Havelock Road, Singapore 169629, Singapore (Formerly Riverview Hotel Singapore)
Location: Singapore > Singapore > The Quays
Price Range: $103 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Singapore, Riverview 4*
Number of rooms: 476
Reservation Options:
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Also Known As:
River View Singapore
Singapore River View Hotel
River View Hotel Singapore
Riverview Hotel Singapore
Four Points By Sheraton Singapore, Riverview
Hotel Style:
#58 Luxury Hotel in Singapore
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Questions & Answers

Here's what travelers have asked, with answers from Four Points by Sheraton Singapore, Riverview staff and other travelers.
35 questions
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Questions? Get answers from Four Points by Sheraton Singapore, Riverview staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a room overlooking the river.”
Coolag, 2 days ago | Read review
“Ask for a room high up overlooking the river.”
162iant, 5 days ago | Read review
“If you want to enjoy the view, opt for a higher floor room with river side view.”
  • View from room
pooja_negi27, 1 week ago | Read review
“opt for a high floor room if able!”
Shoto, 1 week ago | Read review
“Higher the room, better the view. 6 lifts, so no long wait.”
Dodeski, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question